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Rated 4.2 out of 5 by 32 reviewers.
Rated 4.0 out of 5.0 by 服务态度一流, 但是硬件设施还有些跟不上 服务态度一流,基本上合理的要求都会满足。服务员忘记补充茶叶了,见我们喜欢喝茶,后来还很体贴地帮我们多备两包。前台入住的时候很有耐心,但是听说电脑系统反应很慢而导致很多客人在抱怨入住速度慢。 有些硬件设施还需要跟上,除了第一天入住毛巾是齐全的外,其他几个晚上的毛巾总是有缺少的,听说是回来的干净毛巾有限.... 同时不太喜欢被单,嘁嘁喳喳,翻身的时候声音很大,影响睡眠。滑雪换卡的速度也是很慢滴.... 总体来说还是不错的酒店 February 24, 2014
Rated 5.0 out of 5.0 by 服务 1. 酒店有滑雪的登记,方便客人滑雪 2. 集中入住时,建议增加接待人员 3. 早餐的食物陈设建议提高 February 24, 2014
Rated 4.0 out of 5.0 by 房间舒适,服务有待提高 入住登记的时候排队很长,仅有一位前台服务人员办理入住登记,于是我向旁边另一位在前台的工作人员提议加开一个办理柜台,但是该工作人员没有任何解释就拒绝了。等我好不容易排到了,告知前台我是优悦会会员,她又告诉我只能去会员登记处登记。我说既然我已经排到了,就在前台办理吧,又被拒绝。我认为会员登记处是让会员多一个选择而不是不让会员在前台办理入住。还有其他一些小事也让我感觉酒店的服务还有很多需要提高的地方。 好在房间还是比较舒适的,酒店地理位置也不错,十分方便。 February 22, 2014
Rated 2.0 out of 5.0 by 服务人员需要提高服务意识 办理入住和滑雪的体验非常差,不但等待的时间很长,而且工作人员的态度还不好。特别是办理滑雪证的时候,提前一天晚上9:35我前去办理,明明工作时间是到晚上10:00,工作人员却说已经结束,让我明天来办理。我问好了需要带的东西以后,第二天一早去办理,结果又说需要其他信息才能办理,在我提出之后,态度还很恶劣,质问我为什么不自己事先询问,在我明确告知我在什么时候曾经询问之后,无言以对。 February 20, 2014
Rated 4.0 out of 5.0 by 酒店不错,服务一般 酒店设施很好,地理位置优越,离滑雪小镇和滑雪场很近。对滑雪游客来说值得推荐。 就是服务太一般了!!!前台工作效率低下……入住和退房都等了好久。 February 20, 2014
Rated 5.0 out of 5.0 by 不错,值得再来 不错!值得在住。在度假区中心的位置,离滑雪场和小镇近,吃、玩都非常方便。酒店设施也不错,有儿童乐园,恒温泳池。 February 17, 2014
Rated 4.0 out of 5.0 by 推荐入住性价比高 位置好,房间窗外景色很棒,房间室内舒服整洁,性价比高。早餐较好,能够吃的比较全面,比较好。希望入住时间速度能加快,等待时间较长,可能由于入住人员过多,这时希望能多加工作人员。 February 17, 2014
Rated 5.0 out of 5.0 by 环境一流,舒适开心 很不错的酒店 大人小孩都喜欢 有机会下次会再去 很不错的酒店 大人小孩都喜欢 有机会下次会再去 很不错的酒店 大人小孩都喜欢 有机会下次会再去 February 11, 2014
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