Rated 3.6 out of 5 by 31
Rated 5.0 out of 5.0 by Cat59 Great service and a Great room
The front desk clerk was very friendly and so helpful. We had a room with a balcony facing the beach that included 2 chairs and a
table. It was so peaceful watching the water into the night and rising in the morning drinking coffee on the balcony. The bed was very comfortable and the room overall very clean. Had a wonderful trip with my husband so romantic. Thanks Holiday Inn
November 11, 2013
Rated 5.0 out of 5.0 by Harley1340 Enjoyed my Stay
Oversight on my own by mistake I booked a Smoking room. It was a peak weekend yet the clerk, Skylar, and manager reassigned me to a non-smoking room.
Good restaurant and bar. I enjoyed my stay and will comeback.
On the Seawall and close to major attractions.
November 4, 2013
Rated 5.0 out of 5.0 by Gacurt Weekend getaway
Right on the Beach. Nice view of Beach, close to everything in town.
The room was Clean and the Employees were helpful. Had a
October 21, 2013
Rated 5.0 out of 5.0 by Rascal06 Great Hotel Stay
We arrived early and had no problem checking in early for the Labor Day weekend. The staff was terrific. I was recognized as a platinum elite member. The room was great, only had one problem with the lock on the door to the balcony, but was fixed within 30 minutes of reporting the problem. The pool is fantastic and the staff was great. I really enjoyed and relaxed by the pool with food and drink. Everything was exceptional, I couldn't have been happier with my stay. I look forward to many more visits to this hotel in the near future. The general manager should be commended as well as all the staff for the exceptional treatment they give to their guests.
September 4, 2013
Rated 4.0 out of 5.0 by kingpinokc Day at the beach
my family and myself thought that the hotel was great. The only problem we had was with the restaurant the first night we were there we ate at the restaurant. Which sounds like a good deal when they tell you that kids eat free. My kids order pizza and they did not have any that night, my wife order the pasta and they did not have any. So we gave the restaurant another chance the ext morning, remember that kids eat free. We had breakfast for 2 adults and 2 kids and it was over $30 for a buffet.
August 26, 2013
Rated 3.0 out of 5.0 by JohnnieIII Alittle disappointed
As you will notice my stay was July 12 - 14, 2013. It was a last minute mini vacation for the kids before school started. We stayed last year in the same hotel and thought due to the location we would do it again. As I stated, look at the date of my stay, I requested a manager to contact me, I even sent word through the IGH site and still no reply. I again sent word through the IGH site requesting someone from IGH to call me. I was sent a reply that said due to the large volume it would be up to 3 weeks to have a returned call. As of date which is 08/20/2013, I'm still waiting on my call. I'm to the point that I will start instructing my team to veer away from all IGH Hotels. If thats their way of showing thanks, I'll show mine.
August 20, 2013
Rated 1.0 out of 5.0 by afhtrucking July 24-26- 2013 Stay
We took 6 yr. old Grand daughter to Beach for her first time. Check in was a breeze, But downhill from there. Shower would not work, notified front desk, they said it would be fixed while we walked down to beach, after 3 hours we came back, shower still was not fixed, and granddaughter full of sand, finally got it fixed after 8:00 p.m., Next morning got up to catapillers and bugs in bathroom floor, notified front desk, was told someone would spray and clean room while @ Moody Gardens. When again we had the same problem whet down to front desk and was told they did not spray because they didn't see any thing. Found 3 or 4 that evening in bathroom and was woke up @ 2:17 a.m. by granddaughter screaming that there were catapillars on the floor, again her refusing to get off the toilet lid. Spoke to fromt desk again and lady says (What do you want me to do!) I ask to speak to Mgr. was told he was not there i ask to have him call me.(NO CALL) Came. That evening more Catapillers and bugs in bathroom. Grand Daughter refused to use bathroom so we had to take her to lobby bathroom the rest of our stay. That morning our last day Wife says she will go down and talk to front desk & show them pics. Lady again says( What do you want me to do) Wife says she wants to speak to Mgr. again he is not there. GO FIGURE... she ask to please have him call us. AGAIN NO PHONE CALL... We made it a point to stay at a (Landry's hotel group) Hotel for Grand daughter's first time in Galveston. What a disapointment never expected LANDRY'S To operate a hotel like this. Never had this problem at other IHG. Hotels in Galveston over the years. 6 Days and still no phone call from Mgr. We have been Loyal IHG patrons for years. We were going to make Resv. for Sept. 5,6,7, 2013 for 28 yr. Anniversary. But have not after this. We will look & make Resv. Elsewhere
July 29, 2013
Rated 5.0 out of 5.0 by patcast Such a Clean room !!
Staying at the holdiay inn - galveston on the beach was a great experience for us.. the room was so clean, i can not express this enough.... they were so clean.. the beds were so comfortable.. and the staff were so nice :)... They greeted me with a smile and let me know all that was availible during our stay and made us feel right at home.. and when i asked for directions to a resturant they were so nice in helping me. I loved that they played a movie for the kids at the pool and we had a great view of the ocean too.. I had forgot to pack razors and they were so nice to supply me one.. The wifi was a plus and kept my kids busy late at night when they should have been sleeping :)... We will definitly be staying there again and when telling friends and family about our vacation, i heard myself brag about the hotel more than seemed normal but i couldnt help it.. it was a highlight of our trip..
July 18, 2013