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Rated 3.9 out of 5 by 121 reviewers.
Rated 3.0 out of 5.0 by Stay was not as good as expected We booked this hotel based on our experience last year. Primarily, we were looking forward to spending time in the pool and taking advantage of kids activities in the evening. Both experiences were great last year. Unfortunately, the pool was very dirty (we probably spent 20 minutes total in the pool area), and the only kids activities available during our stay were if we wanted to walk to a different hotel and watch a movie. Not a good value overall when the two primary reasons we booked were not available. We considered having dinner in the hotel, but it is kept at an uncomfortably cool temperature and the lighting is very bright. Additionally, no one greeted us for the 5 minutes we waited around (we ultimately had dinner outside the hotel). As for the front desk staff--they were fine (not bad, nor outstanding). The room was clean, it was nice to have a fridge, and the balcony view was fantastic. If you care only about the room, this is an adequate place to stay. However, if you feel you are paying for other amenities, you may want to consider another hotel. July 26, 2014
Rated 5.0 out of 5.0 by Great People Holly was great. Ed was fantastic My mom (87) left her purse at the pool. It was returned. Still not sure how they found out what room we were in since the her information was not associated with the room. very nice people. the crowd this hotel attracts is very family oriented....nice people July 25, 2014
Rated 5.0 out of 5.0 by what a view Nice hotel on the seawall. Cold rooms and nice bar. July 24, 2014
Rated 2.0 out of 5.0 by Staff well trained About the only think about my stay was that even though they tried and had to be contacted frequently about many issues with the room. They remained very nice and attentive. July 23, 2014
Rated 5.0 out of 5.0 by Happy Birthday in July The Holiday Inn Resort in Galveston we booked for my birthday weekend. July is very busy in Galveston so I didn't have high hopes. I was pleasantly suprised! Our room with a view was ocean view. Our air cond. was very cold. A patio overlooking the pool and an ocean view. Our beds were the best. The staff was helpful and friendly. Live music in the bar and by the pool. Great, clean pool. Our breakfast buffet was better than most. We will definately reccommend this hotel.Thank you. July 23, 2014
Rated 5.0 out of 5.0 by Consistantly Perfect We enjoy our stays at the Holiday Inn Galveston every year. The staff from the front desk to maintenance to janitorial are always friendly, helpful, and smiling. We love the balcony view and the comfortable bed! Our stay was absolutely perfect and we will be back when the beach is cleaned up. That, unfortunately, was the sad part of our vacation which had nothing to do with the hotel itself. The poolside music was fun, so please keep it going! Also, the pool itself was pristine! The men keep it absolutely spotless every morning! July 23, 2014
Rated 5.0 out of 5.0 by The location is great. The staff is very friendly, however, for the price of the hotel I would have thought it would have been a little nicer. The room really needed some touch up work done to it. I don't think I will pay the price I did to stay there again. July 23, 2014
Rated 4.0 out of 5.0 by Good service Overall good experience , Seaweed problem on the beach but family enjoyed the pool. First trip to Galveston July 22, 2014
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