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Rated 4.5 out of 5 by 33 reviewers.
Rated 5.0 out of 5.0 excellent and wonderful It was a beautiful and wonderful location with helpful and courteous staff. Room was clean and comfortable. December 24, 2014
Rated 5.0 out of 5.0 by Comfortable, Clean Stayed at the same resort twice in Dec 2014 (Inter-Continental December 23, 2014
Rated 4.0 out of 5.0 by Good skiing access I was great time with my family. I will revisit next year in spring. December 23, 2014
Rated 5.0 out of 5.0 by Great Resort and Excellent Service We stay for 2 nights at Holiday Inn Resort,Alpensia Pyeongchang in early Dec2014. The overall experience was wonderful. The Family Suite was excellent and the staff such as the Concierge were very warm and helpful. The Resort is basically very self contained with several convenience stores, eateries majority serving good food at very reasonable prices. We went as a family of four and all of us including my 2 kids enjoyed the stay. Only thing was getting to and from the resort from Seoul. We had to take a public shuttle bus. The pick up point was unclear. The shuttle bus service was very disorganised during our departure back to Seoul. We had to rush up the buses only ending switching buses at the stopover which was only 10mins away from the resort. Transportation to the resort should be made more convenient and affordable. We were told that if a private taxi were to send us to the resort from Seoul it would be very costly. December 22, 2014
Rated 4.0 out of 5.0 by Spacious room The room was spacious with traditional tatami beddings. We were not used to sleep in this kind of beddings but it was definitely an experience for us. We like the balcony in our room. Breakfast should have more variety. The staff were very helpful but they should improve on the English language. We still have some communication problem. December 20, 2014
Rated 5.0 out of 5.0 by Nice Hotel for Family Leasure We stayed there for 3 nights at an affordable rate. Staff were kind and polite. The skiing area is very close to the hotel. But we didn't enjoy skiing, because our son was too young. Instead he was very happy when he played snow sledding with us together. It was a great experience as a family holiday. December 20, 2014
Rated 5.0 out of 5.0 by Excellent staff attitudes leading to excellent service quality We have stayed at the hotel for 4 days 3 nights. The location of the hotel is very good inside the resort. It is close to the ski house, nearby the restaurants and the room is comfortable. I can sleep well in this hotel which is not easy for me in other hotels. The staff are active and friendly. I remember that when we are standing near the counter or reception, some staff will approach us immediately and ask for if we need help. Even sometimes the staff is not belong to that specific counter, they are active and always want to serve you at once. One more thing I have to give our appreciation to the reception staff. When we are checking out from Holiday inn and need to check in to Intercontinental, we have requested a transportation to the next hotel. The snow is blowing madly outside. They have arranged a hotel car for us including our baggages. We are impressed by the helpfulness of each one of you. We have spent a joyful and happy holidays in your hotel. Definitely we will come again and stay at your hotel. Furthermore, we highly recommend Holiday Inn Resort as your first choice when you need to stay in the "Aplensia Ski Resorts" Mr & Mrs Chan December 19, 2014
Rated 4.0 out of 5.0 by Perfect stay We enjoyed very much! Highly recommend this quality hotel December 17, 2014
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