Rated 4.0 out of 5 by 45
Rated 5.0 out of 5.0 by Lindy/Malcolm Wonderful staff
My husband and myself stayed for two weeks. We had a wonderful stay, the room looked over the swimming pool and I was able to swim my lengths every morning at 7.30am. All the staff were incredible, they couldn't do enough for us. This covered the staff from the swimming pool, the restaurant, the reception, everywhere. We had smiling faces, and personal touches of what we needed.
There was a Hindu/Catholic wedding which went on for 4 nights. This was very exciting for us, but the wedding took over the whole hotel complex, which was a little naughty.
November 21, 2015
Rated 4.0 out of 5.0 by Rohit S Great location with mechanical and impersonal service
The property though located in an awesome holiday location with an amazing and private beach is managed more like a business hotel, very mechanical and lacks the personal touch of a hotel designed to cater to tourists.
Will not hold the mechanical customer experience against the hotel as the brand is not know for pampering its guests. The service levels are normally professional however better trained front office team to manage guest queries is one area they can clearly improve on.
Food was good (only ate breakfast on the last day) we preferred to eat at fisherman's wharf and shacks on the beach.
I would recommend the property purely based on location and attractive tarrif
November 15, 2015
Rated 3.0 out of 5.0 by ABhat Expected little more
Was not too happy with the quality of food, comfort of pillows and wi-fi connectivity provided. Most of the time felt bloated or uneasy after eating at Holiday Inn's restaurants. The pillows were very big and uncomfortable. Housekeeping gave us smaller pillows but were uncomfortable also. Wi-fi internet connection was very slow or unavailable most of the time.
But the staff was very well behaved and cordial. They tried to provide their best service. Other facilities like gym, pool, spa are well maintained and well equipped.
October 28, 2015