Rated 4.2 out of 5 by 30
Rated 2.0 out of 5.0 by Trvlr1234 Dirty
This was the dirtiest hotel I have ever stayed in. It seemed as though our guest room had never been cleaned. There were hairs stuck to everything everywhere and food crumbs all over the floor in multiple places.
August 20, 2014
Rated 4.0 out of 5.0 by ShowbizLiz Fantastic food and menu options
Chef Robert does a great job of giving a variety of food options and the two meals that i had (both dinner) were excellent. It is rare that i eat dinner in the hotel, but this time i was pleasantly surprised!
August 12, 2014
Rated 5.0 out of 5.0 by Cinnamon88 All the luxury of being at home
Had full kitchen and washer/dryer available in my upgraded room. All the comforts of home...
August 10, 2014
Rated 2.0 out of 5.0 by willieman too many problems to recomend a stay here.
This resort is nice and I really wanted to like it but there are too many problems. In our one week stay we had problems with housekeeping cleaning the room, missing kitchen utensils, no tv service, no Wi-Fi service, room card key not working all the time, pool closed at 7:30 pm for chemicals, teen kids from sports teams staying there running thru the halls at 10:30 pm banging on doors. The staff was very friendly but didn't really do anything about any of this without repeated contact from me. There was more but you get the point. Too bad, run properly I think this place could be great.
August 9, 2014
Rated 4.0 out of 5.0 by Carrol The bed was very comfy
Security presence is highly recommended as there were no Security personnel at the hotel to ensure that guests feel safe.
August 8, 2014
Rated 5.0 out of 5.0 by Maelaine26 Staff is the BEST, room great and food there is very good.
Room was very comfortable, love the balcony area, pool is great and beach area fun and also love, LOVE the hammocks. Food in restaurant is wonderful. The staff is so friendly and very attentive.
Love that when you are there, you feel like you are at your own private oasis.
August 7, 2014
Rated 4.0 out of 5.0 by slm1975 Great Resort in need of new dining experience
I stayed at this resort from july 28 to the 31st, i was in Grand Cayman for business. When i first saw the resort on the drive in, i was very impressed, the look, the design, and view made it look impressive. For the most part it was, very nice, comfortable, and it felt like a resort. If this were my facility, id research the overall reviews of the restaurant and maybe consider shaking it up. I found the dining onsite to be absurd actually. I travel alot, and stay at alot of different places, but i've never paid 9.25 for a plain bagel and 12oz can of coke. I feel the customers who stay here pay a substantial amount to have the word resort fulfilled, including dining. The food was average at best and way overpriced for the portion and quality. In my years in this industry, i can guarantee ratings would increase at this resort if they simply made it simple dining. Have a dry breakfast bar even, cereal, muffins, donuts, offer milk, coffee, juice and include it in your price.
The guests not knowing or first timers with families will be shocked at paying 80 dollars for lunch for 4, most could never do it, and this leaves an initial bad taste, till they find a dining source abroad.
So keep the staff, the luxury, everything else, lose the restaurant or rethink a more guest $$ friendly service.
August 3, 2014
Rated 5.0 out of 5.0 by kgm123 loved the staff
fun staff..enjoyed the bingo and other amenities
View was amazing. The pier was fun to longe on and able to fish off of it.
August 2, 2014