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Rated 4.4 out of 5 by 14 reviewers.
Rated 5.0 out of 5.0 by 世外桃源 酒店设施非常好,旁边的温泉也很正宗,如果周边的配套再多一点就更完美了。酒店内部就像置身在世外桃源,非常适合度假,晚餐后,泡一个温泉,一天疲劳全除。 February 9, 2014
Rated 5.0 out of 5.0 by 不错的体验 优点: 酒店好像是建在一山坡上,高端,大气,有档次。周围景色非常漂亮,适合全家来度假.房间的硬件,软件设施够五星标准.房间带阳台.空气非常好。酒店员工彬彬有礼,微笑打招呼,满意。餐饮方面中规中拘,性价比可以. 缺点: checkin时间太长了,等了大约45分钟. 停车位好像少了一点. 早餐咖啡供应为什么不是自助的?并且咖啡偏淡. 房间的地板有些部位,如书桌下,还有一些角落等积尘很多了, 总的来话,这是一家值得再次来入住的五星级酒店.推荐. February 9, 2014
Rated 5.0 out of 5.0 by 很好的体验 CI的时候花了大概25分钟左右,虽然当天有会议团队在CI,但是是不是应该考虑给常客优先一下,这是个瑕疵,但是能理解,希望如果下次去遇到这样的情况能有所改进。CO的时候一位不知道是不是AM的美女让服务生开电瓶车送去了停车场,很贴心。还有值得一说的就是酒店的早餐,在HI Resort里面应该是我经历过最简单的一次,菜品很少。总的来说还是不错,下次也会再去。 January 3, 2014
Rated 4.0 out of 5.0 by 性价比高的一次体验 圣诞节在那里度过,总体来说性价比比较高 优点 -占地面积大,建筑构局大气 -服务人员十分热情,接待经验丰富 -隔壁温泉票价不高,人也不多,可以安心享受 缺点 -虽然只有一年多的经营,但是某些房间设施已经严重老化,当时的施工质量堪忧,572房间淋浴室地砖有碎裂,并且老化后无法清理干净,换到701房后门锁太紧,不用力无法合上。 -check in的时候是下午2点,但是被分配到最远的572房间,一路过去不觉得其他房间有人,看了评论以前也有发生类似安排。 -隔音非常差,开着空调门窗紧闭的情况下听到了好像不是一个楼层房间的声音,感觉到了汽车旅馆 -温泉的卫生状况堪忧,地板上到处是毛巾拖鞋,淋浴室地砖非常脏。 January 2, 2014
Rated 5.0 out of 5.0 by 客户经理售后服务非常好 虽然之前在巢湖酒店入住有些小插曲,但是事后客户经理一直跟踪服务,多次帮忙与优悦会客服沟通,直至一个月后非常顺利圆满得解决。这种服务确实令我感动。谢谢! 洲际集团的管理,确实不一样。谢谢! December 29, 2013
Rated 4.0 out of 5.0 by 短假旅行不错的选择 酒店就在离高速出口很近,交通方便;客房的隔音比较差,温泉的主题也比较坑爹,健身房不是24小时开放,部分餐厅周末也不开放,入住区在遇到大团体时候应区分入住和退房,以免造成拥堵 December 11, 2013
Rated 5.0 out of 5.0 by 度过了一个愉快的假期 订了2晚,从上海过来交通不太方便,在合肥倒火车有点折腾,出站后打电话给酒店,很热心地告知打车费用。抵店后被告知安排在最远的房间,个人觉得还不错比较安静,就是七拐八绕的距离有点远。面吧周六不营业也未说明,介绍里说的便利店也未营业。不过中餐厅点菜不错,量有点大,2个人有点吃不下,服务员也未能提醒。第二天在连天廊点饮料要求挂房帐,服务生练习前台后又送了两杯饮料给我们,有点意外。住店客人购买温泉票只要78,比较便宜,还有电瓶车送。最后一天坐了礼宾部的车直送长途汽车站。总体来说在酒店的3天2晚过得十分愉快,超出了我的预期,下次有机会还是会选择入住。 December 6, 2013
Rated 4.0 out of 5.0 by 第二次入住,感觉不如之前 之前入住,感觉这是一个挺安静的地方,适合度假。再次入住,正好有两个公司在这边开年会,太吵了,房间隔音又不好,走廊人走来走去,实在不想说了,也没有酒店人员来说明,就差不多入住就不管你的样子,重点招待开会的那些。CO的时候,居然miniBAR的都算进去了,明明CI的时候告知有行政待遇可以免费享用。总体来说体验不如之前,隔音确实很差,这个应该也改进不了。 November 30, 2013
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