Rated 3.7 out of 5 by 663
Rated 5.0 out of 5.0 by lit' p wonderful stay
This hotel has a great location right on the beach with shops and restaurants within easy walking distance. Great bike paths everywhere. The Tiki bar with live band right on the beach was really fun. Very comfortable bed. Had an excellent one night stay in a newly revamped king room facing the ocean.
April 25, 2016
Rated 1.0 out of 5.0 by Verified Reviewer Decieved room view!
Booked a room calling the reservation desk directly. I asked for a ocean view when booking. Imagine my surprise when I get there to relax and find that my room looked directly onto the top of the building, air condition units and all. When I booked I asked for a view with a balcony. The balcony was a window that looked onto the top of the building. In there defense if you looked there was sliver of the ocean that could be seen. You just had to look over the top of the building. Was probably the worst view I have ever had! I did pay extra for this view! If you are looking just for a room, with no view, no problem. If looking for a view and willing to pay extra, save your cash.
April 21, 2016
Rated 3.0 out of 5.0 by pickywicky comfortable bed and friendly staff
As I said earlier I thought this hotel was most certainly directed at young professionals and not pensioners. We resented the group playing during the day which made us leave the swimming pool area. Furthermore there was no lounge where we could go and relax as the weather during the first few days was rather cold. For these reasons we WOULD NOT stay in this hotel again
April 21, 2016
Rated 1.0 out of 5.0 by pghcrab Worst vacation stay ever
Stay somewhere else until they prove that the renovation is finished and training of staff complete. Do not arrive late in the evening as there is little that can be done to correct issues - staff not trained and NOONE answers the phone.
April 19, 2016
Rated 5.0 out of 5.0 by CsW4 Location, location, location
Pick this property for the location and stay because of the friendly staff, and the clean and comfortable surroundings. The pool deck area is large and inviting. Cool evenings the fire pit is the place to be. When you are ready to venture out it is an easy walk to restaurants and shops.
April 18, 2016
Rated 3.0 out of 5.0 by Cee99 Overall Okay
My stay at the Beach House Holiday Inn Resort overall was good. The renovations are coming along. I love the location as it is close to Coligny Plaza and right on the beach. My only negative is the check-in process. It was extremely slow and they messed up my room request along with the charges. Being a Spire Elite member, I must say I didn't feel like I was valued. Not to mention a UPS driver had also been waiting 20 minutes just to make a delivery. At checkout, I figured all would go smoothly since everything was worked out at check-in. Unfortunately I was wrong. Yet again, I was being charged full stay for my room when we were staying on points and was charged for an upgrade that should have been complimentary. Another young lady took care of reversing the charges and I appreciate her help in the matter even though I still paid for the upgrade. I do believe there should be some additional training to some of the front desk staff. All the other staff were really friendly and accommodating. Big thanks to them.
April 16, 2016
Rated 5.0 out of 5.0 by Daniel_D Great location and Food
We reserved this hotel during the recent renovation for a family vacation. Having a toddler and two aging parents in tow, yet being so close to the beach was fantastic. Even if you don't have an ocean view you are less than 50 feet away with amble public space to enjoy. You are also walking distance to all the local shops. My toddler really enjoyed the splash pad right across from the hotel.
The renovated room was decent enough, but didn't blow me away. What blew me away was unexpected. I usually avoid hotel bars and cafe at all costs (over priced and not very good). However, the Beach House's "The Porch" cafe was truly an exception! The southern style food and staff are terrific. For my family with limited mobility, it was truly a pleasure to eat there knowing we would get great food (overlooking the beach/pool), and didn't have to get into a car.
April 11, 2016
Rated 5.0 out of 5.0 by TooTallsmom A Great place for a family get away
THis place exceeded my expectations. It is truly a place for rest, relaxation and play time! Lots of eateries and gift shops within walking distance. I loved every moment there and will be returning soon!
April 11, 2016