Rated 3.7 out of 5 by 141
Rated 3.0 out of 5.0 Dirty
Our room never got cleaned the three days we stayed there. I had to
Go get the cleaning person to get the trash and get js new towels . The towels didn't smell clean . The hall wayward also dirty . It had some trash on the floor that was there for the whole three days we were there. Parking was not the best . Really dissatisfied with the hotel. We will stay somewhere else next time .
July 16, 2014
Rated 1.0 out of 5.0 by Latitude Traveler Stay away. VERY poor rooms and terrible service
As an air crew member; I stay in hotels at least 3-4 nights per week. I can honestly say; that in my travels over the world; this is without a doubt, one of the poorest examples of a Holiday Inn worldwide. From the poor condition of the room, lack of security, paint peeling in the bathroom tub, and paying for a "Beach View" that was completely obscured by trees and a bar, combined with the fact that they tried to overcharge us when we checked out (not thinking that I'd actually review the bill), makes this the very bottom of all hotels I've ever stayed at.
July 16, 2014
Rated 1.0 out of 5.0 by Bryan502 Greatly Disappointed
Don't book a balcony room here!!!!! We paid extra for a balcony room and all week long had to listen to the cover band of the night from the bar below until late into the night. Don't get me wrong, we love music but, not when it's not optional. The balconies are a joke with not enough room to fit a person standing! The carpets are sticky and dirty, our room had a table and no chairs, no plug ins for chargers and the maids only knocked once. We requested a crib for our little guy the I won't even go into how dirty it was.... At one point, my little newborn was sleeping in his crib and the smell of smoke and other items was drifting underneath the adjoining room door under his crib!! If you stay here, pick a room that is less money, not an ocean front view, and does not have adjoining rooms.
At the last minute, the staff from Overland Park, Kansas and the other young gal assisted anyway they could from my weeks long frustrations of struggling to put my newborn down from all the noise, the smoke, and dirt, and the litter that lines the nice outdoor pathways around the island by putting us in another room which was much nicer than our previous one.
1st impressions are everything. Very central location and the beaches were great. Unfortunately, we won't be back to stay at the Holiday Inn Beach House, Hilton Head Island, SC.
July 14, 2014