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Rated 4.3 out of 5 by 268 reviewers.
Rated 5.0 out of 5.0 by Customer Care This stay was medical related as I had an eye procedure performed. The entire staff from the valet, front desk, maintenance, and cleaning crews were amazing. They went way out of their way to make sure that I was comfortable and that all of my needs were met. Nola was the primary cleaning lady and was very thorough, polite, and friendly. I spent a few days unable to see and the staff took the time to escort me to purchase food and beverages from the onsite store. I had many co-workers coming to see me and bring hot meals and the staff accomodated them and helped them with parking and access to my room since I was unable to escort them mysefl. I requested a microwave since I was going to be stuck int he room for many days in a row and wanted to warm up food. The management team provided a microwave within minutes of the request. I could go on and on with stories of how well everyone treated me! Thank you for all of your help and support! You have earned my repeat business when I return. November 23, 2014
Rated 5.0 out of 5.0 by GREAT HOT TUB This place has them all beat on the island. Just a great all around place. Much Aloha, Ohana & location. Can't say enough. November 22, 2014
Rated 5.0 out of 5.0 by Delighted with our choice This is the first time we have stayed in a hotel where we were pleased with everything about it from the room to the attentiveness of the service.We will definitely rebook this hotel every time we visit. November 22, 2014
Rated 5.0 out of 5.0 by Great Hotel! Conveniently located with easy access in and out of Waikiki. We stayed a total of five nights, enjoying the beautiful view and comfortable beds that made sleep easy. Thank you IHG for a great rewards program. You are the best in the business! November 21, 2014
Rated 5.0 out of 5.0 by Great location and hotel Very attentive staff, great location and good value. The restaurant attached is sub par but the rooms were modern and clean. Great place. November 21, 2014
Rated 5.0 out of 5.0 by Beautiful hotel and great location This hotel is centrally located. The staff was friendly. the room was clean. They gave u welcome gifts upon arrival. The restaurant staff was very friendly, the live band was phenomenal. This was a great family vacation! Beach right across the street. Nothing but great things to say about this hotel!!!!! November 19, 2014
Rated 2.0 out of 5.0 by LACKING OF IHG REWARDS As a Platinum member, I was looking forward to my first visit to this hotel. Upon check-in, I was not greeted as an IHG member, let alone a Platinum member. I had to ask if my reward number was on file and the front desk clerk stated yes. I then asked if there were any amenities for reward members such as breakfast and the clerk actually stated to me that my rate was too "CHEAP". I did a double take and explained to hear the rate was the going rate that I selected off the web site. She went on to say that her hotel was a special resort hotel and they do not do room upgrades. Free internet was never explained to me nor was I given a simple Macy's discount card that my co worker received. Too many other choices in Hawaii to stay. I do not recommend this hotel. They truly do not care for IHG members. November 19, 2014
Rated 5.0 out of 5.0 by Outstanding I have stayed at Holiday Inn hotels across the U.S. for both business and leisure. Although I have found all Holiday Inn's a good place to stay, the staff at Waikiki Beachcomber was absolutely outstanding. My only wish is that we had checked in there when we first got to Honolulu. There is nothing they didn't do to make our stay there an enjoyable one. I highly recommend this hotel to anyone travelling to Honolulu - right across the road from the beach, walking distance to great places to eat, lots of shopping if you are into that kind of thing and of course, a staff that makes it their job to see that you are taken care of. On behalf of my wife and I, Mahalo nui loa November 19, 2014
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