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Rated 4.3 out of 5 by 207 reviewers.
Rated 5.0 out of 5.0 by Great Location - Lots of Cool Stuff I stayed here on business. I enjoyed the location and customer service. I wish there was room service, however; the restaurant on the main level is GREAT. The hotel is centrally located and has a cool street access area next to the swap meet/vendors which is also pretty neat. I liked the card access for elevator use. Parking is a little bit of a bear, but easy to figure out. The parking attendants are awesome and very attentive. This hotel is a little pricey but the value makes up for it - and for downtown Honolulu, the price is quite workable.. The staff was helpful and friendly. I will definitely stay here again. August 19, 2014
Rated 3.0 out of 5.0 by Disappointed After staying at this hotel many times, I was very disappointed on my last visit. I am a Gold Member and was given a dull room at the back of the hotel next to an air conditioning unit the size of a house. The noise was constant, and being near the exit door it was worse. I have been given better rooms with reward points. I complained and was given the only other room available with 2 beds in it, but the damage had been done. I visit Hawaii at leat 6 times a year and next time in October will reconsider my hotel options. August 19, 2014
Rated 4.0 out of 5.0 by Nice room great location Room was spacious comfortable and quiet. Enjoyed the complimentary coffee and coffee make. August 16, 2014
Rated 1.0 out of 5.0 by this place is not worth it!!! I did not enjoy my stay at this hotel. The housekeeping was basically nonexistent. The pool is really small!!! If you want to stay in an elevator during your vacation stay here. You have to use your room key to go up which is a great security option. The problem is that the elevator does not give you time to run your key and hit the button before you moving. so you are constantly passing your floor and having to go back down to the lobby. but sometimes you would get into the elevator and do the room key and hit your button of the floor you are staying on and it still would pass your floor. pain in the butt!!!! especially if you are not on the ice machine floor. or if you have a stroller and can not take the stairs. better choices available on waikiki. August 14, 2014
Rated 4.0 out of 5.0 by Comfortable resort with friendly staff The Resort staff was friendly and assisted me with some of my more difficult travel needs. August 14, 2014
Rated 5.0 out of 5.0 by Nice place to stay in paradise Not your typical Holiday Inn- The hotel staff is friendly and attentive. August 14, 2014
Rated 4.0 out of 5.0 by New York with a beach ! Aloha ! Stayed for a couple of nights with my wife and two teens and we had a great time. The hotel has a good location (3 min walk to Waikiki ) direct on the shopping street with alot of shops and restaurants to choose from. Parking was perfect and the staff had full control on that , just leave the keys and luggage and check in to your room. I would recommend this hotel if you planning a visit to Oahu and Waikiki Waikiki was an ok beach but i suggest you go to Lanikai at least one day (superb beach not to crowded with people if you get there early). Park by Kailua beach park nice beach as well ( a short walk to Lanikai) BRING sunblock and a lot of water since there are no shade to talk about or facilities at Lanikai ! Mahalo ! August 14, 2014
Rated 5.0 out of 5.0 by Great Hotel, Great Location This hotel is centrally located in Waikiki & is close to all amenities, beach etc. The staff were very welcoming & we found the room to be spacious & very comfortable. We would certainly stay here again next time we visit Hawaii-:) August 12, 2014
Rated 5.0 out of 5.0 by GREAT STAY We only stayed at this hotel one night because of our flight schedule, but I would of definitely stayed longer. It is right in the center of shopping (nice shops like Coach, not local shops), right across from Cheesecake Factory (which we enjoyed), and a 5 min walk to the beach. It had a "ABC"-like store inside for any snacks or drinks we needed. The staff was very friendly and our room was clean and comfortable. I would recommend it to anyone going to Hawaii. August 12, 2014
Rated 4.0 out of 5.0 by Check in I understand that rooms have to be cleaned, but not have check in before 3pm was absurd, I had to wait in the lobby for an hour and half. I find it hard to believe that no rooms were ready early. August 11, 2014
Rated 5.0 out of 5.0 by Great location and comfortable rooms Loved the central location and the friendly relaxed atmosphere within the resort. Jimmy Buffets bar and restaurant were were particularly convenient as well. August 11, 2014
Rated 5.0 out of 5.0 by Great staff The staff went out of their way to help, particularly the bell hops to arrange transportation and provide suggestions on where to go and what to avoid. August 8, 2014
Rated 1.0 out of 5.0 by Discourteous Staff I arrived at 9:45 pm. The valet told me to wait by the bellboy 's desk with my two suitcases until the bellboy returned. After 15 minutes of waiting, I used the house phone and called the front desk. The female employee told me to continue waiting. The only way in to the hotel is by escalator from the sidewalk. I couldn't go up the escalator with two suitcases and a roll-aboard. The elevator was down a passageway at the back of the hotel. The valet pointed to it, but he didn't help with my luggage, nor did he offer to look after my luggage. He spent a lot of time standing and looking. I took the elevator to the lobby with my luggage and lined up at one of two lines to check in. The female employee heading my line was helping a customer. She told me she would be just a minute. Ten minutes later she finished with the customer and I took my place to check in. Before I said a word to her, she said her shift had ended and I had to join the back of the other line for service. Then she turned to the airline staff in line behind me and checked them in. In the morning, my bill at check-out included a parking/valet charge for a car I never had. The charge was removed at my request. August 7, 2014
Rated 3.0 out of 5.0 by ROOM THE HOUSEKEEPER WAS GREAT VERY NICE AND DID THE THINGS I REQUESTED August 7, 2014
Rated 5.0 out of 5.0 by CUSTOMER SERVICE The staff was incredible - we needed a late checkout and this was accommodated - it was all taken care of when we checked the next morning and the staff member remembered us and what we needed. August 7, 2014
Rated 5.0 out of 5.0 by Great customer service. Front desk staff was extremely helpful and tried their best to accommodate our early arrival and special request for check-out. Great customer service from cheerful people though customers were lining up. Also very efficient and polite bell staff. Mahalo! August 6, 2014
Rated 5.0 out of 5.0 by Comfortable room and great view Check in was quick and easy. A blessing after a 9 hour flight and an hour to get out of the airport. Room was very clean and beds comfortable. The view was great. Able to see Waikiki Beach and Diamond Head. Staff was very welcoming and friendly. Even the room coffee was good!! Very enjoyable stay. The one negative was the breakfast buffet at the Jimmy Buffet restaurant. The selection was limited by any buffet standard. The chairs had bird feces on them and birds were eating off the buffet, literally eating out of the chaffing dishes. Will never eat there again. I don't feel that a guest should have to pay $30 a day for parking. That should be an amenity for staying at the hotel. Overall however, a great stay and when I come back will definitely stay here again. August 5, 2014
Rated 3.0 out of 5.0 by Expensive -- Be ready for crowds After a 7-day cruise to 4 islands, we added on 6 days in Waikiki. Clearly we should have researched our options. We were very disappointed with the crowds, homeless on the sidewalk right outside the hotel and crazy traffic (2nd worst in the nation after Los Angeles). We should have spent extra time in Kauai or on the western shore of Oahu. We were happy with the rooms and staff at Waikiki Beachcomber. There is a $30 per day parking fee added to the bill if you stay at this hotel. We enjoyed Hawaii, but would not return to Waikiki. August 4, 2014
Rated 2.0 out of 5.0 by Security is not too bright.... Got a phone call at 3 AM from my wife, we spoke for ~4 minutes. Securiy came by my room and complained that I was too loud.....I was fast asleep when they came by, not sure how I could be too loud speaking on my iPhone but the room was dead silent when they woke me up....OMG only stay here if you don't talk on the phone....imagine if I had turned on the TV? July 31, 2014
Rated 4.0 out of 5.0 by Comfortable room and great service. We are IHG platinum member and we were treated very well when we checked in...we were upgraded to a junior suite, because we needed a sofa bed as well as the two queen beds....this was great!! July 30, 2014
Rated 5.0 out of 5.0 by Total relaxation This was our third trip to Waikiki and our first stay at this resort. Our daughter and her boyfriend had stayed here last year and recommended it to us. They were right. All our needs were taken care of. We arrived very early for check-in, fully expecting to have our luggage put in storage until the afternoon. Instead the front desk clerk found us a room that was ready and checked us in. The pool/bar areas were excellent. Lots of fluffy towels to lay on the comfy lounge chairs and tables with umbrellas to sip drinks in the shade. Happy Hour was fantastic and we enjoyed meeting new friends. The room was spotlessly clean and extremely comfortable for sleeping. We didn't pay for a view room as we don't stay in the hotel to look outside, we go outside. On our final day, we were again surprised at the hotel's accommodation of our needs. We had a late evening flight and so our luggage was put in storage, with easy access for us to get things we needed. A courtesy room was provided for us to shower and dress for our return flight. Every request met with a smile! Thank you for making our trip such a relaxing, hassle-free experience. July 30, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service The only downside to our stay was the fact that we could not check in until 3pm and we arrived at 8am very tired from the flight. July 29, 2014
Rated 5.0 out of 5.0 by Outstanding Staff Everyone on the staff makes you feel welcomed and part of the family. The lady at the front desk that both checked me in and extended my check-out the next day was extremely hard working in providing me with a late check-out that met my travel requirements. Sorry I didn't get her name but she deserves a big Thanks from me. July 29, 2014
Rated 5.0 out of 5.0 by Such an amazing Resort! I would highly recommend the Beachcomber Holiday Inn Resort Waikiki. The staff were great, the room was beautiful and the view from the 16th floor was amazing to wake up to. The resort is located right in the center of the main strip of Waikiki across the road from the famous Cheese Cake Factory. My partner and i stayed at the Holiday Inn for the last 5 nights of our trip and we loved it. We felt so relaxed after we spent our last day by the pool with drinks flowing. It is a perfect place for couples and families to stay as they cater for everyone. I cannot fault this resort! July 27, 2014
Rated 4.0 out of 5.0 by large room, great view I enjoyed the large space and great view of the street and Diamond Head. July 26, 2014
Rated 4.0 out of 5.0 by A very nice hotel with great staff We booked this hotel not having stayed here before, we were very happy with this choice. The hotel is nice the room was very clean and the staff is fantastic! It's very convenient to shopping or the beach. The bed was very comfortable as well. Everywhere we went there was a friendly smile and helpful hand.. Our only complaint is that air didn't cool the room as cold as we like it. We had dinner at Jimmy Buffets and it was also very good. The breakfast was my favorite with the coconut syrup! Never had that before but we bought a bottle to take home! There is also a nice pool, we didnt have time to use. This is a very good choice for the area! July 25, 2014
Rated 5.0 out of 5.0 by Good place! Front desk person was extremely nice. Comfortable beds and clean room. Liked the candy present--nice touch. Would recommend--best Holiday Inn I've ever stayed at. July 24, 2014
Rated 3.0 out of 5.0 by Close to the ocean, comfortable beds Overall, the Holiday Inn Waikiki was a decent stay. Could have had better A/C in the hallways, rooms, and laundry room but overall, I was comfortable and relaxed during my visit. July 24, 2014
Rated 5.0 out of 5.0 by A great get away from Big Island Super staff. I had a slight problem with the room and the front desk staff (I can not remember her name - dark hair and a lovely smile) was excellent. The problem was resolved quickly and efficiently. The room was really great. The valet was fast and friendly. Amazing location. July 23, 2014
Rated 4.0 out of 5.0 by Great location and great service The location one block from the beach and in the centre of the main street was great. Clean and pleasant room. All staff were friendly, helpful and efficient. Comfortable beds with soft and firm pillows to choose from! July 23, 2014
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