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Rated 4.3 out of 5 by 207 reviewers.
Rated 3.0 out of 5.0 by Decent hotel Stay was mostly comfortable. Staff was nice and rooms were clean, good toiletries. The reason why I picked this hotel is the location and closeness to the beach (walk across the street). The parking is expensive and it's incredibly hard to pull into the front of the hotel because people are always walking by. The valet attendants need to help assist clearing the way for guests to enter that area. They placed me in a room on the 2nd floor, which was right above the pool and restaurant and they played music nightly. Normally, I wouldn't care but I was on a business trip and am an IHG rewards member, and I felt that should have been considered before placing me above the restaurant and what seemed to be the worst floor of the hotel. July 20, 2014
Rated 4.0 out of 5.0 by Great value, price and location This hotel is located in the heart of Waikiki - great location amid the hustle and bustle - easy walking access to beach and numerous shops and restaurants. Our family of 4 stayed here for 4 nights to take in the sights before hopping to another island. This is a nice, clean resort and great value for the price! July 17, 2014
Rated 5.0 out of 5.0 by 4th of July weekend Spent the weekend here over 4th of July. Had two rooms and everything was great. Waikiki area can be crowded and noisy, but we found the hotel to have energy, but still was a place of rest. Spent a few hours at the pool. Nice. Rooms were clean and what one has come to expect from HI. Great location. Right in the heart of things. July 16, 2014
Rated 5.0 out of 5.0 by Quick response to needs. Very friendly staff. The BEST HOTEL I always search for Holiday Inn Hotels world wide. Exceptionally good service . Recommend all to be a IHG member. July 15, 2014
Rated 5.0 out of 5.0 by Comfortable & relaxing This was our 9th time staying at the Beachcomber and we would highly recommend the hotel to everyone. It's a great location and the staff treated us fanatastic. We will definitely stay here again for our 10th visit :) July 14, 2014
Rated 5.0 out of 5.0 by Perfect Hotel to stay in Waikiki I always stay at this hotel, it is in walking distance to so many venues including the beach. The rooms are clean with island decor,some with lovely views, the staff are always pleasant and helpful. Highly recommended. July 14, 2014
Rated 5.0 out of 5.0 by Hawaii Had a great stay at a great Hotel, My wife and I stayed here before and will be back again. It is close to every thing. July 11, 2014
Rated 2.0 out of 5.0 by Very Poor Service My reservation was messed up upon arrival and then continued to have room reservations issues afterward. Never enough pool towels available. Small pool area with not enough cabanas. Other Holiday Inns offer breakfast free for children and room service. AC did not work well had to request a fan July 9, 2014
Rated 4.0 out of 5.0 by 1st Visit to Hawaii We visited Hawaii for our 20th anniversary. The hotel was very nice, near the beach, and a good value. The staff was very friendly and helpful when needed. My only complaint is that the A/C didn't work as well as I would want it to June 28 - July 7th. We set it to 65 and the room probably never got below 73-75. July 9, 2014
Rated 4.0 out of 5.0 by Convenient Location & Good Value Good value choice right in the middle of Waikiki. I had only two minor issues during my stay. ONE. Hawaiian Airlines is running a promotion with IHG brand hotels including Holiday Inn so you can earn HA miles while staying at IHG. Front desk was unaware of the promotion and would not add my HA number to the reservation. TWO. Luckily this was a business trip so the view was not important, but my 2nd floor room looked out onto the roof. Boy what an ugly roof with tar paper showing through the rocks and tons of cigarette butts and beer bottle caps littering the roof. At least cover the entire roof with rocks, or better yet use multi-colored rocks to form a design to make it look a little more intersting like some of the other hotels do. July 6, 2014
Rated 5.0 out of 5.0 by Great hotel. Good location and great price. Neat, clean accomodation. Friendly and helpful service. we had a great stay. Good for kids too. Pool is nice. July 5, 2014
Rated 3.0 out of 5.0 by Could Not Recommend My husband and I have just spent 12 nights at the Holiday Inn. We booked an ocean view room 8 months prior to our holiday. What a disappointment Room 1405 was! It could be best described as a room with ocean glimpses.The worst feature was that it was beside the lift which creaked incessantly throughout the night and at times sounded like a freight train coming through your room. We complained and asked to be moved but this wasn't immediately possible because of the high volume of bookings.When I stated to the lady at the front desk that my room had been booked for months she said it probably was booked cheaply and was a cheap room! I was taken aback by this acrid comment as I knew how much I had paid my travel agent.I immediately contacted her in Australia who arranged for us to be moved.We were moved but there was no follow up by Holiday Inn to ask if everything was OK.Public relations and customer service clearly is very poor. Location is good, right in the middle of the action with Macy's in the building, restaurants and beaches very close by. In room supplies were disappointing . I have never encountered paper cups being supplied in quality hotels before and the supply of tea, coffee and especially sugar was inadequate. To me, you were just a number in a large hotel.For example the front desk personnel did not explain that you needed your room key to operate the lift, that the lemon and orange drinks were for guests etc Next time I visit Hawaii (I have visited 4 times previously) I will not stay at the Holiday Inn. July 4, 2014
Rated 4.0 out of 5.0 by Good staff The room that we stayed in was a little dated but I can't complain about the cleanliness of the room. All the staff were courteous and friendly. The location was great. July 3, 2014
Rated 5.0 out of 5.0 by Island Paradise I especially appreciated the fact that my Elite status was recognized. Parking could have been much more expensive, had the hotel not recognized my membership status. Staff was EXTREMELY courteous and helpful! Will DEFINITELY stay here on my next visit! July 2, 2014
Rated 5.0 out of 5.0 by Short Stay Although we were only there one night while we visited Perl Harbor, the hotel was very comfortable and the staff was warm and friendly. Great location next to the beach and shopping. Everything within walking distance. Would stay there again. July 1, 2014
Rated 4.0 out of 5.0 by Great location in Waikiki Hotel is located in the trendy shopping district in Waikiki. It is within walking distance from a lot of the good restaurants in the area and although it is not a beach front hotel, it's just an easy walk to the beach. June 30, 2014
Rated 5.0 out of 5.0 by Great Hotel and Great Service My wife and I celebrated our 25th anniversary in Hawaii, and spent the week at the Waikiki Beachcomber. The staff was friendly and provided excellent service, the hotel was very clean and close to everything, and we had an overall great time. I would recommend this hotel to anyone that is looking for a comfortable and reasonably priced place to stay in Waikiki. Two thumbs up. :-) June 30, 2014
Rated 5.0 out of 5.0 by Enjoyable stay The customer service at Holiday Inn Waikiki was exceptional. The room more than met my expectations, staff, including housekeeping staff was very friendly and approachable. Comes highly reccommended! June 30, 2014
Rated 4.0 out of 5.0 by Rest and relaxation. A hotel well situated for the beach, cafes, restaurants and transport. The room was spacious and the bed was very comfortable. Also the bathroom was large with plenty of cupboard space. As our flight left late in the evening, room extension was provided at a very reasonable cost. This hotel needs brightening up as the reception area /lobby is gloomy and drab. The pool area is very dated. However, we enjoyed our week there. Nice staff too. June 30, 2014
Rated 5.0 out of 5.0 by Recent Stay I had a good stay here. I arrived early and they were able to get me into my room around 11 am. They upgraded me to a partial view and even brought me chocolates! The beach is about 1 1/2 blocks away. They have a restaurant and bar onsite which is nice for breakfast. I didn't use the pool or hot tub, but seriously the beach is close I don't know why you would come to Honolulu to sit in a pool. I would certainly stay here again. June 27, 2014
Rated 5.0 out of 5.0 by Great location Excellent location, only a short stroll to the beach and right in the middle of the shops. Initially thought it might be noisy as we were just above street level and above Jimmy buffets - could hear the bands till about 9pm but it was quiet after this. Had a great stay - close to everything especially if you don't have a vehicle, June 26, 2014
Rated 5.0 out of 5.0 by Great Location. Repeat family stay at the Beachcomber Hotel. Location perfect - Staff friendly - Beds comfortable. We stayed in a premium ocean view room at the front of hotel, 16th floor with a Great View. Paid premium price. Until next time, Mahalo !!!!!!!!!!! June 26, 2014
Rated 4.0 out of 5.0 by Great Centrally located hotel Great hotel with a great location right in the center of all the activitiy. June 25, 2014
Rated 5.0 out of 5.0 by Good Location The hotel was in a great location to the beach, shopping and restaurants. The staff was very friendly and accomodating and the room was clean and modern. We did have an ocean view like we requested and it was nice to have a balcony to sit and enjoy the nights on. We traveled for our wedding anniversary and the staff noted this on our reservation and had a box of chocolates sent to our room. The was a great surprise and made us feel very welcomed by the hotel. June 25, 2014
Rated 5.0 out of 5.0 by great hotel and staffing okay view the hotel itself was wonderful. the concierge service was fantastic however our ocean view ended up being a construction site with noise during business hours. although we spent minimal time in the room, it would have been wonderful to wake up to less destruction. would definetly recommend this hotel. June 25, 2014
Rated 3.0 out of 5.0 by Comfortable bed and good hotel for the price My stay was generally good: the bed was great, the room was nice and the restaurant / bar was convenient. The bar staff were pleasant and attentive, but not pushy. The front desk staff tried, but weren't very helpful. The hostesses at breakfast were inattentive, but the wait staff was great. The lack of room service made dining at the restaurant / bar a must at times, although there are plenty of restaurants near the hotel. Laundry service was incredibly expensive as was parking, and entering and exiting the hotel by car can be aggravating if you're not patient. Overall, your paying for location and for the price, my two-week stay was good. June 24, 2014
Rated 5.0 out of 5.0 by Great location - Most comfortable bedding We originally booked a partial ocean view on the 11th floor and have very little view of the distant ocean. Greatfully we were upgraded to an ocean view room on the 9th floor. Though it can be a little noisy, it didnt keep us up at night. Both rooms were updated and the bedding exceptional. Customer Service was also wonderful. My only negative points were Jimmy's buffet downstairs - dont even bother. Poor selection, poor food and understaffed. Its much better and cheaper to go to the cheesecake factory across the road. The pool is also quite small. June 24, 2014
Rated 5.0 out of 5.0 by Great Location This hotel is located in an excellent spot . You can find everything you need to have a wonderful time. I highly recommend this hotel. June 21, 2014
Rated 5.0 out of 5.0 by Great location and staff Staff upgraded us to a jr ste overlooking Waikiki and diamond head. Convenient access to everything in Waikiki. Pool is small but who uses the pool when you are at Waikiki. Thanks for a great stay!!! We will return. June 18, 2014
Rated 4.0 out of 5.0 by Location is awesome We stayed here two night prior to our cruise and one night after our cruise in June 2014. Except for one night of noise from the room next door our rooms were nice and quiet most of the time. The location was excellent and staff were friendly. We were not in the room except at night but it was kept neat and tidy for us. June 18, 2014
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