Rated 4.6 out of 5 by 235
Rated 1.0 out of 5.0 by kim91945 Bad Beds; Bad Customer Service
We informed Pam, the manager, that our bed was completely worn out. So much so, that you could see the indentations on each side. We asked if there was anything they could do, flip, exchange, change our room, etc. She told us that she would have maintenance come and see what they could do. I asked her to leave extra pillows if they couldn't do anything for us so at least we could "fill the hole" in the bed. When we returned from our day, none of those things happened. No flip, no change, no pillows. It was the worst bed I have ever slept in at any hotel. I stay at Holiday Inns because they are always clean and comfortable. If this is a franchise, they are not maintaining the high standards of the other branches. Truly disappointing and one of THE most expensive hotels we stayed at during our 30-day road trip. Very unfortunate!
July 29, 2015
Rated 5.0 out of 5.0 by 12345 jww Very nice accommodation
Enjoyed our stay, front desk was very helpful, rooms were cleaned every day, pleasant wait staff at he restaurant.
July 28, 2015
Rated 4.0 out of 5.0 by xxxxxxxxxxxx1 Room service
Hotel was great and relaxing. Had been to Crater Lake for the day and we were tired so just wanted something in the room. Very slow service. Told us it would be 25 minutes and best if we went down and picked up the food. Went down and ended up waiting for almost an hour. They were nice and gave us a glass of wine while we waited so not the end of the world. This did keep the hotel from being excellent however.
July 27, 2015
Rated 3.0 out of 5.0 by Portlandsthunder Golf
Bat guano on veranda. Had to ask that it get cleaned before we could use it. Poor service on restaurant.!!
July 26, 2015
Rated 5.0 out of 5.0 by Millmarky Stay and Play
Great stop in Klamath Falls with an amazing golf course.
July 22, 2015
Rated 3.0 out of 5.0 by Bevy17 Attractive but awful restaraunt
I do not like indoor pools and that is all that is available here. Clean, attractive grounds. Nice room. Only one restaurant which is located in connection with the bar and the lobby. Service was horrible! 50/50 on the food. Our dinner was excellent, our breakfast was disgusting.
July 19, 2015
Rated 5.0 out of 5.0 by GoBears1 Excellent Hospitality
Running Y experience was unprecedented. This fuil service Holiday Inn at Running Y is managed to perfection. Although always strive to coninuously improve, this team is completely aligned. Thank you, Running Y!
July 17, 2015
Rated 4.0 out of 5.0 by roadtripper123 Best Choice in the Area
Away from the town, quiet, got a great night of sleep. Notably nice and accommodating staff. Nice lobby area.
July 16, 2015