Rated 4.3 out of 5 by 7
Rated 4.0 out of 5.0 by GoPro One should always try and stay here.
I have been here many times over the years and as a Worldmark owner when it was part of the resort. Always a great upgrade and great property. Always great people at the desk.
Now..............Please avoid the restraunt. As consistently great as the hotel service is, the restraunt is consistently bad. I keep trying to give that shift the benefit of the doubt. Breakfast or dinner it does not matter. Then in the next few months new people and the same thing. I understand in July they lost all the management and hired new people. Before and after it has been terrible. Extensive delays in food, others that arrived after us being served before us and the most recent stay in December, my daughters pancake came after the table next to us (they arrived after us) and after my breakfast and someone elses order being taken. They are pancakes people, she is a little kid.....feed her.
I will stay there again and again, but I will not.........and I hope I don't waiver, will not eat in there again.
January 18, 2014
Rated 3.0 out of 5.0 by Jbkf32 Beautiful place
Second season staying here for the Christmas holidays. Beautiful atmosphere and nice suite. However, the cleaning staff is lacking. We had several days of no fresh towels put in the room for us. After a week the toilet smelled like no one had cleaned it all week while we were there. We are not fussy but expect when paying this price and staying for 8 days the room would be refreshed and used tea bags discarded! Same story the previous year but did not submit a review. Klamath Falls needs to work on servicing the customer.
January 14, 2014
Rated 4.0 out of 5.0 by Myls Crater Lake Trip
Great place to stay, rooms were very nice with very comfortable beds. You'll definitely get a goodnight's rest. Dog friendly and dog owners did well cleaning up after their dogs which is not always the case. Lots to do with kids at the resort and easy drive to Crater Lake & Lava Beds Nat'l Monument. Very private and lots of hiking/biking trails. My kids enjoyed super fast Internet.
August 18, 2013