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Rated 4.3 out of 5 by 468 reviewers.
Rated 5.0 out of 5.0 by Immaculate room The room is very clean and very good value for money. My kids enjoyed the stay very much and were quite sad that we had to leave at the end of our vacation. June 20, 2016
Rated 4.0 out of 5.0 by Ao Nang I couldn't fault staff in any part of the resort. The room did have a smell of sewerage to it when we arrived back after being out and mosquito's and midgies were a problem, i had to buy some spray. Besides that the only thing i would say is to have more milk for tea and coffee in the room. We utilized the spa when the weather was bad and it was a great experience staff in there looked after us very well. June 17, 2016
Rated 4.0 out of 5.0 by Friendly Staff Was a relaxing stay (3 days 3 nights) Early check-in not accommodated - waited almost 2 hours to get room. One person at check-in counter not helpful and/or friendly June 16, 2016
Rated 4.0 out of 5.0 by Wonderful stay We had a wonder stay. Very spacious rooms, should have booked the pool access room. Swimming pools were great. Do apply mosquitoe repellent if you wish to have drinks at the Wave Bar. All said we had an excellent time. June 15, 2016
Rated 4.0 out of 5.0 by 泳池很干净,房间整洁 办理入住很慢,下午三点半才办理入住。早餐品种不多,没有中餐。泳池很大很干净,房间温馨整洁。酒店绿化很多,很美。 June 15, 2016
Rated 5.0 out of 5.0 by 环境很好,枕头不舒服,空调太响 环境很好,赏心悦目,晚上能看到星星. 枕头要么太软要么太硬. 空调太响难以入睡,且要么半夜冻醒,要么就不冷. 窗帘不够暗,影响午睡. June 14, 2016
Rated 4.0 out of 5.0 by 公共区域不错,房间一般 公共区域不错,房间是普通房间,整个房间比较小,不是很好。酒店服务人员如果能增加中文服务将是更好的。会员服务质量一般,果盘很小。 June 11, 2016
Rated 2.0 out of 5.0 by Great Service but Noisy Room The hotel is good for Family with kids but we will not recommend to someone who loves to relax in quiet place. It was always noisy inside our room. The trolley sound were too loud all the time and the room was completely no sound protected. We could not get enough sleep the whole 6 nights we were at the hotel. Thanks to the Front Manager, he knew about this problem since many guests also complained about the noise and he offered us an upgraded from the 3rd night to the bigger room in hope the noisy sound would be better. However we still disappointed when we found out later that the room was smelly from the pipeline, warm water also didn't work properly in the shower area. Even though the noise from trolley was a bit better but it still loud from the pool and music at pool bar. We were satisfied from the service of all your hotel staff. They are all friendly and helpful. Many requests or complains were responded immediately and in professional way. That made our stay not so bad as it could be. June 11, 2016
  • 2016-06-23 T22:33:41.172-05:00
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