Rated 4.4 out of 5 by 177
Rated 5.0 out of 5.0 Great place to stay for kids
We stayed in mid-February and found the hotel well catered for families with young children. The pool and kids club activities were major attractions. Meals were great as the kids loved breakfast as well as the kids menu for lunch and dinner. The room was cleaned well and service was very good.
I rated the food as average as lunch and dinner was rather salty for our tastebuds. The pork chop and beef we ordered were pretty tough by most standards. And the wait for food during dinner was rather long if you ordered a la carte. However, at least the staff saw to it that the kids had their food first so that was very helpful.
Overall we were still very pleased with our stay.
February 26, 2015
Rated 4.0 out of 5.0 Staff served based on skin colour and nationality
Generally good for children due to the swimming pool, if not for it I would not stay again. I felt strongly the staff do no like to serve Chinese or Asians, Caucasian were treated much better, I have seen staff snubbing Chinese guests, I was snubbed at Breakfast pancake counter by a Caucasian staff, showing me " Unhappy Black Face" asking if I were waiting for his pancake - really a BIG TURNOFF . Great place if you are Caucasian and for Chinese ( from all countries ) - you better off elsewhere I believe . They cannot tell if you are Chinese from CHINA or SINGAPORE or MALAYSIA or USA or Australia.
Bad experience for us Singaporean . I have to speak English to get a decent service most time . I would blow my top if not it a Lunar New Year period.
February 26, 2015
Rated 3.0 out of 5.0 by Nitin17 Not recommended for Honeymooner's
The room was below expectations and the shared balcony was a huge dissapointment. We werent made aware of the fact that our room has a shared balcony which is not expected from Holiday INN.
February 25, 2015