Rated 4.7 out of 5 by 291
Rated 5.0 out of 5.0 by Ron528 Great Service
The place was great. Good service, great room and great things to do. My room (241) did have the shower soap did slightly coming apart. I would also recommend moving the cookies/lemonade to a different spot from the front desk. A couple of times it helped to cause some traffic in that area for people trying to get by. Overall though, great stay.
July 30, 2015
Rated 5.0 out of 5.0 by Rob&Erica First time leads to a next
Our first time visiting Lake George and as new owners. Hotel staff was very helpful and we even stayed an extra night due to the welcoming atmosphere and amenities. Great for kids with the pool, baby pool, basketball court, mini putt and life size chess set. Movies by the pool was cute as well and we all enjoyed it.
Good size room for 2 adults and 4 kids, we asked for a roll in bed and there was still plenty of room.
The room had dust on the floor near the edges of the carpet and the bathroom was not ventilated causing some mould in a few areas. Overall it felt clean.
Housekeeping was on the ball and very fast in responding to our needs for more towels, fresh towels, keurig pods, etc.
Some of the staff in the restaurant were not welcoming however Wendy and Igor were great! Restaurant seemed overstaffed to be honest....could devote a person or 2 to other areas of the hotel such as serving from the menu at the pool. Good for guests and hotel alike.
Water available all day.....coffee would have been a plus!!!!
WE WILL GO BACK!
July 27, 2015
Rated 5.0 out of 5.0 by Maggie71 Fantastic hotel with great amenities.. Kids loved the movie night
We had a fantastic experience staying at the Holiday Inn. We have never been to lake George. The hotel was clean, the service was excellent and the suites were spacious ( we had 2 rooms next to each other). We loved the ice cream and cookies for the kids every day and the managers meet and greet with the free drinks and apps was wonderful. It's so nice to find a hotel that still cares and goes out of their way for their guests. It really is the small things that matter to the guests. For example the ice cold water with the fruit was a nice touch. We had some real hot and humid days and and the ice cold water was a blessing to have on hand for everyone to enjoy.
Needless to say we would highly recommend this hotel and would def stay again.
July 25, 2015