Rated 4.4 out of 5 by 625
Rated 5.0 out of 5.0 by MrsBK Mrs. BK
My family of 8 and I stayed at this exact twice in one week. Both times our experience with Staff and accommodations were far above expectations.
I'm retired--my family stretched in age from 6 years old to a youthful 63. I'm 67 and know hotels in my considerable experience.
Please do not pass up this hotel for any other in this area. Our WDW resort was awesome. This hotel was also awesome!
October 7, 2015
Rated 5.0 out of 5.0 by LucyH17 Fantastic all round hotel
Fantastic hotel, friendly helpful staff that promptly solved our only maintenance issue! The free shuttle run frequently and bang on time! Visited Applebee's on a few occasions and lovely good value food. Would stay again without hesitation.
October 6, 2015
Rated 4.0 out of 5.0 by travisdogg Nice sized room, good location from Universal Studios
Staff was very nice upon arrival to Resort. I liked the gym and pool, though I didn't have time to use the facilities. The room was very spacious with a fridge and microwave. I wish the curtains could cover the light during the morning, as we went to the Universal Studios Holloween Horror Nights event and were up late for the two nights we were at the Hotel. The room we stayed at, Rm 348, was a bit noisy. It was close to the housekeeping room, so we heard the doors open and close a lot in the morning. You could even hear the vacuum in the room above us. However, if you are awake during normal people time, the light and noise wouldn't have been a problem. There was no outside noise at nighttime, so day people are fine. The TV was a little old. Most hotels have smart TVs, but when I attached my external hard drive to the tv, it wouldn't let me watch shows I had on it. It's a small complaint and not too bothersome.
October 6, 2015