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Rated 4.6 out of 5 by 238 reviewers.
Rated 4.0 out of 5.0 by air what air From day one we notice the room was really hot. We turn the air down all the way and it was still hot. The next day the tv quit working and they had to bring up another one. after a hour it stop working. Wow. After 2 days of not getting a good night rest cause it being so hot inside .We called the front desk about our Air conditioner . Come to find out it was not working so they had to replace the whole unit....This whole time we burned up inside the room. Bed was not soft but clean. The hotel was very nice and I loved it there. Maid service was good. I would always go to Panama city beach holiday inn resort every year. Had a great time June 23, 2014
Rated 5.0 out of 5.0 by Kids love it We have stayed here the past three years and the kids absolutely love this hotel. Everything is nice and clean and there is plenty to do without having to leave the property. June 23, 2014
Rated 5.0 out of 5.0 by Family-Oriented Resort This was our 2nd yr staying here. Love how all rooms are oceanview w/balconies. We are still wondering how housekeeping gets all the sand out of our room. We stayed over Father's Day & staff was poolside handing out beers to the Dads. There was nonstop entertainment. Our 6yr old daughter got to go on stage w/ DJ Jim & sing a song. Our 4yr old son went on stage with Magician Noah. The girls in the Activities Center were so nice to the kids & always remembered their names. The bellmen were so helpful & gave us some OKC hospitality. When you walk along the beach & see the other hotels nearby, this hotel completely looks like a resort. White sand, but not a lot of shells :( Can't wait to come back next year!! June 23, 2014
Rated 5.0 out of 5.0 Good experience Great place for family and kids. Hotel is older which is good for not hearing your next door neighbor. Staff is very tentative. Overall a good experience. Would recommend. June 23, 2014
Rated 5.0 out of 5.0 by Breathtaking atomosphere all around the hotel. We love this resort in Panama City Beach, Fl.. Went there for the 4th time and every year it gets better and better. They are always making improvements . This year the pool had a shower lift for people in wheelchairs which is a plus for people like ourselves who have adults in wheelchairs who like to enjoy the pool! The entertainment was also incredible which they offer to their guests during the summer. We like everything about this place and plan on returning again in the future. June 22, 2014
Rated 5.0 out of 5.0 by Best resort,staff,experience mad treatment. The holiday inn resort is the place to go if you want to be treated like a king. Between Nelson(GMR), Mark, Mike, Activities staff, Jo and Alex the pool attendants you can't be treated any better anywhere. They constantly patrol the grounds for safety and to make sure guests are comfortable. We have stayed at several places in the pan handle over the last 15 years and here the last 3. This is by for the best place we have stayed. We have never been treated any better at any place. I will stay here every summer no ifs, and or buts. Can't wait till next summer. June 22, 2014
Rated 5.0 out of 5.0 by Great place for family vacation Fun, safe, and clean resort with lots of amenities. This visit was too short to take advantage of all of them. We and the girls had a great time and would recommend this hotel to anyone planning a trip to Panama City Beach, FL. June 21, 2014
Rated 5.0 out of 5.0 by Great atmosphere and location Took family there at end of our vacation to see the beach after an orlando trip. It was a great location with perfect beach access. The hotel had lots of activities for kids of all ages. The family had a great time. DJ Jim did an excellent job! June 20, 2014
Rated 4.0 out of 5.0 by better than the other ocean front hotels in this area I have been here 4 times and Its a pretty good hotel. Child oriented hotel. My kids had a lot of fun. The main complaint is the waiting time for breakfast gets ridiculous after 10 am ( 30 mnt wait time). I did see several older couples grimacing at the loudness of the kids around them so .....definately not for people trying to get away from KIDS and noise. I stayed on 8th floor which was far away from pool noise but low enough to see my husband and kids in pool and high enough to see the beautiful view of the ocean. June 20, 2014
Rated 5.0 out of 5.0 by Good swimming pool and nice service in restaurant The hotel is nice, right on the beach. The swimming pools are great. We really liked the service in the restaurant - waitress Maria (Masha) was very attentive. We will come back again. The only improvement opportunity is to make the sun beds on the beach free of charge for the guests. June 19, 2014
Rated 5.0 out of 5.0 by Nice Pool, Nice Rooms Enjoyed 2 night stay. Very Nice Hotel, Awesome Pool, very easy to get around. Great location near many restaurants and activities. Can't wait to go back again soon!! Really Cool Hotel. June 19, 2014
Rated 5.0 out of 5.0 by Heavenly! I relax better at this hotel than any other I stay...Every room is ocean view...The buffet breakfast is a great start for the day....The pool is large and the beach is close...Checki n is easy and staff from parking shuttle to housecleaning...friendly....I would never stay at the beaches any other way! Great value for the view and water...compare..it remains great! June 19, 2014
Rated 5.0 out of 5.0 by Family vacation site for years to come From Sarah in reservations to Ellen at front desk to Clint and Josh in customer service to Vincent on security and of course Nelson supervising all, it is by far the best place to visit. The attention to detail and the commitment to ensuring that all guests are taken care of is a rarity in this day and age. I plan on visiting this location for many years to come. Please give it a try and you will not be disappointed. June 19, 2014
Rated 5.0 out of 5.0 by Business Get-Away More Like a Vay-Kay! Our team traveled to this great place to conduct a business meeting and never thought we were entering a paradise! We had such a great experience with our meeting location, the food and beverage the staff and the exceptional service. Every day started with the breakfast team welcoming us with wide smiles and lots of great coffee! We had a spacious hospitality suite were we could all gather each evening to relax as a team, we had staff asking us if we needed anything at every turn, they pushed elevator buttons, smiled, served us with smiles, welcomed us and just made us feel like we were special guests....funny thing when you looked around that giant pool, every guest looked as though they felt special as well. Do not miss the SNOW CONES by the Pool, the FABULOUS DIsco Pirate that runs the shuttle from the parking lot....ask him to do a magic trick, it is worth it to see the smile on your Kiddos face....the evening show and the big movie screens by the pool at night make you feel that you should never leave.....and the bottom line our work was accomplished! June 19, 2014
Rated 5.0 out of 5.0 by Great family get away. Third year staying here. Have a four year old and a 18 month old. For them, the splashpad rocks!! Great family oriented activities. Dive-in movies, Polanesian dance show, the Magic show, kids activities all through out the day. Just an awesome place for a family vacation with younger children. Stayed a week and never ran out of things to see or do. June 18, 2014
Rated 5.0 out of 5.0 by Very relaxing, welcoming stay! Exceeded my expectations for a Holiday Inn facility! Very friendly, courteous staff; gorgeous grounds and beach; excellent opportunity to relax June 18, 2014
Rated 3.0 out of 5.0 by OK Resort, Spacious room We stayed 2 nights at this resort. The room was very spacious with a nice balcony overlooking the pool area. We were pleasantly surprised by the full sized refrigerator. The staff were friendly. The pool area was nice with a nice water park area for kids. Small convenience store on the bottom floor which was just that - convenient! We also liked the water bottles located throughout the resort with flavored ice cold water at all times. Down side: parking is across the street and you have to walk under the road (through a tunnel) to get back to the hotel. There is a golf cart going back between the hotel and parking lot, but you don't always catch it. There were a lot of children running around unsupervised (fault of the parents, not hotel - but unsafe regardless). June 18, 2014
Rated 2.0 out of 5.0 Poor Cleaning service Room cleaning service was very Poor and after calling the front desk was no follow up from Manager while all the GM and manager were walking around just sake of being visible. June 18, 2014
Rated 5.0 out of 5.0 by Short but Sweet We only got to spend a couple of days at the resort due to a wedding. The hotel was so AMAZING that I was sad leaving. I travel a lot and vacations come and go... I did not want to leave, it was so much fun! We can't wait to book our week vacation at this resort for next year. The staff was amazing and always went above and beyond my expectations. PERFECT family getaway spot! Thank you!!! June 17, 2014
Rated 5.0 out of 5.0 by very pretty I love this place. I strongly recommended. We had a great time as a family. June 17, 2014
Rated 5.0 out of 5.0 by Great familyVacation We normally do not think of Panama City Beach as a family vacation destination. Our stay at the Holiday Inn this year changed that. The atmosphere was family friendly, the Polynesian dancers, poolside movies and the DJ for the kids were things we all enjoyed. This was a very relaxing vacation. June 17, 2014
Rated 5.0 out of 5.0 by Wonderful hotel a++ This was our second summer to stay at The Holiday Inn Resort in PCB. Our children absolutely love it as we do too ! There are always plenty of activities to keep them entertained and the service is absolutely wonderful! The cleanest hotel I have ever stayed in,and the staff goes out of their way to accommodate you in anyway possible. June 17, 2014
Rated 5.0 out of 5.0 by Beautiful surroundings and equally great service Our initial check in was positive but we were sent to a room that was occupied. Luckily, the inhabitants weren't in their room and the issue was taken care of promptly. We were given new room keys, a coupon for a free breakfast buffet for the family and sincere apologies. A smile and southern charm (not to mention a free breakfast) makes it a non issue as I think back on our stay! We have had problems in the past with house keeping not cleaning our room everyday but we did not have that issue this visit -our room look great every day. The entire staff seemed friendly whether it was by the pool, entering the building, walking to the beach! We spent most of the time at the resort and loved every minute of it. June 16, 2014
Rated 5.0 out of 5.0 by Awesome!! This place is incredible ! My husband and I took our 2 daughters, 3 & 8, and they absolutely loved it. From the water park to the nightly movies it kept us busy! The hotel was very clean and beautiful! With kids eating free, it saved tons of money! I highly recommend this to everyone! We plan to go back next year! June 16, 2014
Rated 5.0 out of 5.0 by awesome this was our 11th visit to the Resort. we look forward to next year already. June 16, 2014
Rated 2.0 out of 5.0 by Very disappointing Our room was very dingy. We had mildew in the bathroom and plentiful dust and grime on floors and fixtures. Walls had marks and doors had rust. We killed a roach near the upper bunk bed of our family-style room. Having the refrigerator and microwave was helpful, but there were only 2 chairs available for eating in a room meant to sleep 2 adults and 4 children. The pool and splash area were nice and stood in stark contrast to the inferior quality of the room. Also, we were disappointed in the help we received from security when we had a towel stolen after it fell to a balcony below our room. We had to go knocking on doors to try and locate the towel (a nice monogrammed towel which obviously could not have been mistaken as belonging to someone else) after waiting 24 hours for security to help us. When we began investigating the issue ourselves, we learned that the man who had claimed the towel as his own had already checked out. Had security been quicker to investigate, we would have likely had our towel returned to us. June 16, 2014
Rated 1.0 out of 5.0 by Horrible Experience!!! We had visited Holiday Inn Resort in Pensacola Beach and loved it, so when we made reservations here we thought we was getting the same type of place!! We had booked 5 nights and but only stayed a night and cancelled the rest of the week and was charged $150 cancellation fee after we had complained the night before about the nastiness of our room and wasn't able to sleep due to doors being slammed and screaming and pounding in the hallway!! Would not recommend! June 16, 2014
Rated 2.0 out of 5.0 by Not what I expected It wasn't what I expected. It was great for my kids to be able to participate in the activities. However, there was not adequate seating to enjoy the other activities such as the magic show and night movies. It wasn't a total wash , but I definitely wouldn't pay for the all-inclusive package. June 16, 2014
Rated 5.0 out of 5.0 by Loved IT Everyone was so welcoming and very nice. This place is awesome!!! They have plenty to do especially for the kids!! We will definitely be staying on our next trip to Panama City!!!! June 16, 2014
Rated 5.0 out of 5.0 by PCB Holiday Inn Resort We LOVE the PCB Holiday Inn Resort Thank you Ampero for a perfectly clean room. Nelson, as usual the staff is outstanding. Tom, Andy, Mark, etc... thank you for keeping us happy and safe. Joe you kept the families safe at the pool and Lety, kept us stocked in towels. We love every one and can't wait to come back. June 14, 2014
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