Rated 4.2 out of 5 by 116
Rated 2.0 out of 5.0 by goldenfamily03 Average hotel
The hotel staff was very nice and made sure we had everything we needed. The room and the hotel seem very dated. It does not offer a free continental breakfast. It also does not offer an outdoor pool. The indoor pool was very cold and dark. Was further from the beach than I expected.
August 7, 2014
Rated 4.0 out of 5.0 by Angels123 Service from staff was excellent
My family and I were at the Holiday Inn in Panama City over the weekend for a family reunion. We had a couple of bathroom issues, but they were taken care of promptly. One day the housekeeping service was much delayed, but room was serviced nicely once completed.
August 7, 2014
Rated 5.0 out of 5.0 by 62mike Great place to stay
The hotel is in a great location and has a great staff that will go out of there way to make sure you have a great stay. They have very good food and great room service.
August 5, 2014
Rated 4.0 out of 5.0 employees
The front desk employees were very courteous and helpful for all of my needs. They welcomed me with a smile and with a professional manner. They are great
August 4, 2014
Rated 3.0 out of 5.0 by Private one current stay
Loved location. Beds not comfortable. But overall all stay in city was pleasant.
August 3, 2014
Rated 5.0 out of 5.0 by jaelaw52006 Excellent hotel for our Vacation stay for 7 days July 2014
My family of four had a great stay at this hotel during our vacation in Panama City for a week. The hotel was very nice and clean located in a relaxing environment. The customer service received at the hotel was the best we've EVER received. The entire hotel staff from the front desk clerk to the housekeeping staff went above and beyond to make sure we had a great stay. There was a slight mixup in our checkout day but they quickly fixed it even though they were trying to help us out (had death in family and they thought we'd need an early check out due to my inquiry "in case" we needed to check out early to attend a funeral). Loved the 24-hour access to the pool and hot tub. Breakfast was great- fresh and plentiful (burritos, bacon, sausage links, eggs, grits, biscuits, fresh fruit, yogurt, bagels, cereal, toast, milk and juice varieties). Beds comfortable. Great wireless internet access. Loved having a fridge and microwave in the room. Cable tv selection not too good but we weren't there to watch tv anyway. Would definitely highly recommend this hotel to others and will return to this hotel if I'm ever in Panama City again! Cannot speak highly enough about the customer service from EVERY staff person we encountered...they could teach other hotels and businesses how to get it right!
July 28, 2014
Rated 5.0 out of 5.0 by HotelJunkie9000 Clean, Comfortable Hotel
Roooms are well apportioned. Beds are comfortable.
Staff is extremely friendly. Southern Hospitality at its finest.
July 26, 2014
Rated 4.0 out of 5.0 by dlj11111 Great Service
Front desk was friendly, but not up to normal standards at this hotel. Great, reasonally price hotel for area
July 23, 2014
Rated 5.0 out of 5.0 by English Student@FAMU Great Sales and Front Desk Staff
Recently held an a 3 day event at this property. Everything went well and we were all pleased with the exceptional customer service. Especially staff members: Rebecca, Cindy, Jessica, Crystal and Teresa.
July 23, 2014
Rated 5.0 out of 5.0 by pjt700 Great Service and Rooms
Service by staff and restaurant during my stay. Rooms are very comfortable and nice size. Bathrooms remodeled. Snacks and customer appreciation food very good.
July 20, 2014
Rated 1.0 out of 5.0 by JD Myers This place needs help!
As stated in the body of this review, the property is in terrible need of renovation (or demolition/reconstruction). It is amazingly 'outdated' in its interior finishes.
July 18, 2014
Rated 5.0 out of 5.0 by 62mike I Love this Place
The staff is great and go out of there way to make sure you have a great stay, the hotel is in a great location.
July 14, 2014
Rated 5.0 out of 5.0 by kjbatl2pc Dated, but Good!
We stayed over the 4th of July weekend. The location was central to everywhere we went, the breakfast was fast, reliable and tasty, and the staff was wonderful.
The gym, and the hotel overall needs a refresh, but I was still able to get a workout in and make shuttle runs to the indoor pool with the kids. Not having to worry about how hot is was or the weather in general was nice.
Looking forward to being back in PC again this weekend.
I heard a few other guest complain, but I think they were expecting Intercontinental at Holiday Inn Express prices. If you check out the photos and go in with the right expectations - convenient and practical, the hotel is actually a great value and experience.
It doesn't hurt that my son loves ceiling fans too!
July 14, 2014
Rated 4.0 out of 5.0 by Ionly1ilLn Decent Stay. Outdated Decor
Hotel staffs are nice but that's about the only nice thing in this place. Overall decor is run down and old. Fitness center is a joke and beds might need replacement soon. Bathtub is a candy red tub that is just too harsh on your eyes. The "high speed" internet gets you less than 1 mbps so don't expect to do much work here.
Overall, the facility is very clean and have some nicest staffs but the building itself is falling apart.
July 14, 2014
Rated 2.0 out of 5.0 by Bryan G In need of remodeling and maintenance.
A once beautifull bar in need of maintenance/repair and cleaning. Front desk staff friendly and polite. Bar staff in need of more training. Front desk says remodeling scheduled in fall 2014. Skeptical of other recent reviews.
July 10, 2014
Rated 4.0 out of 5.0 by JHJH Nice Hotel, Took Away Platinum Benefits
This hotel was my go to spot for business trips to Panama City, I have stayed here several times. The staff is excellent and very friendly and the rooms are clean and comfortable. My only compliant is the removal of Platinum Elite benefits. The hotel took away breakfast and one evening complementary beverage for Platinum members. The staff explained they had to conform with other Holiday Inns. Poor Platinum benefits are why I rarely stay at any Holiday Inn. This is a Holiday Inn Select, they should be able to go above and beyond the standard level of benefits if they so choose. Breakfast for the highest loyalty tier is pretty standard.
July 7, 2014
Rated 1.0 out of 5.0 by Gferraz poor
Never again !!!! Not close of what we expected . They gave a room for me , my husband and 2 kids 11
July 7, 2014
Rated 5.0 out of 5.0 by Mr. Eli Great Place to stay
Awesome Hotel with GREAT rates and staff on board...Food is good also.
June 30, 2014
Rated 5.0 out of 5.0 by alwaysontheroad2014 nice place
stayed here for business, no compliants, will stay here again; nice place, felt safe, clean room, good food, good internet, quiet, friendly staff
June 26, 2014
Rated 5.0 out of 5.0 by ONEFOOT Stay
Great place, really super décor and out door landscaping.
June 25, 2014
Rated 3.0 out of 5.0 by FollowBasketBall Team 50/50 Business
Hotel needs to updated, both inside rooms bath rooms and lobby
June 24, 2014
Rated 5.0 out of 5.0 by nf380 Comfortable bed and pretty lobby
Great place to stay and convenient to mall and beach.
June 19, 2014
Rated 5.0 out of 5.0 by Gary12345 Very nice Hotel
Room was clean, comfortable and no noise. Plenty of parking and near everything, shopping beaches
June 18, 2014
Rated 5.0 out of 5.0 by 62mike Home away from Home
The staff here willmake you feel at home. They will take extra good care of you during your stay.
June 18, 2014
Rated 5.0 out of 5.0 by dkrk Clean with a helpful, friendly staff
Hotel is scrupulously clean despite being dated. All staff are helpful and friendly. Breakfast buffet provided a great selection and all food was well prepared and tasty. We'd stay again, no problems whatsoever.
June 17, 2014
Rated 5.0 out of 5.0 by kmabe Excellent place to stay!!!!
Not normally a huge fan of Holiday Inn, but this hotel has caught my attention! Extremely friendly and helpful staff, very nicely decorated, and very clean!! This is the only place I plan to stay while in Panama City, FL. Thank you to the Staff there...you were fantastic!!!
June 13, 2014
Rated 5.0 out of 5.0 by Silver Haired Granny The Red Bathtub Holiday Inn
This was a very convient hotel on our journey back to Alabama. It was very interesting with its many Tiffany ceiling fans and it's big red bath tub unit. I have never stayed in a hotel with a red bath tub. It was fun. It was clean and quite, just what we needed after our long journey down to Panama City to drop off grand child and make a trip back the next morning.
June 9, 2014
Rated 1.0 out of 5.0 by niparat88 Total Disaster
Window would not close. Room smelled bad. Cigarette burn in ottoman (non-smoking room). Mattress springs poked us all night. Pillow cases were dirty. Carpet was dirty. Bathtub painted "blood red" and faded in spots. Lobby and staff were excellent. Worst Holiday Inn ever stayed in my 60 years. The desk clerk told us it will be remodeled soon. I will not stay there again until it is refurbished....NASTY!!!
June 6, 2014
Rated 5.0 out of 5.0 by gaboy101 Comfortable
Well done, could not have been much better. I am glad I stayed, and that they found what I needed. They worked to make it a pleasant trip for me and my wife.
June 4, 2014
Rated 5.0 out of 5.0 by 62mike Great Place to Stay
The staff here will make you feel at home. This is a full service Hotel and the food and room service is good. The rooms are dated but clean, The hotel is also in a great location.
May 29, 2014