Rated 4.6 out of 5 by 772
Rated 5.0 out of 5.0 by SmithiesJS great resort
Very nice resort hotel. Very friendly staff. Clean and comfortable accommodations.
June 28, 2015
Rated 4.0 out of 5.0 by markjlo Another Great Vacation
This place is so cool. The kids really love it. So much so, that they were given the choice to come here or go to Disney next year, and they are having trouble making a decision.
Suggestions and ideas....It would be nice to have more food choices, especially for kids…, pb&j, corndogs, mini-burgers maybe? I think there are things on the menu at the Bamboo Grill that could be replaced. If the menu had like a club sandwich or BLT, regular tacos, and couple more choices for the kids, we would have not left the resort. You can order kids stuff from pizza shack too. We were unaware of this until day 4 of our trip. The "Kids eat free" program is really inconsistent. We were told very different things regarding what was included, or what the coupon was actually good for, when ordering from the pizza shack. The Bamboo grill was consistent with their information on this aspect. Smaller portions would be an option that we would like to see too. Besides a couple activities, different food options is really the only reason we left the resort. The activities, namely the movie schedule was not consistent with the info on the website. We tried to plan stuff around certain activities and found that times and schedules differed from the website listing. PLEASE...start the shows (and karaoke) in the lounge earlier. Make stools available for the younger kids in the rooms to wash hands. Rooms are not updated, but are adequate. Assign times to play video games in the activity room. Kids really wanted tp play Xbox for a few minutes. Pool deck is REALLY hot when it’s sunny. It's a shame that people litter the beach like they do. Bring flip flops for the pool. DJ Jimmy (as my 4 year old calls him) was awesome with the kids. Overall, really great vacation. We love this place.
June 27, 2015
Rated 2.0 out of 5.0 by FRDZ I wasn't happy
I wasn't happy with my stay.
We had to go downstairs to the lobby to use the toilet because ours overflew 3 times during 2 night stay (it wasn't our fault).
June 27, 2015