Rated 4.6 out of 5 by 780
Rated 2.0 out of 5.0 by SANN46 Great Restaurant
The room was not much larger than my walk in closet. This was the only thing I did not like.
July 3, 2015
Rated 5.0 out of 5.0 by Ricardo7 Great family oriented property
From the time you arrive, it is apparent that this property is family-oriented, and that the staff works very hard to be attentive and courteous. Although the property is not the newest we've stayed in (probably 20-25 years old), it was definitely a good experience, and one we will likely return to in the near future. If anything, we wished we stayed at least 2 days more on this recent trip - which was 5 days/4 nights on property.
July 2, 2015
Rated 5.0 out of 5.0 by af4944 Unexpected Great Stay
Let me first start by saying this was the 5th time i have stayed at this hotel. Always it is an amazing stay!
We started off this stay with a couple complications with the room. When we contacted the front desk we had both Nelson Matos, the Assistant GM, and Clint Williams, the Guest Services Rep, come and inspect the problems. They then let us move to another room while they resolved the issues with the previous room. Mr. Matos also gave us dinner passes and drink passes for the inconvenience! He even came and bought us drinks personally when he saw us at the tiki bar. Amazing guest relations!
This is a trip that could have turned bad but instead turned out even better than expected! One of many great things that i could say about this hotel and the staff the work there. This hotel is one of the best, if not THE best, right on the beach! Thank you to all the staff for being the best!
July 2, 2015