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Rated 4.3 out of 5 by 186 reviewers.
Rated 4.0 out of 5.0 by quiet, comfortable, friendly It is exactly what we wanted. Quiet, relaxing and comfortable. Value for money and excellent staff who could not do enough for you January 29, 2015
Rated 5.0 out of 5.0 by Little things mean a lot From the moment we stepped out of the taxi to be met by the bell boy ready to take our bags, nothing was ever to much trouble for any member of staff. In the lobby if you looked like you needed help or info they were always ready to help. The food in the restaurant could not be faulted and was always well presented. Large comfortable rooms with extra large comfortable beds. January 28, 2015
Rated 4.0 out of 5.0 comfortable stay Overall stay was good, room very clean, beds and bathroom was clean too. Beach is clean although cannot swim cuz of jellyfish. Pool is clean, but children pool too small and boring. from morning-}6pm, there is almost nothing you could do in that area. All the shops are closed, and no variety of food. Only mediterranean food. We had to walk for 15-20mins to eden parade to find Halal food. And ended up eating KFC. The hotel is good in all aspects, but if you want to stay in that area, make sure if is for rest and relax not shopping. At night though there will be a night bazaar right at the resort's doorstep which is very convenient. And more food at night! I have to commend the staff good service though, when we arrived, the lady manager was at the reception too (didn't get her name), she was genuinely friendly, starting up a conversation which made us feel welcomed, she even gave tips on popular spots to go. Many-many hours after we checked out, we realized we left the only family photo we took in penang in the room. After several calls and follow up by holiday inn, the resort staff arranged for the photo to be sent by registered mail to Singapore for free! Thank you for that Mustafa January 27, 2015
Rated 5.0 out of 5.0 by A very pleasant stay Having stayed at the Holiday Inn Resort nine times now I would happily recommend this hotel to my family and friends. January 27, 2015
Rated 5.0 out of 5.0 by Outstanding Staff overall. Definately good value for money with the friendliness of the staff as the outstanding feature of the experience. We have returned to this hotel 4 times in the last 8 years in a family group. We have had a wonderful experience each time. January 22, 2015
Rated 3.0 out of 5.0 by Room is clean but Water is not clean.. When I arrived at room. Room was clean and view was good. But water was not clean that's brown and yellow color.. January 14, 2015
Rated 4.0 out of 5.0 by Confortable and clean room Love that I got the upgraded room although it wasn't really to my liking as I did not get the king size bed that I wanted. I checked in at 1230am and it was great that the receptionist really explained a lot for me. We were happy with the room really and it would have been a 10/10 if I had gotten the king bed! January 14, 2015
Rated 4.0 out of 5.0 by good for family get together Holiday Inn is a good choice for families. Reasonably priced, beach side, and compact to keep track of everyone. However it is a little too far from Georgetown for serious sightseeing as the traffic is a bit of a mission. January 14, 2015
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