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Rated 4.3 out of 5 by 124 reviewers.
Rated 4.0 out of 5.0 by Cooling and friendly staff Happy with the stay and friendly staff. Moreover it is cool and comfortable. I booked the family suite and my children love it. They love the game provided and also the cozy room provided. Besides staff are really very concern and ask us on our stay frequently. November 20, 2014
Rated 4.0 out of 5.0 by 酒店环境很好。 酒店房间的落脚玻璃窗可否不让外界直视?酒店地点不错,可以让顾客完全享受和放松。步行到外也很方便。酒店房间舒适,金额、、可以让顾客好好的睡一觉。的确是一间不错的酒店。 November 20, 2014
Rated 5.0 out of 5.0 by Staff I like your staff - Friendly and efficient .. I like your room - clean and well "equip" I like your buffet breakfast - nice with many choices The rate is very reasonable for all the above services.. November 20, 2014
Rated 5.0 out of 5.0 by Food and Car Park The food serve is really tasteless. from the buffet breakfast and the dinner that we had, it was really frustrating. This should not be how Holiday Inn entertained their guest. I have been staying in Holiday Inn Penang more than 5 times. The last time I were in Holiday Inn Penang was in 2008 or 2010, the food are more delicious. Now even hawker stall outside the hotel tasted better. The reason that I seldom stay in Holiday Inn Penang is because the limited car park. If i am on business trip where I need to attend meeting out of the hotel, it will be a problem as when I get back to the hotel it will be a nightmare to get parking. Hope something can be done about this. Another thing is that the flooring in my room was old and faded. It somehow spoilt our holiday mood. November 19, 2014
Rated 3.0 out of 5.0 by Very Dirty and Dusty Room I have book a Beach wing Kids suite room. Room 509 . I bring my two kids 4 and 2 years old. Both of my kids has allergic rhinitis. They couldn't sleep well and has been sneezing throughout the stay.I lift up the mattress and found out that underneath the mattress is full of dust, and rubbish. It seem like it never been cleaned up before. Beside underneath the long table you can see the dust is in" 1 inch thick" The staff in charge of kids playroom is not friendly. She was shouted at my boy when he pour out the toys from the basket and ordered my boys to put back and only can play with 1 single toys each time. The dinner buffet is loudsy! November 19, 2014
Rated 5.0 out of 5.0 by Nice Hotel It was my third time to visit Penang and I choose to stay in this hotel twice. The second time I stayed in other 4 stars hotel and it was smelly. Staying in a comfortable hotel is important and it can affect your whole trip. The Chef in this Holiday Inn Resort was so nice. He walked around and talked to my family every morning. He also seek your comments to the food . The first staying I could see the Manager around but not this time in my six days staying. Although was that, every staff was kind and care of you. Very Good. November 13, 2014
Rated 3.0 out of 5.0 by good service overall is good service. just as a member, i dont receive newspaper that had been promised of November 12, 2014
Rated 4.0 out of 5.0 by hms overall good, but food and meal prices should be discounted, there is no open pufet for lunch or dinner? November 11, 2014
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