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Rated 4.3 out of 5 by 284 reviewers.
Rated 5.0 out of 5.0 by Pool The hotel was great, and great location. My only complaint, is that the area around the pool eg tiles are worn or broken, this takes the appeal of the hotel away July 4, 2015
Rated 4.0 out of 5.0 by Holiday Experience 1st time we have stayed at the Holiday Inn Ferringhi. Nothing was an issue when it came to seeking assistance from staff. We had to change rooms & in 20 minutes we were in our new room. Minor problem with TV & within 15 minutes the fix it man was there. In all our travels this was a first that we actually meet the GM of the hotel. Every morning he would approach our breakfast table asking if all was ok with service & if there were any thing that he could assist with. This man leads by example. The staff told me that there GM was prepared to clean tables when required, carry a guests bag & listen to any complaint they may have. The staff all had total respect for there GM. Each morning the breakfast chefs would also communicate with the guests asking if they were satisfied with the food & service. We never had a complaint but did ask for mushrooms to go on the menu & next day they were there in the bane-maree. Our lady in charge "Suzie" was just the most pleasant person that wanted to do everything for you. She was such a delightful woman. The cocktail party the hotel put on for selected guests was second to none although the reds were to warm & needed cooling but still a great evening was had by all. Couldn't speak to highly of the staff & GM. Would thoroughly recommend this hotel. Eddy E June 28, 2015
Rated 2.0 out of 5.0 by 服务需要补课,对高级会员的重视不足 硬件设施偏老,人员服务需要补课,对会员的重视程度不足。硬件设施偏老,人员服务需要补课,对会员的重视程度不足。 硬件设施偏老,人员服务需要补课,对会员的重视程度不足。硬件设施偏老,人员服务需要补课,对会员的重视程度不足。 June 27, 2015
Rated 4.0 out of 5.0 by Everything is good! Everything is good except the buffet breakfast. Good service from staff! June 25, 2015
Rated 5.0 out of 5.0 by Great facilities for family vacation It was our first time stay in this hotel; using the government special rate. In total, Front desk and cafe staffs were very helpful and friendly. Kids were able to enjoy their stay; pool, ping pong, and the beach. However, slightly tired to arrive by driving from Georgetown. Quite far from the big city, in order to find dines during lunch and dinner. Looking forward to stay again in this hotel as well as other H-Inn chains. Thank you. June 24, 2015
Rated 5.0 out of 5.0 by Awesome stay We have always stayed at Holiday Inn Penang on our visits to Penang. This time, Ms Sheila of guest relations, has assisted me to surprise my fiance for his birthday, by decorating the cabana, with a birthday cake as well. My fiance was very happy and truly surprised. Though having dinner at the cabana proved to be a hot issue for my fiance (who is not used to our humid Malaysia weather), it was a nice dinner and the dinner we ordered was yummy. June 24, 2015
Rated 5.0 out of 5.0 by Great Stay Overall of stay was excellent! Staff are professional and room is comfortable & worth to stay! In addition, I suggest that If the hotel can provide more variety foods for breakfast buffet will be nicer! June 23, 2015
Rated 3.0 out of 5.0 by Great Staff, Old Hotel Staff were attentive and friendly Hotel needs a major renovation. Pool needs to be cleaned more often June 22, 2015
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