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Rated 4.3 out of 5 by 90 reviewers.
Rated 5.0 out of 5.0 by short break to avoid jet lag A lovely easy break after a busy Turkey holiday, so easy and relaxing,staff very helpful and friendly,great room with sea-mountain view.and balcony. Rooms private and quiet, and hotel close to local shops. September 14, 2014
Rated 3.0 out of 5.0 nice hotel but not for Westerners I stayed in your hotel two days this month and I was very excited to spend a nice week end at the sea side. I could find there all the quality and the details which make me appreciating staying in IHG hotels. The staff was nice and smily, the room was perfect and the price was ok. Unfortunatly, I cannot accept to go in a intenationnal hotel and not to find any pork sausages or ham at the breakfast. Malaysia is not Saudi Arabia and I respect any religion or choice of life but when I go to Holliday Inn hotel it is to find internationnal atmosphere and not religious laws (in the respect of the law of the country of course). It was the same disapointment at the bar at night. I was dreaming to drink a glass in a nice atmosphere but the choice of alcool was poor and without interest. The bar tender only know the words "sold out"... So as a westerner, as a man who loves to enjoy peace night with friends around a bottle of nice Russian vodka and loves eggs and bacon for Breakfast my stay was full of frustration. May be it would be nice if in the future the management of the hotel focus also on other guests than only on the ones from Middle East. September 11, 2014
Rated 5.0 out of 5.0 by Friendly Staff. We always like coming back to Holiday Inn, Penang. Management and staff are friendly and welcoming. The young lady cooking eggs for breakfast was outstanding, as was the young man who cared for our room. Variety of fresh fruits for breakfast could have been better. The bridge connecting both parts of hotel over the road should be properly connected into the resort building to facilitate elderly and handicapped guests. September 7, 2014
Rated 5.0 out of 5.0 by Home away home Hotel is located conveniently to a nice beachside. You may also choose to relax by the poolside with bar and restaurant just next to you. The reception staff are friendly and helpful, especially the lady at the tower whose thoughtfulness has made our stay a memorable one. Thanks again to such a wonderful person and will definitely visit again. September 4, 2014
Rated 2.0 out of 5.0 還有改進的空間 入住手續很棒,到了客房,還接收到兩通問好的電話,感覺溫馨。房間氛圍很好,孩子也喜歡。 游泳池 - 好像什麼人都可以接近游泳池,不只房客。看見許多沒穿泳衣,只穿普通T-shirt 的孩子就此跳進水池,很不衛生。 一切非常美好,直到第二天,早晨10:30am, 因為入住時,櫃檯給了4人份的免費水果飲品固本,就帶著孩子到餐廳的水吧換飲料,不幸的是水吧的工作人員視而不見,水吧連接餐廳,估計有20來位服務員在工作,就沒有一個接近水吧。我回到接待處,告訴了我的用意,接待令我們坐在咖啡吧等候,但10分鐘過去了,飲料還是沒人遞上,我有點不銳,帶著孩子離去。 如果固本是不能換飲品的,就告訴一聲,其實不難。如果沒有準備免費飲品,也可以告訴一聲,讓我可以決定等下去還是離去。就不要讓人等。 September 4, 2014
Rated 5.0 out of 5.0 by Friendly staff The staff were always friendly and helpful and made our stay a delight. August 30, 2014
Rated 5.0 out of 5.0 by Great Service crew I am satisfied with Jaya whose helped to decorate my room as i have requested for birthday arrangement during reservation and they did more than i expected, love their hard work on this. Room is big, bathroom too. location is good with only access thru batu feringghi area. The only cons was the air cond not functioning well and i only stayed for 1 nite so did not inform service crec for this problem. August 28, 2014
Rated 5.0 out of 5.0 by Return Visit We have stayed at the Holiday Inn many times and at all times have felt like we are part of a big family when it comes to the staff we have got to know over the years, our only criticism would be the pillows which we find to soft apart from that we have found that nothing is to much trouble for the staff, and almost with out fail you get a Good Morning or Good Afternoon etc. from all the staff. We would recommend this Hotel to anybody. August 23, 2014
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