Rated 4.3 out of 5 by 200
Rated 5.0 out of 5.0 by Teacher with family Good place for families
The breakfast was good. The pool was as to be expected. The room we had (family) was great. The staff was quick to respond to any issues. Location is good.
March 3, 2015
Rated 4.0 out of 5.0 by FinJack Great Hotel, Shame about the billing experience
Great stay. Only negative thoughts from being charged in Sterling instead of Malaysian Ringgits, without being asked which currency I wanted to pay in, although was given bill in RM. I should have checked of course, but was presented with credit card machine in MR but didn't notice the tick in box for payment in sterling. This has meant a loss to me between the hotel's exchange rate and the Foreign exchange rate at the time. No huge amount but is a principle.
This only slightly reflects on my overall enjoyment of the hotel and facilities.
March 2, 2015
Rated 5.0 out of 5.0 by Richard1311 很舒服的酒店
February 26, 2015
Rated 5.0 out of 5.0 by Dani11 Issue
Overall stay was excellent
Bill was paid by credit card however blocked amount during booking was not released yet. kindly advise your accounting colleague to release the blocked amount
February 25, 2015
Rated 5.0 out of 5.0 by LinnieM Another Great Stay
We have stayed at this hotel many times and hope to stay again and again.
There have been a couple of minor problems over the years, particularly the standard of the pool area but this has now been rectified and the new umbrellas and sunbeds are great except guests are permitted to take the mattresses off the beds around the pool and take them away from the pool area - bad idea.
That is the only complaint I have, the Breakfast Room renovations are fantastic and as usual the staff are probably the best I have come across anywhere although quite a few of the older ones are gone now.
I love the fact that the hotel is right in the midst of all the action.
February 25, 2015
Rated 5.0 out of 5.0 by PJS6456 Another great stay at The Holiday Inn
We would like to thank Susie and the wonderful staff for another fantastic stay at the Holiday Inn.
Thanks again for placing us all on the same floor as each other it was very much appreciated.
We were welcomed with smiles from the reception and luggage staff upon arrival and the smiles never stopped.
All six of us have nothing but praise for everyone who looked after us all during our stay, all done with a cheery smile and welcome. Our room cleaner Dilum was fantastic and did a great job looking after us with a smile it was great to always return to a clean room. The restaurant manager and all the girls and guys in the dining room and bar both inside and out, reception, luggage guys on the doors, the pool lads all your staff do a great job they were all fantastic. Even the guys around the hotel doing gardens and maintenance always had a cheery smile and all staff deserve a pat on the back.
Missing you all already, wonderful food, wonderful people, looking forward to staying with you all again next time we are in Penang.
February 20, 2015
Rated 4.0 out of 5.0 by JimmyTheJock Excellent location and an enjoyable stay
Although I have been to Malaysia a number of times before this was my first visit to Penang and I'm glad I chose the Holiday Inn Resort.
I selected a room in the Tower Block which is across the main road from the original building that still contains the restaurant, bar and swimming pool, as well as offering access to the beach.
It was a good choice since being on a higher floor I was fairly well insulated from the late night noise emanating from the night market and local restaurants. There is a covered walkway connecting the two buildings so its a simple matter to get over for breakfast or whatever.
A substantial buffet is available at breakfast time with chefs on hand to prepare eggs to order. I was content with the selection available and each day of my stay left the table feeling well satisfied.
For dinner I ate out at some of the adjacent local restaurants which clearly varied in both price and ambience but which in each case delivered good food at an affordable price.
There are bus stops immediately outside for both the hop-on hop-off service and the scheduled services that can take you into Georgetown or all the way to the airport for a fraction of the cost of a cab.
Although I was travelling alone and enjoyed myself here I suspect this H.I. is probably better suited to families with children looking for a fun place to stay, and I'm sure it would be.
Were I to return to Penang then I would have no hesitation is staying here again.
February 18, 2015
Rated 5.0 out of 5.0 by Martinb15 Great Hotel
Holiday Inn have a great Hotel here. It has been here for ages and knows just what its guests want. The staff are excellent and a credit to the Hotel. It's a good choice for business or pleasure.
February 14, 2015