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Rated 4.3 out of 5 by 182 reviewers.
Rated 5.0 out of 5.0 by Outstanding Staff overall. Definately good value for money with the friendliness of the staff as the outstanding feature of the experience. We have returned to this hotel 4 times in the last 8 years in a family group. We have had a wonderful experience each time. January 22, 2015
Rated 3.0 out of 5.0 by Room is clean but Water is not clean.. When I arrived at room. Room was clean and view was good. But water was not clean that's brown and yellow color.. January 14, 2015
Rated 4.0 out of 5.0 by Confortable and clean room Love that I got the upgraded room although it wasn't really to my liking as I did not get the king size bed that I wanted. I checked in at 1230am and it was great that the receptionist really explained a lot for me. We were happy with the room really and it would have been a 10/10 if I had gotten the king bed! January 14, 2015
Rated 4.0 out of 5.0 by good for family get together Holiday Inn is a good choice for families. Reasonably priced, beach side, and compact to keep track of everyone. However it is a little too far from Georgetown for serious sightseeing as the traffic is a bit of a mission. January 14, 2015
Rated 5.0 out of 5.0 by Repeat of fine performance My stay at Holiday Inn Penang in Jan 2015 is as fabulous as my last visit in Oct 2014. As my previous room had a great view and the room very comfortable, I requested for same room for this stay and Holiday Inn graciously fulfilled my wishes! The service staff is very friendly at reception and welcomed me very warmly. Sheila called me minutes after I checked into my room, to welcome me as she was not present at the reception earlier. I had fruit basket waiting for me with ample complimentary mineral water. The amenities were enough and the room clean. We loved the idea of the beach and swimming pool next to each other. We walked along the beach, enjoyed our welcome drink and relaxed on the deck chairs facing the beach. Awesome. Though the price per room is a bit steep, we still liked the ambiance and being in familiar place. Penang is my fiance's birthplace and we will definitely comes by and Holiday Inn Penang will be the only accommodation choice. January 14, 2015
Rated 4.0 out of 5.0 by Schönes Zimmer und guter Service Wir verbrachten einen wunderbaren Urlaub in diesem Hotel. Immerhin verbrachten wir dort 13 Nächte. Ich würde es weiter empfehlen. Vor allem ein Zimmer im Tower mit Balkon in den höheren Etagen, denn die Fenster sind ansonsten nicht zu öffnen. Der Blick ist einzigartig, ein Ausklingenlassen auf dem Balkon ganz hervorragend, Wäsche trocknet schnell und gut und man ist dem Meer und dem Himmel so nah. Wir waren in der Hauptreisezeit da (Weihnachten und Neujahr) und es herrschte am Strand ein reges Treiben. Auch die vielen Sportangebote direkt vor dem Hotel waren uns manchmal zu viel. Wir zogen uns dann an den Monkey Beach zurück. Das Personal ist sehr nett und freundlich und sehr bemüht, alle Wünsche zu erfüllen. January 9, 2015
Rated 5.0 out of 5.0 by Beyond expectations Perfect location, very helpful working staff, clean room and comfortable bed. January 8, 2015
Rated 5.0 out of 5.0 by great hotel, great location and great staff this was our 39th visit to Penang and we have stayed some 30 times at the Holiday Inn over the last 33 years. we really do love this hotel and everytime we stay there, improvements have been made. The location is excellent with everything at the front door or in close proximity. The service is excellent and the staff are ever so friendly and helpful. It is like going back to a family each time. We prefer to stay in the tower wing as the rooms are really big and comfortable- like a home away from home. It is also quiet there too. The dining room has been remodelled, there are all new chairs and cushions and umbrellas around the pool area. The new gymnasium is fantastic, with glass walls facing the hillside. Very pleasant indeed. A new family room was almost completed before we left on JAn 4th. This will be a place for guests to relax and play pool, etc. I was told there will also be a deli to make purchases of items like drinks, milk, shampoos etc What a great idea. We have never had a problem with our stays at the Holiday Inn. If someone asked me to think of one thing to complain about, I would say more staff could be on duty at the beach side lobby during busy times. Sometimes there is long queue and onl;y two staff, but overall a great experience. January 8, 2015
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