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Rated 4.3 out of 5 by 103 reviewers.
Rated 5.0 out of 5.0 by Good service Staff were excellent. Breakfast options were extensive but some of the western food was not all that fresh - very minor observation! October 15, 2014
Rated 5.0 out of 5.0 by beautiful room beautiful room, and the standard of cleanlilness was very good. The view from my balcony was lovely .. a good place to sit and have a cup of tea! October 13, 2014
Rated 5.0 out of 5.0 by Perfect Getaway Having been no stranger as to staying in Holiday Inn Penang Resort, once again, I am overwhelmed with the courteous friendly service rendered by the front reception upon check in. My compliments to Ms Sheila for her friendliness and follow up to our stay. Again, we were given late check in and complimentary welcome drink. Our room were upgraded from standard (I was told) to a sea facing view though at the tower block. We stayed at Room 1526. After we settled into our room, what a pleasant surprise to receive complimentary fruit basket. We enjoyed our stay as this is a holiday for me and my fiance. He loves the area and the ambiance the hotel provides and though I have been to this hotel before, this is his first visit. We will definitely come back to this hotel on our next holiday. Only thing though is that we do not really know how to operate the air con. It was sometimes too cold or too hot. But the view from our room is spectacular. On one of our morning breakfast, we noticed that all the staff has come out to assist in catering to the large breakfast crowd, even Sheila from the reception! Team work is definitely evident in this hotel and I applaud the management's culture to instill such value to the staff. Thank you, Holiday Inn Resort Penang, for making our stay so wonderful. October 11, 2014
Rated 5.0 out of 5.0 by Relax at Penang Very good hotel. staff are good. nice view. Good to relax October 6, 2014
Rated 5.0 out of 5.0 by Comfortable room Great location, comfortable room and good facilities. Would definitely consider utilising Holiday Inn Resort again. Friendly and efficient staff. October 5, 2014
Rated 4.0 out of 5.0 by Surprise birthday balloons and cake. Kids love it! Staffs were extremely attentive as we were surprised with the surprise balloons n cake arrangement for my son. And a simple call to make sure our rooms are fine after we were checked in. Definitely a memorable n pleasant stay for us. September 25, 2014
Rated 2.0 out of 5.0 by Damp and cold room The guest room was damp and cold because of condensation. I could see water droplets on wall if I set the fan to medium and temperature of 24. Even at that we were freezing at night as the quilt was not fit for purpose. Breakfast was pretty basic and not value for money. Happy hours is not happy hours as choice of drinks is so limited and also still expensive. Location wise is pretty good. September 23, 2014
Rated 5.0 out of 5.0 by Lovely white furnishings in clean and cosy room I am very particular of the beddings and cleanliness of room of any hotel especially the toilet/ bath. Holiday Inn Resort Penang fulfilled this and what impressed me most was the white furnitures in the room that were very well maintained. I also liked the concept on switching on the "Make Up Room" instead of hanging the card outside the door. It was indeed value for money and will look out for more deals from Continental Group. Keep the deals coming! September 23, 2014
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