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Rated 4.3 out of 5 by 98 reviewers.
Rated 4.0 out of 5.0 by Surprise birthday balloons and cake. Kids love it! Staffs were extremely attentive as we were surprised with the surprise balloons n cake arrangement for my son. And a simple call to make sure our rooms are fine after we were checked in. Definitely a memorable n pleasant stay for us. September 25, 2014
Rated 2.0 out of 5.0 by Damp and cold room The guest room was damp and cold because of condensation. I could see water droplets on wall if I set the fan to medium and temperature of 24. Even at that we were freezing at night as the quilt was not fit for purpose. Breakfast was pretty basic and not value for money. Happy hours is not happy hours as choice of drinks is so limited and also still expensive. Location wise is pretty good. September 23, 2014
Rated 5.0 out of 5.0 by Lovely white furnishings in clean and cosy room I am very particular of the beddings and cleanliness of room of any hotel especially the toilet/ bath. Holiday Inn Resort Penang fulfilled this and what impressed me most was the white furnitures in the room that were very well maintained. I also liked the concept on switching on the "Make Up Room" instead of hanging the card outside the door. It was indeed value for money and will look out for more deals from Continental Group. Keep the deals coming! September 23, 2014
Rated 4.0 out of 5.0 by grat staff i thank all the staff for being wonderful and kind. they know how to sell hapiness. September 22, 2014
Rated 5.0 out of 5.0 by Warm welcome and stay We love arriving at the Holiday Inn Resort in Penang as we know our holiday will be made all the better by the great staff. Every time we have spent our holiday here we are welcomed back like family. I recommend the Holiday Inn Penang to all my friends and family. There is so much to do in the area and the staff help us with local information and ideas for sites to see. The rooms are always very clean and comfortable and our stay is so relaxing. Breakfast is outstanding - so many different items to try from the buffet. The toughest thing is making a choice of what to have today. September 21, 2014
Rated 4.0 out of 5.0 by Great Service The staff of Holiday Inn Batu Ferringhi are very knowledgeable and helpful, they should be commended on the level of service provided! September 18, 2014
Rated 4.0 out of 5.0 by Comfortable and great service Recommended hotel with friendly environmental, comfortable stay, value for money and cleanliness. September 16, 2014
Rated 5.0 out of 5.0 by Great staff, quiet and relaxing As retirees on a nostalgic trip to Penang (my wife and I used to live in Penang), the Holiday Inn Resort provided the perfect base for our forays to our old haunts and to revisit the sights. The Holiday Inn was clean and relaxing, the breakfasts were terrific and the various members of staff were exceptionally good. We drove ourselves around in a rental car so we had no need of the hotel shuttle but the service to get to George Town seemed a bit light on (it left about ten o'clock in the morning and did not return until about 6:30 in the evening. Otherwise the whole stay was great. September 16, 2014
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