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Rated 4.3 out of 5 by 92 reviewers.
Rated 5.0 out of 5.0 by Great Comfortable Clean Room and Wonderful Facility / Services The room is spacious and the 2 kids had lots of fun in room. Excellent Free Wi-Fi Speed. Nice ambiance and clean comfortable room. Beautiful hotel lobby, kids had great fun at the lobby too. July 1, 2014
Rated 5.0 out of 5.0 by Awesome Experience Felt really pampered, great place, great location, facilities. It had everything one would desire June 30, 2014
Rated 4.0 out of 5.0 by Great Hotel According to my experience, this is a great hotel. However, there should be some improvement over at the swimming pool. The water in the pool is quite dirty. I can't even see anything when I'm in the water with my swimming goggles. June 30, 2014
Rated 5.0 out of 5.0 by A lovely holiday in Penang My IHG Rewards card was recognised and we were upgraded to a balcony sea view room. Lovely spacious room, very well presented. House keeping staff were excellent. Dining room staff were very friendly and helpful. The buffet breakfast each morning was a delight. Good range of local and western dishes, all beautifully cooked, as well as a selection of local fruits. The dinner a la carte menu was equally varied. Generally the food was superb. Will we come back again? Oh yes! Travel tip. Buy the local 7 day bus travel pass. Not at all expensive, buses are frequent, and air con and you can do a full sight seeing tour of the island. June 21, 2014
Rated 4.0 out of 5.0 舒適 房間清潔,床铺舒适。位置近海灘及夜市,很方便。 基本服務設施齊全,員工有禮。 以休閒目標留宿已經很好。晚上有點嘈雜,如果房間隔聲做好會更好。 June 20, 2014
Rated 5.0 out of 5.0 by Fantastic stay Really enjoyed our stay at this hotel. Breakfast was better than I have ever experienced, the staff were always friendly and helpful. June 18, 2014
Rated 4.0 out of 5.0 by Activities My family like the room very much. However, since this a family resort I would suggest that the hotel should have more activities for kids of all ages in the hotel... i.e. a good games room, a better swimming pool with slides or other activities for kids..... June 17, 2014
Rated 5.0 out of 5.0 by Great Location at Batu Ferringhi Great Location at Batu Ferringhi. Walking distance to Night market June 11, 2014
Rated 3.0 out of 5.0 by Standard resort but poor swimming pool maintenance Resort was standard, was told my room has 2 queen size beds but it seems more like twin-size. They have 2 wings and I was not able to get the beach front wing. Everything is fine except: 1. The front desk lady cannot speak much English, was trying to ask her where to find local breakfast and she keep using Malay. Hardly understand her. 2. The swimming pool is terrible, even with goggles, you cannot see more than 15metre ahead! It is milky and full of sands below, really dirty feeling! Another concern I had was the road that lead up to Ferringhi, it is single lane per direction, on the day I reached, it took me 2.5hrs by bus from Penang Airport to Holiday Inn! The jam was really bad!! June 11, 2014
Rated 5.0 out of 5.0 by Had a great holiday Went there for a holiday with my wife, parents and two kids. Stayed at the beach wing. We were unaware that there were a beach wing and another tower wing which is across the road and facing the hills when we booked it. As my dad has difficulty walking, the hotel was kind enough to put us together at the beach wing at no extra cost. From reception to the concierge service, every service point was excellent. The buffet breakfast has a wide variety enough to satisfy the most demanding taste buds. Loads of great promotions as far as F&B goes. One thing I am very particular about is how fast hotel services are ( services, or bell boys when collecting your luggage), for this hotel its super fast. Clean, great views. I was serviced by Ganesh the duty manager and Jasmine, who was both great and provided top notch service. Well done. This is definitely my favorite hotel in Penang now. June 8, 2014
Rated 3.0 out of 5.0 by old resort hotel disappointing resort hotel - it is just a hotel to sleep as there are not much facilities to be called a "RESORT". For example, the simming pool is too small and boring for a resort hotel. The restaurant does not serve good foods nor the expected local foods.... so must go out most of the time for fine dining etc. June 6, 2014
Rated 4.0 out of 5.0 by Greats Service Great place to stay in for a conference stay! hotel staff is also efficient and friendly. June 6, 2014
Rated 5.0 out of 5.0 by Pleasent stay as always this is my first option in batu ferringhe June 6, 2014
Rated 5.0 out of 5.0 Relaxing experience Nice central location to Batu Ferringhi night markets. Friendly courtious staff. June 5, 2014
Rated 5.0 out of 5.0 by Exceed expectation We had a great holiday @Holiday Inn Resort Penang with it strategic location and staff. Thank you. The only improvement needed is during peak period of check-in where the management need to have extra staff managing the counter. June 2, 2014
Rated 5.0 out of 5.0 by Good Penang Holiday Great hotel, friendly, great pool, and drinks, good food, and shuttle into town. May 31, 2014
Rated 3.0 out of 5.0 by Laid back experience Staff had a laid back relaxed approach which help us to ease into our holiday mode. They were friendly, helpful and somewhat flexible on our requests. The room is generally comfortable but can do with a little more detailing and upkeep. Our toilet seat was slightly chipped and the ceiling in the entrance foyer to our little suite was in bad condition. Overall experience was more than satisfactory when compared to other hotels we have experienced in Malaysia. May 31, 2014
Rated 4.0 out of 5.0 by Wonderful Weekend Getaway My children and I had a great stay recently at the Holiday Inn Penang last weekend. As I am a IHG member, it was such a pleasant surprise to be offered late check out at 2pm and the 3 of us had complimentary welcome drink. We also had free wifi in our room. Our room is spacious, clean and comfortable. There is ample things to watch on the telly and the atmosphere outside near the hotel on a Saturday night is great. We visited the night market which is walking distance. The restaurant where we had dinner (to celebrate Mother's Day) was very nice and food is delicious. The serving staff is very friendly and courteous. On our first night, we were happy that housekeeping offered us more towels, than the normal 2 that we had in our bathroom. However, on the second day, after housekeeping has cleaned our room and taken the soiled towels, it was not replenished until we have to call housekeeping twice later that evening to ask for it. The swimming pool area was great and easy access to the sea. It's a wonderful surreal holiday, just relax and enjoy the sea, water, the room. Thank you, Holiday Inn Penang. Will definitely come again in October this year. May 19, 2014
Rated 5.0 out of 5.0 by Great service Overall everything is great. We will visit again & I'm happy to recommend this hotel to everyone. Great place to relax. May 11, 2014
Rated 4.0 out of 5.0 by The cleaner who was assigned to clean our room (Sopiah) did a wonderful job, except that she doesn't mop the floor but overall she's very good. Sorry to tell this, the bed is not comfortable, it really hurts our backs, pillows are too soft, needs to add fiber fills and the flush of the toilet needs to be fix (sometimes it flushes and sometimes it doesn't work). May 8, 2014
Rated 5.0 out of 5.0 by Wonderful resort in a fantastic location It's been 18 years since I last stayed in the Holiday Inn Penang, and as my last stay there was so enjoyable I have always wanted to return. I wasn't disappointed, as everything that I loved about the hotel on my last stay was still there. The room was very light and welcoming (although the bathroom was a little on the small side), the staff were fantastic, the entire hotel and grounds are beautifully maintained, and the location superb. The only real let down was the limited choice of items at the breakfast buffet, and the pastry items were of very poor quality. Special thanks must go to Lisa in the Terrace Café, and Maria the Customer Service Manager, both of whom took time out each morning to talk to us to see if there was anything that we needed, and make sure we were enjoying our stay, and to also offer assistance in regard to doing some sightseeing and where to find certain places and items. Myself and my wife cannot wait to return for a longer stay. May 6, 2014
Rated 4.0 out of 5.0 by Had a great holiday I booked and stayed at Kids suite room last week. The room is not so big but good enough for my family. My kids like the bathroom so much and the bed is very comfortable. Value for money and good environment. The only thing we did not like much is breakfast. Limited items to choose from the roti prata, dim sum and some items are tasteless. This was our second time staying at holiday inn resorts. Will come back for more.. May 6, 2014
Rated 5.0 out of 5.0 by Great value and good service Nicely located in B. Ferringhi. Right at the night market. Direct access to the beach. Room is spacious. Although hotel is a bit old, cleanliness is maintained. Staff is good and helpful. Breakfast is okay. It will be nicer if there is safety net set right outside the beach. May 6, 2014
Rated 4.0 out of 5.0 by Excellent Value and Location This is our 4th visit to Penang but our first visit to Holiday Inn. We chose this due to location and cost. On check in we were pleasantly surprised to be upgraded to ocean view with balcony. Breakfast is served in a tranquil location with a view of the gardens and the beach. The pool is a little tired but good enough to have a swim and relax on the side. The gardens are lovely with plenty of chairs to lie on in the shade on the edge of the beach. The location is superb, having the night markets across the road and stretching more than a kilometre up the road. Also whilst walking through the markets you have many restaurants to choose from. The other good thing is the local bus going to George Town stops right across the road and runs every 5-10 mins. Most of the staff were exceptional with Rosiah, Liza and Maria making our stay warm and welcome. We were a little shocked when asking the reception to make a local call for us to confirm an appointment they informed us that we would have to pay for the call which we have never done before. I would recommend this hotel and will stay there again next year on our return. May 5, 2014
Rated 5.0 out of 5.0 by Hotel with Great Experience It is always a great pleasure to be greeted by warm smiles the moment you step out of the vehicle and then assisted with an effiicient and courteous check-in. Room was comfortable except that it was not very clean. Found a lizard running on the floor in the evening but managed to get it out to the lobby. Every staff in the hotel seem to have the signature warm smile and it just makes the stay absolutely pleasant. Thank you for the wonderful stay. May 4, 2014
Rated 5.0 out of 5.0 Amazing IHG I like IHG . They make my trip so amazing. That hotel was a gr8 view with nice pool and its bar. The staff was super-friendly. Location was good Thanks IHG April 28, 2014
Rated 4.0 out of 5.0 by Perfect for Family Break The hotel is perfect for a family break and their family suites are the best I have seen anywhere in the world. They should however take note that family suites need more amenities on a daily basis due to the number of people per room. The daily cleaning can also be improved and maintenance was a problem during our stay although management intervened and apologized for the oversight. April 27, 2014
Rated 5.0 out of 5.0 by 3rd time at the Holiday Inn This is my third year spending Easter at the Holiday Inn Penang and once again it was a terrific experience. The location can't be beat and the staff are friendly and helpful. The highlight of our trip was the incredible service we received from Maria and Fiqa in the cafe. They greeted us each morning and went out of their way to make sure we had everything we needed. I suspect I will probably be able to write a review about my 4th trip to the Holiday Inn Penang in the near future. April 22, 2014
Rated 5.0 out of 5.0 by Excellent location and a pleasure to stay at the resort We arrived at the hotel, with hill view rooms, only to be upgraded to sea view rooms. It was an excellent start to our stay at the resort. We also received welcome drinks complimentary of the hotel, with late check out. the rooms had ample space, with every amenity needed. We were recommended by family members to stay here, and did not regret it for a moment. the great thing about the Holiday inn in Penang is that the bus stop is right outside the resort, as well as the night market, beach sports and activities. The facilities at the resort are great. We would definitely return to the resort! April 14, 2014
Rated 5.0 out of 5.0 by First visit to Penang We really enjoyed our stay at the Holiday Inn Resort Penang and regretted not allocating more time to this part of our Malaysian Holiday. The only concern with our room was a poor flushing toilet. Every other aspect was excellent and the staff attended to our every need. The convenience of night markets starting directly outside the hotel and a good variety of eateries within easy walking distance are features of the hotel's location. One suggestion is to place an ATM within the resort grounds rather than having to walk to the ATM at the service station 1 km away. Most market stall holders only deal n cash. April 9, 2014
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