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Rated 4.4 out of 5 by 463 reviewers.
Rated 5.0 out of 5.0 by Great hospitality This is my first time staying in a Holiday Inn in my home country Malaysia. I've always been extremely satisfied with Holiday Inn stays so far. I've stayed in Holiday Inn Chandler, Arizona, Holiday Inn Express Hillsboro, Oregon and Holiday Inn Express Airport South, San Francisco. Really positive experience with all of them. Back to Holiday inn, Penang. We were given warm greetings by the front desk staff, Anis. We were allowed to check in early at 1.00pm, we were given free upgrade to seaview room, we were given the high floor room as we requested and we were given with a baby crib as we requested. Our 17 month old baby had a good night sleep in her own space. The hotel also does not have unnecessary process such as other beach resort in Penang which will require you to record the hotel pool towel info. It shows the trust that they have on their customers. As IHG members we were also surprised with free pineapple tarts in conjunction with the upcoming Chinese New Year celebration. February 3, 2016
Rated 5.0 out of 5.0 by Great hospitality This is my first time staying in a Holiday Inn in my home country Malaysia. I've always been extremely satisfied with Holiday Inn stays so far. I've stayed in Holiday Inn Chandler, Arizona, Holiday Inn Express Hillsboro, Oregon and Holiday Inn Express Airport South, San Francisco. Really positive experience with all of them. Back to Holiday inn, Penang. We were given warm greetings by the front desk staff, Anis. We were allowed to check in early at 1.00pm, we were given free upgrade to seaview room, we were given the high floor room as we requested and we were given with a baby crib as we requested. Our 17 month old baby had a good night sleep in her own space. The hotel also does not have unnecessary process such as other beach resort in Penang which will require you to record the hotel pool towel info. It shows the trust that they have on their customers. As IHG members we were also surprised with free pineapple tarts in conjunction with the upcoming Chinese New Year celebration. February 3, 2016
Rated 4.0 out of 5.0 by A great stay. Made it hard to leave the room The room was impeccable - design, furnishing, space, interior placement. The hotel's services and staff friendliness/helpfulness were nothing short then perfect. However I could only rate 70% for cleanliness because of the toilet. The toilet bowl and sink has spots on them, perhaps a permanent spot and was thoroughly cleaned, but gave the impression that it was dirty thus made me doubt the overall cleanliness of the entire room/toilet. Therefore, the only downside of my stay was the spots. Maybe if it was a permanent spot eventhough the place was cleaned thoroughly, I would recommend that the hotel polish or paint over the spots as to not create doubts for future guests. February 2, 2016
Rated 5.0 out of 5.0 hotel with nice private beach We enjoy staying in the hotel holiday inn resort penang. The hotel is located near to the hustle, next to starbucks coffee, thai seafood, food court , and night market. We just take a walk. The room is big and clean, with big glass window overlooking to the hill view. The hotel has a private beach and the sand is nice and clean. Breakfast has many variety. Next time we will come back and stay in this hotel again. January 31, 2016
Rated 4.0 out of 5.0 by Good hotel by the Beach we stayed here for 3 nights and when we got our first room on the 9 th floor of the tower block - it was really damp and smelled awful, the damp was so bad that it triggered breathing problems for my wife. Fortunately the staff were very helpful and understanding and moved us to room on the 12th floor which was great. the new room was comfortable and the bed and bathroom were good too. The hotel was perfect for what we wanted and had free parking, the breakfast buffet had a good selection and i was happy with this. the beach and pool area are nice but we spend more of our time exploring downtown Penang as we preferred to spend beach time on Langkawi. If you want a nice hotel by the beach with a good pool and plenty of other activities, pool table , table tennis etc then this hotel covers all the options. There is plenty of places to eat and shop in the surrounding area. January 28, 2016
Rated 3.0 out of 5.0 by Good resort location but dated facilities 2nd stay at this resort. Location is good. Adjacent to night market January 28, 2016
Rated 4.0 out of 5.0 by Friendly staff Plus: Seaview room is spacious -ve: the furniture needs be up graded parking lot is limited. January 28, 2016
Rated 5.0 out of 5.0 by Excellent service. Keep it up. Will definitely be recommending to friends and family. January 28, 2016
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