Rated 4.7 out of 5 by 350
Rated 4.0 out of 5.0 Relaxing Getaway
Despite the issues we had at the hotel my family and I had a great time and we will definitely be back to visit again. The front desk staff is a little disorganized but they couldn't be any more helpful. They accommodated us the best they could and we greatly appreciate everything they did for us. Thank you so much to the amazing staff in the restaurant, because of you guys we did not eat anywhere else but inside the hotel and i will definitely recommend that hotel just because of you guys! If it wasn't for this amazing restaurant staff we probably wouldn't have stayed as long as we did. I don't want to put any ones name in my review but i still remember your names and faces =] The pool is beautiful, states that they have a heated pool and i am not sure if it was because of the weather but the water was very cold! The beach and sand was so relaxing. The room views are amazing, everything about this hotel met my standards and my family and i had the best vacation there.
December 15, 2014
Rated 5.0 out of 5.0 by lucybabe91 Amazing Staff and Service
Front desk receptionist was beyond the best. She greeted us upon entry even though working on a telephone reservation. She delivered the answers to the questions that we asked immediately. She went above and beyond to help us and make us feel welcomed and warm. I would recommend this hotel to anyone and will definitely return in the future. Rooms and views are just as amazing as the staff.
December 11, 2014
Rated 3.0 out of 5.0 by EBERRY The pool looked good...
The pool looked good, but we were there in November so it wasn't something we tried.
December 10, 2014
Rated 5.0 out of 5.0 by Rae Marie WOW!!!
I was expecting something so much less than what i got! It was relaxing..right on the beach...the outdoor pool entertained my son for hours ..the staff was friendly and went above and beyond when the internet would not work... Rip Tides Rocks! Thank you for a GREAT STAY!
December 5, 2014
Rated 5.0 out of 5.0 by BritBrat_504 Amazing!
First time staying in Pensacola and it was AMMMMMMAAAAAAZIIIIING!!! I love everything about this Hotel! The pool, the location, the food, the service. I would rate this a million stars if I could. Cant wait to visit again!!!!!!
December 3, 2014
Rated 5.0 out of 5.0 by Diamondog Outstanding
Wonderful and helpful staff!
Just outstanding! Especially Vanilla at the front desk! Hope to stay again!
December 2, 2014
Rated 1.0 out of 5.0 by Stacey_39 Be aware of Holiday Inn Pensacola beach
Very bad restaurant, moldy bagels, served cold coffee several times, personnel in restaurant eating from the buffet, toaster toast black. And no turkey on a Thanksgiving buffet, to many people eating and not enough meet.
Hair from previous guest in bathroom, used coffee cups to machine not replaced, only one small bottle of shampoo per room, empty snack bags and tissues on the floor is not cleaned.
Some noise from teenager having a party each night. Walls can not be very thick.
4G not working in this hotel, why it is important for Holiday Inn to give their guests a good line. But the only working Internet area was in the lobby. The Internet cable in the room did not work, even do I am a gold member.
I was assured that Internet would not be a problem at this resort, but it was.
December 2, 2014
Rated 5.0 out of 5.0 by Pin52 Nila at the front desk was awesome!!!!
The Pensacola Beach Hotel was an amazing experience. I can't wait to return!! Thank you for a very good time!!
December 1, 2014