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Rated 4.7 out of 5 by 298 reviewers.
Rated 5.0 out of 5.0 by Good Value for a Great Beach Trip The hotel was nice, the staff was very friendly, and the pool and the tiki bar were top notch. We stayed out by the beach and pool nearly every day. This hotel really does a great job entertaining kids - they had pirates come out and play games, had a mermaid come swim with the kids, and then on Saturday night, they set up a screen and played a movie out on the pool deck. There were hammocks out by the pool, 2 hot tubs, a children's pool for little ones, and complimentary rafts to float the lazy river. My family enjoyed our stay very much, and I would recommend this hotel to other families looking for a good value on a nice beach. October 16, 2014
Rated 5.0 out of 5.0 by Another Great Time This was our second stay at Holiday Inn Resort in Pensacola. We had a great time, again. It's a perfect place for family. Both times, we have visited in October, so we miss the summertime resort activities, but our kids still have a wonderful time. The staff is accommodating, friendly, and make us feel at home. We will definitely visit again! PS. We love John at the Tiki bar. He does an awesome job! October 15, 2014
Rated 5.0 out of 5.0 great stay Great view, friendly staff and very modern accomodations October 15, 2014
Rated 1.0 out of 5.0 by Nice hotel, poor service It is a new hotel and has a very nice pool with a lazy river which my kids really enjoyed. However, they have unexperienced staff too. I booked the weekends with two separate reservations since I had a free night to spend. When I checked in, the front desk staff noticed only one reservation and had some trouble to find my second reservation even after I told her that there should be another one. That really made me worry about that my second reservation was not done successfully. Anyways, they found my second reservation but they only gave me the form for the first reservation to sign until I asked what about the second one. She apparently forgot about my second night already. Then she gave me the second form for the second reservation and told me that she had keyed the cards for the same room for two days. However, when I went back to the hotel the second night the cards didn’t work! I had to go down to have they keyed again. The night before we left, I asked the front desk about the check out since I had to leave earlier. They told me they will slip in the receipt under the door at night and I can just leave the cards in the room. Again, there was no receipt and I had to check out at the front desk! Other issues included no cups for the bath room the first day, stained pillow sham, and terrible WIFI connection. We have iphones, ipad, windows phone, windows tablet. None of them received continuous WIFI connections. The WIFI dropped after working for at most 5 minutes every time and took several minutes to be reconnected. Last, as a platinum member, I was a little disappointed that I was given a sound side room and no upgrade available even though I knew there were gulf side rooms available. October 15, 2014
Rated 5.0 out of 5.0 Comfortable room, friendly staff, fun pool and activities Stayed with our small children and loved the pool and access to beach. lots of pretty scenery and fun things to do! October 15, 2014
Rated 5.0 out of 5.0 by Best Place on the Beach Great views out of either side of the hotel. Love the beach and the pool. Extremly helpful front desk staff. Will be back soon! October 14, 2014
Rated 5.0 out of 5.0 by Wonderful vacation This is the second time we have stayed at this resort. We are already planning to return next year. The staff is top notch. Making your stay wonderful, is their priority. The whole resort is fabulous! The bed is so comfortable I even ask housekeeping what kind of mattress we slept on. It slept so great that I wanted to get the same kind for home. I recommend the Holiday Inn Pensacola Beach Resort Gulf Front to everyone. If you are looking for a clean, comfortable, friendly, affordable place right on the beach, this is the place to stay! October 14, 2014
Rated 5.0 out of 5.0 by Great Business Meeting Location This was my companies second multi-day meeting to be held at this location. The meeting rooms on the second floor are clean, quiet, near bathrooms, etc. but the best part both times was the food we were served at lunchtime. It is always of the highest quality, delicious, constant tea refills, great service. This to me is the main reason I hope all our meetings can be held here! We were also able to get rooms at corporate rates so my husband and I stayed a night. Room was perfect. I have no complaints about anything at this hotel and will stay again and will of course recommend it to anyone wanting to stay on Pensacola Beach. October 13, 2014
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