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Rated 4.7 out of 5 by 315 reviewers.
Rated 5.0 out of 5.0 by Great resort hotel - but unlucky On arrival, we were told that the tiki bar by the pool caught fire the night before so everything was in a bit of a mess. The pool contained quite a lot of ash, the bar area looked a mess and draught beer in the indoor bar was not working because of the fire. We were impressed With the speed at which the clearing up operation was done but it did mean that the pool was not really usable for another day and all of the flammable burnt remains of the bar were cut away with chain saws, very early the next morning. In spite of us all feeling some sympathy for the hotel`s bad luck, some compensation to the guests might have been appropriate (e.g. a couple of drinks?). Apart from this, the hotel was excellent. The staff were so friendly and helpful that it made the stay very pleasant. The proximity of the hotel and pool to the beach was perfect. The pool must be perfect for young children and many adults enjoyed it as well. The room was excellent in terms of size and cleanliness With a Nice balcony looking out to sea. A perfect place for us to rest up for four days after nearly three weeks of travelling around and living out suitcases. I would have no hesitation in recommending this hotel to anyone and hope that we will have a chance to Return. October 26, 2014
Rated 4.0 out of 5.0 by clean room, NO TV evening or morning Very clean compared to other area hotels...nice pool and great access to the beach front via a boardwalk. No coffee available in afternoon or evening, no breakfast was provided, No TV in evening or morning due to apparent problems with the TV company. October 24, 2014
Rated 5.0 out of 5.0 by Great Gulf Front Hotel We only stayed one night while passing through. It is in an excellent location within walking distance of several bars and restaurants. The entire staff was very upbeat and friendly. We had a gulf front king room which was very comfortable and clean with a beautiful view. We decided on room service from Riptides in the hotel since we spent 11 hours on the road. Food was delivered quickly and it was excellent. The hotel was very busy. Our room was on the 9th floor right next to the elevator, yet all was quiet. We would absolutely stay here again. October 24, 2014
Rated 5.0 out of 5.0 by Ahhhhhhhhh!!!!!!!!!!!!!!!! What an awesome beach experience.......I HIGHLY recommend Holiday Inn Resort at Pensacola Beach. October 23, 2014
Rated 5.0 out of 5.0 by Great stay, exciting finale! My wife and I stayed there Oct. 15-18. We enjoyed every aspect of it. Your staff was friendly and engaged whenever we spoke to them. Even the Grest Tiki Bar Fire Friday evening didn't mar the experience! We watched it for several minutes from our seafront balcony room before the evacuation alarm began. As a long-time police officer I felt the evacuation went fairly well though some guests were badly frightened. I tried to calm those in my area by explaining they were in no danger. Mgmt may want to get input from the SO and various FDs on how to manage future emergency situations. None of that detracted from a wonderful visit and we look forward to another visit with y'all soon. October 22, 2014
Rated 5.0 out of 5.0 by Your staff was friendly. All Good Folks! Everyone was kind and considerate. The location is beautiful. October 22, 2014
Rated 2.0 out of 5.0 by price vs quality stayed 2 nights at the resort price. pool closed 1st day no tv in room next day. no apologies or refunds. October 22, 2014
Rated 5.0 out of 5.0 by Great Location Great hotel located on the beach. Very friendly staff and clean property. October 22, 2014
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