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Rated 4.7 out of 5 by 789 reviewers.
Rated 4.0 out of 5.0 by Good Stay I stayed here for business and really enjoyed it. The onsite food is average at best, but the proximity to good food couldnt be much better. The rooms are clean and the outdoor facilities was amazing. The hot tub, giant pool, tiki bar, and beach access couldnt be much better. February 1, 2016
Rated 5.0 out of 5.0 by Good room, great view Nice room, good service and a wonderful view of the gulf. Would recommend this hotel,but the breakfasts are overpriced. No way we could have eaten enough food at their breakfast buffet to justify the cost and we are not picky eaters. January 30, 2016
Rated 5.0 out of 5.0 by great view and staff Great, friendly, clean, beautiful! Have been here twice and look forward to returning! January 30, 2016
Rated 5.0 out of 5.0 by Love this hotel! Even with winter and cold winds, this hotel was warm & hospitable in all ways. The rooms are wonderful and we had a balcony to view the Gulf making us even more relaxed. The staff was attentive but not over-bearing in making sure we had everything we needed for our stay. I will be back! January 29, 2016
Rated 5.0 out of 5.0 by Awesome wxperience Front desk were friendly and hospitable. They made feel at home. January 27, 2016
Rated 5.0 out of 5.0 by Check in Check in did not go well until Nilla stepped in to assist. From then on everything was handled professionally and timely. Please acknowledge and award her excellent customer service. I will recommend your hotel because of her. Cleaning staff was also cordial and eager to please. Breakfast staff were also friendly and food was great. Thank you. January 25, 2016
Rated 5.0 out of 5.0 A great nights stay I always come out for the amazing rooms, the rooms are so clean and open. If you're staying a night you need to go beachside view and high floors. The pools and hot tubs are a great way to relax during your stay and the gym looks nice. The major reason I keep going back is because of the front desk service from Tracey, and Ricaya. They are the sweetest and make sure I'm taken care of and I love seeing their smiles! January 24, 2016
Rated 5.0 out of 5.0 by Birthday Stop My husband and I were traveling from Orlando to Houston and we made a quick birthday stop on Saturday night (1/16/16) in Pensacola Beach -- it was a bit late when we arrived but only took minutes for us to check in -- the front desk staff were very friendly and efficient and our room was very clean and very quiet -- two things which are very essential to all our hotel stays. In the morning, we took a quick walk on the beach and we truly enjoyed the location. Great hotel and great value January 21, 2016
  • 2016-02-04 T14:45:22.084-06:00
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(38 Questions : 95 Answers)

Questions and Answers About This Property

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Featured question
 
4 answers

Is there beach access from the hotel?

1 year, 1 month ago
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Answer: 
Yes, there is a designated walkway from the pool deck to the beach at this hotel.
1 year, 1 month ago
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IHGStaff
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Answer: 
Hotel is located on the beach.
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1 year ago
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Answer: 
YES!!! You walk right out of the hotel, go through the pool area, over a wooden bridge and right on to the beach.
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10 months ago
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yes
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7 months ago
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4 answers

Do you offer free breakfast?

1 year, 1 month ago
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IHGStaff
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Answer: 
This hotel does not offer complimentary breakfast. However, they do offer a variety of packages to book for your stay that include breakfast.
1 year, 1 month ago
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Answer: 
they do offer packages that include this as an option, but I would never recommend the restaurant to anyone, I have had nothing but bad service year after year, food not so great,
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1 year ago
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no
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7 months ago
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Answer: 
Thank you for your question. We do not offer the complimentary continental breakfast with your stay because the resort brand focuses on fresh cooked to order breakfast items. We also offer a breakfast buffet for quick access that includes a full array of breakfast items. You can order off the menu or eat the buffet option. We serve only the freshest products.

Ron Wilson, CHA
General Manager
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11 months ago
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Featured question
 
3 answers

Do all rooms come with a view?

1 year, 1 month ago
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Answer: 
This hotel provides rooms with a variety of views. These views rang from inland views to views of the Gulf of Mexico depending on the room type booked.
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1 year ago
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yes.some on the gulf ,some out towards the bay.both are great
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7 months ago
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Answer: 
NO
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1 year, 1 month ago
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Answer: 
This hotel does not offer an all-inclusive option.
1 year, 1 month ago
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Answer: 
No AYC or all inclusive.pay as you go.
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7 months ago
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Do you charge a resort fee?

1 year, 1 month ago
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This hotel does not charge a resort fee.
1 year, 1 month ago
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Answer: 
no resort fee.but you will see state,county,and santa rosa island taxes on your bill.
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