Rated 4.7 out of 5 by 480
Rated 4.0 out of 5.0 by igonzo Pensacola Beach Resort
Overall very good stay, good location, price per night a little high
April 29, 2015
Rated 4.0 out of 5.0 by Whisper0423 Mini Vacation
Loved the pool and easy access to the beach. The restaurant staff were always friendly and breakfast buffet was yummy. Bar area around pool was great. We could have ordered lunch and had it delivered to our lounge chairs by the pool but we had already made plans. Overall great service, most of the staff were very friendly and willing to answer any questions, including where was the best place to get a steak.
April 28, 2015
Rated 1.0 out of 5.0 by Otto in San Diego Do not leave anything of value in the room when you leave
I accidentally left an expensive mouthguard in a case laying on top of one of the beds. When I realized the next day that I had left it behind I called the hotel to get it back. I was given the runaround for eight days with various people promising to look for it. When I finally spoke to the person who was in charge of housekeeping she told me that the housekeeper who cleaned the room told her that she never saw it. The person in charge of housekeeping thought that the housekeeper probably threw it away.
I now have to pay for an expensive new mouthguard that should have been obvious to anyone who saw it that it was an important personal item and not trash.
Needless to say I am very disappointed.
April 27, 2015
Rated 5.0 out of 5.0 by Jamie Godsey Fantastic Stay
This place was awesome. The staff was so helpful. There was absolutely no wait. We were right across the street from the venue we were going to for the night, and they offered shuttle service.
Will definitely stay again.
April 23, 2015
Rated 5.0 out of 5.0 by CTBarnes Customer Service ⭐️⭐️⭐️⭐️⭐️
This is possibly the best hotel/resort I have ever had the pleasure or should I say priveledge of staying at. The staff is second to none.
April 23, 2015
Rated 5.0 out of 5.0 by Firecracker62 Awesome, Relaxing Visit!
We stayed 3 nights during the week and it was so relaxing and quiet! The staff was very attentive when needed. The bed and pillows were oh, so comfy! The room was super clean and up to date as was the entire resort. The pool, lazy river, and hot tubs were very relaxing and clean! We didn't take the short boardwalk to the beach (because we live less than an hour away so go to the beach often) but it was very handy. Our view of the ocean from the 11th floor was amazing. One of my favorite things was the changing colors of lights around the pool/lazy river area at night. Very romantic!
Con: Do Not Disturb sign was left on our door our entire visit for a reason. Privacy and quietness. The housekeeper called our room every day to see if we needed anything instead of just leaving a note under the door. We should have just turned the ringer off...
April 21, 2015
Rated 5.0 out of 5.0 by Gigi76 A beautiful experience!
I arrived at the hotel as part of Cheerleading group which had competition in Pensacola. The staff greeted me and I did not have to wait at all to be checked in. In spite of the amount of people checking in at the same time, the front desk staff was quick, efficient, warm and very professional.
My room was spacious with an amazing pool and beach view, Every day the cleaning ladies would leave my room spotless and the pool staff was so nice and accommodating to our group of cheerleaders and parents. I will recommend your hotel to the world! Thanks for a wonderful service.
April 18, 2015
Rated 5.0 out of 5.0 by staciacc Spring Break getaway
We had a wonderful time at the resort. Got there early and our room was not ready yet, but we were able to use the facilities and they called when the room was ready (just a short while later). Kids loved the pool and lazy river! Would definitely come back!
April 18, 2015