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Rated 4.7 out of 5 by 480 reviewers.
Rated 4.0 out of 5.0 by Pensacola Beach Resort Overall very good stay, good location, price per night a little high April 29, 2015
Rated 4.0 out of 5.0 by Mini Vacation Loved the pool and easy access to the beach. The restaurant staff were always friendly and breakfast buffet was yummy. Bar area around pool was great. We could have ordered lunch and had it delivered to our lounge chairs by the pool but we had already made plans. Overall great service, most of the staff were very friendly and willing to answer any questions, including where was the best place to get a steak. April 28, 2015
Rated 1.0 out of 5.0 by Do not leave anything of value in the room when you leave I accidentally left an expensive mouthguard in a case laying on top of one of the beds. When I realized the next day that I had left it behind I called the hotel to get it back. I was given the runaround for eight days with various people promising to look for it. When I finally spoke to the person who was in charge of housekeeping she told me that the housekeeper who cleaned the room told her that she never saw it. The person in charge of housekeeping thought that the housekeeper probably threw it away. I now have to pay for an expensive new mouthguard that should have been obvious to anyone who saw it that it was an important personal item and not trash. Needless to say I am very disappointed. April 27, 2015
Rated 5.0 out of 5.0 by Fantastic Stay This place was awesome. The staff was so helpful. There was absolutely no wait. We were right across the street from the venue we were going to for the night, and they offered shuttle service. Will definitely stay again. April 23, 2015
Rated 5.0 out of 5.0 by Customer Service ⭐️⭐️⭐️⭐️⭐️ This is possibly the best hotel/resort I have ever had the pleasure or should I say priveledge of staying at. The staff is second to none. April 23, 2015
Rated 5.0 out of 5.0 by Awesome, Relaxing Visit! We stayed 3 nights during the week and it was so relaxing and quiet! The staff was very attentive when needed. The bed and pillows were oh, so comfy! The room was super clean and up to date as was the entire resort. The pool, lazy river, and hot tubs were very relaxing and clean! We didn't take the short boardwalk to the beach (because we live less than an hour away so go to the beach often) but it was very handy. Our view of the ocean from the 11th floor was amazing. One of my favorite things was the changing colors of lights around the pool/lazy river area at night. Very romantic! Con: Do Not Disturb sign was left on our door our entire visit for a reason. Privacy and quietness. The housekeeper called our room every day to see if we needed anything instead of just leaving a note under the door. We should have just turned the ringer off... April 21, 2015
Rated 5.0 out of 5.0 by A beautiful experience! I arrived at the hotel as part of Cheerleading group which had competition in Pensacola. The staff greeted me and I did not have to wait at all to be checked in. In spite of the amount of people checking in at the same time, the front desk staff was quick, efficient, warm and very professional. My room was spacious with an amazing pool and beach view, Every day the cleaning ladies would leave my room spotless and the pool staff was so nice and accommodating to our group of cheerleaders and parents. I will recommend your hotel to the world! Thanks for a wonderful service. April 18, 2015
Rated 5.0 out of 5.0 by Spring Break getaway We had a wonderful time at the resort. Got there early and our room was not ready yet, but we were able to use the facilities and they called when the room was ready (just a short while later). Kids loved the pool and lazy river! Would definitely come back! April 18, 2015
  • 2015-05-02T11:36:18.212-05:00
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(26 Questions : 47 Answers)

Questions and Answers About This Property

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Featured question
 
3 answers

Is there beach access from the hotel?

4 months ago
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Answer: 
Yes, there is a designated walkway from the pool deck to the beach at this hotel.
4 months ago
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Answer: 
Hotel is located on the beach.
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3 months, 3 weeks ago
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Answer: 
YES!!! You walk right out of the hotel, go through the pool area, over a wooden bridge and right on to the beach.
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1 month, 3 weeks ago
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3 answers

Do you offer free breakfast?

4 months ago
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Answer: 
This hotel does not offer complimentary breakfast. However, they do offer a variety of packages to book for your stay that include breakfast.
4 months ago
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Answer: 
Thank you for your question. We do not offer the complimentary continental breakfast with your stay because the resort brand focuses on fresh cooked to order breakfast items. We also offer a breakfast buffet for quick access that includes a full array of breakfast items. You can order off the menu or eat the buffet option. We serve only the freshest products.

Ron Wilson, CHA
General Manager
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2 months, 1 week ago
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Answer: 
they do offer packages that include this as an option, but I would never recommend the restaurant to anyone, I have had nothing but bad service year after year, food not so great,
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3 months, 2 weeks ago
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2 answers

Do all rooms come with a view?

4 months ago
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Answer: 
NO
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4 months ago
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Answer: 
This hotel provides rooms with a variety of views. These views rang from inland views to views of the Gulf of Mexico depending on the room type booked.
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3 months, 3 weeks ago
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4 months ago
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Answer: 
This hotel does not offer an all-inclusive option.
4 months ago
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Featured question
 
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Do you charge a resort fee?

4 months ago
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Answer: 
This hotel does not charge a resort fee.
4 months ago
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  • 2015-05-03T10:09:32.083-05:00
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