Rated 4.7 out of 5 by 474
Rated 5.0 out of 5.0 A beautiful experience!
I arrived at the hotel as part of Cheerleading group which had competition in Pensacola. The staff greeted me and I did not have to wait at all to be checked in. In spite of the amount of people checking in at the same time, the front desk staff was quick, efficient, warm and very professional.
My room was spacious with an amazing pool and beach view, Every day the cleaning ladies would leave my room spotless and the pool staff was so nice and accommodating to our group of cheerleaders and parents. I will recommend your hotel to the world! Thanks for a wonderful service.
April 18, 2015
Rated 5.0 out of 5.0 by staciacc Spring Break getaway
We had a wonderful time at the resort. Got there early and our room was not ready yet, but we were able to use the facilities and they called when the room was ready (just a short while later). Kids loved the pool and lazy river! Would definitely come back!
April 18, 2015
Rated 4.0 out of 5.0 by Deborahchi Great Family Vacation
We recently stayed for 6 nights. The rooms were spacious and comfortable. It was great to have a refrigerator and microwave. The big shower was a nice surprise. Having the balcony was great--such a beautiful view. The pool area is lovely, very clean and well kept. My son LOVED playing with the pirates each day and swimming with the mermaids. The staff was very friendly. My only complaints were minor: housekeeping seemed disorganized for a few days. One day they came and cleaned the bathroom but didn't make the bed. They never made up/put away the pull out bed we were using. More than once we were left no towels or toiletries. Annoying, but not a deal breaker and quickly resolved when we called. The chilled water and coffee in the lobby were a great touch, I just wish they had been available everyday (and don't take the coffee away so early!). Our one major complaint is that the hotel wireless is truly awful. If you don't need wireless, no biggee. But we burned through a lot of data during our stay. The property is very nice though and just a short walk to a beautiful beach as well as a variety of restaurants. My son can't wait to return--we all had a wonderful time.
April 17, 2015