Rated 4.7 out of 5 by 629
Rated 5.0 out of 5.0 by nae92168 Had an awesome stay!
We had a wonderful experience at the Holiday Inn! It was so relaxing and enjoyable. The staff was very courteous and helpful, and the room was comfortable. The lazy river rocked!! Would definitely stay here again.
August 28, 2015
Rated 2.0 out of 5.0 by Katy.tx Doesn't take constructive critisism
I had a few issues while staying here with family. When I contacted staff with a detailed review of our negative experiences I was brushed off with a generic response and rewards point. Will not need them because I will not book with IHG again. Plenty of other options out there.
August 26, 2015
Rated 4.0 out of 5.0 by cj/kb really nice place
We enjoyed our stay at Holiday Inn resort, the staff bent over backwards to meet every need. The resort is clean, very well located, family friendly. The only complaint we had all week-end is the restaurant Riptide. The food and the service are so slow, and when I say slow, I mean 1 hour for food to arrive at your table. Servers know this, so they stay away from your table so not having to keep apologizing. When the food does arrive, it is very good, but service is ridiculous. The day manager/waitress Allison is excellent, ask for her, she picked up our lunch check, and when we came in for breakfast the next morning, she waited on us, and made sure all was well .. The front desk staff is wonderful, ask for Jenna or Ty as they go our of their way to make your stay great. Lots of great places to walk to, and there is a free trolley that runs till midnight that will take you up and down the strip.
August 26, 2015