Rated 4.7 out of 5 by 471
Rated 3.0 out of 5.0 by Alyson n Beautiful But. ..
We have stayed there at least 6 tines. But the biggest problem is how they need a better system of handling the walk-ups from the beach and street coming to use the pool and bathrooms and the poolside chairs. It has been an ongoing problem with every stay. No one checks to see if the people are wearing the required plastic band. They had teenagers doing their hair with curlibg irons and hairdryers and changing clothes in the bathroom. Love it but they must improve in that area!
April 17, 2015
Rated 4.0 out of 5.0 by Creole 26 Nice Spot
My overall experience was good. Jasmine was great at the front desk and really assisted us in every possible way. I hope that she is rewarded in some shape or fashion. RipTide, the restaurant that services the hotel was horrible. The breakfast buffet was cold and the wait staff was so young that they didn't seem to care. I also ordered Nacho's while at the pool and when they came out the cheese was cold. I sent them back and what I got in return was luke warm cheese put on top the cold stuff. There needs to some major improvements in that department. The remaining days we spent there (4 in total) we made sure we ate out.
I cannot say just how great the front desk staff were.
April 16, 2015
Rated 5.0 out of 5.0 by Indy Mom Awesome pool!
I stayed here in early April 2015 with my 3 young daughters for spring break. It was very family friendly and accommodating. I chose this hotel mainly because of its location and the swimming pool....great decision! The pool is absolutely fabulous! We spent most of our time swimming and lounging by the pool. The pirate games and mermaid appearances were a big hit with the kids too.
My only complaints are the food service was extremely slow and the pillows in the rooms are super lumpy. These "issues" won't keep me from staying here again, I just thought it was worth mentioning.
Overall awesome hotel!
April 16, 2015