Rated 4.7 out of 5 by 480
Rated 4.0 out of 5.0 by igonzo Pensacola Beach Resort
Overall very good stay, good location, price per night a little high
April 29, 2015
Rated 4.0 out of 5.0 by Whisper0423 Mini Vacation
Loved the pool and easy access to the beach. The restaurant staff were always friendly and breakfast buffet was yummy. Bar area around pool was great. We could have ordered lunch and had it delivered to our lounge chairs by the pool but we had already made plans. Overall great service, most of the staff were very friendly and willing to answer any questions, including where was the best place to get a steak.
April 28, 2015
Rated 1.0 out of 5.0 by Otto in San Diego Do not leave anything of value in the room when you leave
I accidentally left an expensive mouthguard in a case laying on top of one of the beds. When I realized the next day that I had left it behind I called the hotel to get it back. I was given the runaround for eight days with various people promising to look for it. When I finally spoke to the person who was in charge of housekeeping she told me that the housekeeper who cleaned the room told her that she never saw it. The person in charge of housekeeping thought that the housekeeper probably threw it away.
I now have to pay for an expensive new mouthguard that should have been obvious to anyone who saw it that it was an important personal item and not trash.
Needless to say I am very disappointed.
April 27, 2015