Rated 4.5 out of 5 by 92
Rated 5.0 out of 5.0 Fantastic Location - Even Better Service
A perfect experience from start to finish.
Stayed in the hillside room with a wonderful ocean view.
Enjoyed it all and had choice of indoor or outdoor showers, all very quiet and private.
Chartered (through Hotel) a long-tail boat for sightseeing and snorkeling, 1/2 day adventure. Perfect 4 hours with knowledgeable and friendly skipper/guide (solid boat #8).
I went with the breakfast plan and was very happy I did.
From manager to housekeeping, the staff was just great.
Especially appreciated the extra efforts and friendly personality of staff member, 'Mee". Truly, a huge asset to the property.
December 16, 2014
Rated 5.0 out of 5.0 relaxing beach vacation
Very nice hotel where all rooms are individual bungalows which ensures complete privacy.The beach is its greatest asset since the entire beach is full of trees which gives you the option of picking a spot under a tree or sit in the sun if you prefer without somebody sitting right next to you like in hotels that have beach umbrella's lined up in a row.The Thai food in the restaurant is the only disappointment and the music played at night in the bar seems a strange choice since it is club music for the twenties crowd which is not the crowd that this hotel attracts.Very attentive staff.
December 16, 2014
Rated 5.0 out of 5.0 by AMedya Amazing views and friendly stuffs
We stayed in the hotel for 3 days. The picturesque views transported us to a fantasy land. We enjoyed our stay very much. Hotel manager and reception stuffs were very cordial and helpful. The beach font bungalow was simply fantastic. We could see the white sand and blue sea from the veranda. The tour to the near by island, Maya bay and other beaches was great. Though we faced little problem in the morning for the boat arrangement and it was not resolved until we reported this to the reception. The trip was delayed by more than an hour.... Views from sunset bar was breath taking. We felt like we are at the top of the world. Its a nice place for social mingling as well. The buffet breakfast was very tasty, healthy and relishing. The lunch was also good. But the food and service at lunch near the beach can certainly be improved.... Ordered room service once and it took following up for 3 times and was very much delayed....Over all experience was very good....We would definitely like to come back
December 12, 2014
Rated 1.0 out of 5.0 by YYZ Explorer Will not be returning
We had the pleasure of visiting this very same resort November 2012 (honeymoon) and loved it so much we committed to each other while the long tail boat was pulling away after checking out to visit in two years.
We were over the moon to be visiting again November 2014 and looking forward to the modern and clean room, wonderful staff and pristine beaches.
We asked to be placed in the same room as we has stayed in back in Nov 2012 which did not happen but no harm as we both understood that this wasn't exactly easy to coordinate due to the number of people checking in.
Upon checking into a room which was relatively close to our old room (near the 600's - Seaview Coral) we were mortified to find a room with cracks in the wall with a horrible attempt to mask the crack using putty, a exterior door leading out to an outdoor shower which did not close properly. Because the sliding door did not close humid air entered the washroom which was presumably the cause for the mould that I found in the shower. The shower curtain smelled, the vanity counter has stains and the last straw was the smelly shower curtain.
The breakfast is good but repetitive. To give credit where it's due the hotel does a great job of coordinating the ferry and ground transportation and the staff in the breakfast restaurant are very nice and efficient.
The beaches are well maintained but to get a beach chair requires you rush to the beach for 7:30 AM minimum as there are barely enough to accommodate more than 12 people.
Overall staff are great but I think the hotel manager may want to face the reality of some of issues the hotel is facing as it seems to have deteriorated in the past two years.
Sadly this time pulling away from the resort in the long tail boat we committed to each other to find another resort for our 2016 visit.
December 10, 2014
Rated 5.0 out of 5.0 悠闲舒适安静
December 4, 2014
Rated 5.0 out of 5.0 by Jilly Lou Amazing Customer Service
Customer Service was amazing. Great view. Clean and met our expectations and more.
December 4, 2014
Rated 5.0 out of 5.0 by Jose LPC Fabulous place that nicely surprised us, we loved it
The beach is fantastic, just a paradise, you can easily go as well to other islands like Maya Bay.... There is a nice Kids Club, the personnel is nice and care about you... Recommend the bungalows in front of the beach.... And by all means go to the sunset bar....they offer connecting bungalows which is great, but they only allow 1 kid per bungalow so we had to rent 2 and I think that was not necessary at all. Having 2 small kids... So you pay 1 room just for one small kid
For a couple escape is a fabulous option as well....
The food is great, the restaurants and the atmosphere is fantastic.... We will come back...
December 3, 2014
Rated 4.0 out of 5.0 整体入住感觉不错
December 2, 2014