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Rated 4.7 out of 5 by 239 reviewers.
Rated 3.0 out of 5.0 by Noisy room, comfortable bed but not so friendly pool staff I found the room clean with comfortable beds, missing is fridge with beverages to purchase. The air conditioning motors from nearby rooms are very loud. One thing that I was very upset about was the divide of the hotel with not allowing hotel guests from other areas of the hotel to use the sun lounges in the busakorn pool, yet the guests of the busakorn area are allowed to use sun lounges in all other areas. I thought this was one hotel? It's very wrong to do this. The staff of the busakorn pool are also very unwelcoming to guests of other areas of the hotel. It seems very discriminative to do this. This was my second stay here but I will reconsider staying here again next time I come to patong. August 19, 2014
Rated 5.0 out of 5.0 by Top Place We will back. Stayed in the Bussakorn Wing which was brilliant. Location was awsome and staff great. August 17, 2014
Rated 5.0 out of 5.0 by Excellent service & hospitality We have stayed before some years ago and our memories were good so elected to visit again. Weren't at all disappointed as the overall experience was one we would recommend to anyone. August 17, 2014
Rated 5.0 out of 5.0 by Great service and friendly staff. Extremely happy with service and friendliness of the staff and management. Accommodation was more than i expected and overall had a wonderful time. August 16, 2014
Rated 4.0 out of 5.0 不错 总体来说确实不错,但很多细节方面还可以提升。总体来说确实不错,但很多细节方面还可以提升。总体来说确实不错,但很多细节方面还可以提升 August 15, 2014
Rated 5.0 out of 5.0 by friendly This hotel is well run nothing is a problem thats the way they make you feel which is what holidays are all about they set the bar high a pleasure to stay at and recommend good on you Sandra August 15, 2014
Rated 4.0 out of 5.0 by Family Suite We spent 12 nights at the Holiday Inn Resort, Phuket (July / Aug 2014). The 1st accommodation provided had no window in the kids room so we requested a change which was handled immediately with no fuss - many thanks. The 2nd accommodation was very nice and was very enjoyable and we had 11 very pleasant nights there. The hotel has excellent restaurants - an Italian, a Thai, a Steak House and the Se Breeze which handles the buffet breakfasts as well as an A la Carte evening menu. All of them were very good. The main hotel swimming pool was ok but the Busakorn wing pool was far better complete with swim up bar. The staff were very attentive and helpful and as always, very friendly. One complaint we had was the lateness of the room cleaning - sometimes getting cleaned after 3pm which is unacceptable. All in all, we would recommend this resort to other customers. August 14, 2014
Rated 4.0 out of 5.0 by Great value, friendly staff, very clean rooms and lovely grounds... During my stay all of the staff were exceptionally friendly and efficient- from the front desk to cleaning staff and security. The rooms were also very clean and serviced daily. I really liked coming back to my room as it was really cool with great air con that you can set yourself. I also loved the complementary fruit platters I got on some days- very tasty!. I also had no issues ordering room service as I changed the order as I wasn't well, though the dinner was served warm the breakfast was a bit cold. I also loved the bed- the selection of pillows were great and lovely crisp clean sheets. My only minor complaint would be the noise from the other guests (i.e. kids running up and down the balcony and some guests yelling/ slamming doors very late at night). Overall, I really enjoyed my stay- the pool areas were relaxing and well maintained as was the rest of the hotel. As well as this, it is in an excellent location with heaps to do and see nearby. I look forward to staying again in the future! August 14, 2014
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