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Rated 4.7 out of 5 by 612 reviewers.
Rated 5.0 out of 5.0 by Another Outstanding Holiday Our third stay with friends from Adelaide. The room we stayed in on the third floor of the Busikorn wing was very spacious,kept in immaculate condition by housekeeping, and was a pleasure to come home to in the afternoons. The staff made us feel like we were family. The breakfast with Yu,Wiwek and the rest of the staff was brilliant at Charm. Dinner at SAMS impeccable with the service of the Maitre''D and Pradook and the other staff complimenting the awesome food, a great experience. Tony and his staff at Terazzo on the beach the same. Never a dull moment at the main Bar with Ratree,Panidah,Lailah,Lucky and Jenni and the other staff entertaining. And one cannot forget the A Grade customer service from Kanlaya ,Panipak,Bee, Gail and the rest of the staff at Busikorn Reception. Wolfgang and Peter many thanks for the Wednesday evening. I have said this before . The Bricks and Mortar don't only make for a great stay,it is the people that do and you have got the right mix. We will see you again next year. Chris and Diane July 30, 2015
Rated 5.0 out of 5.0 by very best resort in Phuket this is our 7th time back to the same hotel in Phuket and to the villa pool access. and the 3rt time to the same room July 29, 2015
Rated 5.0 out of 5.0 by Beautiful resort highly recommend! The check-in was fast and we were very pleased with our room selection, spacious and comfort of the beds. When we arrived we received a fruit plate to welcome us. We upgraded and ate the breakfast buffet every day. The hot foods, omelette bar, soup, carving table, salmon and cold cuts, breads, fruits were delicious that we never tired of the selection during our 5 night stay. The pool was refreshing and large with beautiful elephant fountains and blooming plumeria trees to provide shady areas. The hotel is across the street from Patong beach, many shopping areas, restaurants and taxis are readily available to take you to any sight seeing. The staff at the breakfast buffet remembered that I liked ice with my drinks and after the first morning remembered to bring my glass of ice which gave me a very warm and personalized service. Everyone was very helpful, friendly and went above to provide excellent customer service. July 28, 2015
Rated 4.0 out of 5.0 by Fantastic place for relax I like all stuff service level , they are in at any point in time July 28, 2015
Rated 5.0 out of 5.0 by Best positioned hotel in Patong Beach We arrived in Phuket on 17 July 2015 and were initially booke dfor 8 nights in Bor Saen Villas in Phang-Nga. After one night, we cancelled the stay for various reasons and immediately drove down to Patong Beach looking for a hotel. We were met with smiling faces and a "we definitely will see what we can do for you attitude" by the friendly staff. Needless to say we were in our room within 25 minutes. I do not know if we were accommodated due to my IHG membership, but i like to think that IHG staff go out of their way to accommodate anyone, regardless of IHG membership or not. I received my complimentary newspaper every morning, the breakfast was fantastic and the 2 days spent lazing at the pool was just faboulous. Oh, did i mention that the resort is situated steps away from the beach. All you do is exit the hotel through the back area, cross the road and you are on the beach sand. I would definitely recommend this resorts to anyone staying in Patong Beach not only for its location, but for its comfort and friendly staff. Thank you so much to Holiday Inn Resort for a wonderful 6 nights. July 27, 2015
Rated 4.0 out of 5.0 by Nice resort, buffet breakfast a let down The resort was very nice and our room was excellent. The location of the resort was excellent. The pool bar closed early and lacked a bit of atmosphere compared to others we've been too. The buffet breakfast was a real let down. July 26, 2015
Rated 4.0 out of 5.0 by Excellent Location and friendly Staff I had a splendid eid holiday in Holiday inn from 15to21July2015 in The villa-2209 My tour packages was taken care off. The room service was excellent. The Check in staff was very prompt. Location is 10 out of 10. July 26, 2015
Rated 4.0 out of 5.0 by Holiday Inn Resort In general we had an excellent stay at the Holiday Inn resort Phuket apart from the very early 4am arrival and 12.30am departure. The staff were exceptionally friendly and courteous. The Hotel is perfectly located for all necessary amenities, shopping eating, drinking and Relaxation..The pools were great and my Son loved the Kids pool and Kids Club...shame we never used it more often...Morning breakfast was a feast, great offerings for all nationalities. My only negative comments about the 7 days, getting woken up late at night by Housekeeping who had been sent to the wrong room and the Ants that shared our room. Thankfully HK did give some spray to fumagate ourselves. The attendant for the room respected our property and made special efforts to add a few niceties. Definitley stay again. July 24, 2015
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