Rated 4.7 out of 5 by 362
Rated 5.0 out of 5.0 by Caro EPF Holiday of a lifetime
We arrived at Holiday Inn - Patong Beach after a week in Dubai staying with family.
The hotel and location was everything the brochure and on-line site said it would be.
The staff were the most friendly people , courteous and so helpful. Nothing was too much trouble.
The only one minor complaint we had was the problem with WiFi. We had a lot of trouble trying to get on line but were assured that the technical staff were working on the problem.
A really nice touch was the invite to a cocktail hour with the management, who intermixed with the guests - enquiring about any problems and ensuring that everyone was satisfied with the service.
Would we go again? - without a doubt. Would we recommend Holiday Inn - certainly
December 17, 2014
Rated 4.0 out of 5.0 by Singaporefamilywithkids Mixof great and pathetic staff
We had stayed for total 8 days. Had the opportunity to get the bestest service from few staff and the worst service from few others. So althoughmy stay was quite comfortable but the exp has left an average taste in my mouth.
The hotel location wise, facility wise is excellent. Food variety available in hotel and nearby are also v v good.
If packing for an early breakfast, pls dont ask the stff to do that for you. They just packed us some stale breads, and some already rotten fruits. We had to throw the breakfast that we had carried all alomg to the airport.
December 16, 2014
Rated 5.0 out of 5.0 by Navi82 Strongly recommend
I requested for connecting rooms and hotel did give me.
Love the location of the hotel. Right in the centre of Patong Beach and near the beach. Love the kids pool and adult pool too! My son had great fun at the pool. Lotsa eateries outside the hotel too!
The only concern is the aircon blowing direction is not towards the bed and one time, we felt hot in the middle of night. However, that is a minor concern as the room is still in an acceptable temperature.
Breakfast was fantastic! Kids oriented hotel as kids below 12 stay and eat for free! I don't think I can find another hotel doing the same.
December 15, 2014
Rated 5.0 out of 5.0 by HotChickie Great room and location
Absolutely loved our room. We chose the Private Busakorn Villa as it was our first time to Phuket/Patong and wanted to ensure maximum comfort. This was exceeded. From being able to walk a few steps into the pool from our room to the lovely friendly smiling staff all around the hotel. Location was perfect. Able to walk across the road for our daily walk along the beach as well as to all the shops, bars and restaurants. It was my husbands first trip to any Asian country and he loved it (phew!) We hope to return.
December 14, 2014
Rated 4.0 out of 5.0 by wjhss520 地理位置很棒，环境不错
December 14, 2014
Rated 5.0 out of 5.0 by Alex and Jia One of the best
I've stayed at 4 and 5 star hotels across the world. This is one of the best for the cost. The staff was fantastic, the location is great, and the price is incredibly reasonable. I will be coming back again!
December 13, 2014
Rated 5.0 out of 5.0 by PJT777 All in all fabulous stay!
My 4 nights stay at this hotel was superbly amazing.
Comfortable rooms,breakfast was awesome with lots of varieties,location is centrally located across the beach.
Staff were pretty friendly,one of the lady in the business centre helped me to modify my next reservation dates at holiday inn Bangkok,which was really nice of her,as well as tour desk staff also helped me through all my tour plans.
My 2 years old daughter also enjoyed kids club and the kids pool.
I have been to few IHG hotels,above them I would like to put holiday inn resort phuket,on top of my list.
Hopefully I will return next year.
December 13, 2014