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Rated 4.7 out of 5 by 339 reviewers.
Rated 5.0 out of 5.0 by Great break away We have stayed in this hotel many times, each time it comes up to our expectations, friendly staff, great food,value for money, very clean, beautiful surroundings, good location. We would recommend this hotel for a great holiday Cheers AK November 17, 2014
Rated 5.0 out of 5.0 by Best Hotel in Patong Loved this hotel. Amazing. Didn't want to leave. Everything was fantastic, the room, the staff, the pool, the whole experience. The Holiday Inn has a family feel and we felt comfortable everywhere, even as a young couple. The resort is so beautiful and looked after so well. Every morning we had our room cleaned and made by the time we got back from breakfast - which is amazing!! Best one we have ever had. Such a great selection. Omelettes are delicious. Would suggest the Holiday Inn to people of all ages and will definitely be back soon. It's worth paying a bit more than other places for the resort and location - close enough to Bangla road to visit, but just far enough to not hear the all night partying. November 16, 2014
Rated 2.0 out of 5.0 by Holiday Inn We have stayed at this property before and enjoyed it. However, this time we booked for the Busakorn Studio as we expected it would be more adult oriented and quieter. This was not the case. We were woken first by the noise from upstairs that sounded like someone jumping rope. Then remained awake as the pool had opened and it was quite noisy even though we were not on the ground floor. I believe this section of the hotel used to be adult only and I'm not sure why that changed. Overall, disappointing stay. November 14, 2014
Rated 5.0 out of 5.0 by OMG staff were the best The staff were amazing! Nothing was too much trouble for them. The overall hotel is also amazing we love staying at any of the holiday Inns because they are great!! November 12, 2014
Rated 5.0 out of 5.0 by recommendable beautiful place A very nice hotel for conferences and holidays that you can recommend in good conscience. If you want it quiet, you should not take a room facing the street but celebration outside did not bother me. Service is great. November 12, 2014
Rated 5.0 out of 5.0 by Amazing place for families We have just recently returned staying 10nights at the Holiday Inn. We have 2 children aged 4 and 6 - this place is the most perfect amazing place for families. We stayed in a Family Suite and the kids had their own space and extras like a TV and Xbox FOC - we weren't squashed at all and had plenty of space with our room and the kids room to have things laying around. The Kids Club had a great activities, the only downfall is I needed to book a babysitter for my 4yo to go there as they need to be 5 and over (even though she really didn't need one!!#. The kids pool and front pool were great and at the time of year we went were always able to get a lounge. Breakfast buffet was ample and cater all needs. Our rooms were cleaned everyday and I noticed that every afternoon we got special delivery of fruit, I am not quite sure if this is because we are members or not. We ate at the front place called Terrazzo, and we have a Italian background, the food was great there! The pizzas are so yummy and pasta as well. The kids like it cause they could get hot dogs as well! We had a drinks there one night also to watch a parade. If we wanted too, there seemed to be lots of organise activities that we didn't do but saw the signs. WIFI at the hotel is great and fast All the staff from housekeeping to breakfast staff to front reception to the security guards - they are extremely helpful and accommodating. The location was great - lots of shops around #and great variety), beach across the road, lots of places to eat around and a 7/11 within a 2min walk! I cannot recommend this place enough to families! November 11, 2014
Rated 4.0 out of 5.0 by mojtaba sasani the hotel was good and i was comfort at that there. breakfast was excellent. November 11, 2014
Rated 5.0 out of 5.0 by Outstanding sevice and comfortable rooms I with my wife and 6 year old daughter stayed in this property for 5 nights. I found the service to be excellent with the staff going out of the way to make sure that things were just right. For e.g. our daughter had certain specific dietary requirements, which the staff went to some lengths to ensure. The rooms were reasonably large and comfortable. The property is also centrally located just across the Patong beach. Overall no reason to complain. November 9, 2014
Rated 5.0 out of 5.0 by An excellent hotel - highly recommended We arrived in Phuket and were unhappy with the hotel we had booked on line. We walked to the Holiday Inn Resort and requested two rooms immediately for 7 nights and they could accomodate. They gave us two twin rooms next to each other and this was brilliant. They also gave a discount for last minute booking. The rooms were fabulous, lovely black out curtains enabling a really good nights sleep. TV and radio channels were good and the internet very fast which is essential when travelling with teenagers! The pool area was gorgeous and the pool itself very clean and tidy. The bar was frequented by us far too often but it was lovely. Much nicer than the loud rowdy areas in Patong Beach. The staff in all areas of the hotel were kind, courteous, helpful and friendly. I highly recommend this hotel for any staff, business or leisure. November 9, 2014
Rated 4.0 out of 5.0 by Tolles Hotel an guter Lage Schöne Hotelanlage in Patong. Zwei Verbesserungsvorschläge a) Zimmertüre zum Gang hin ist schlecht isoliert, so dass Lärm im Zimmer dringt b) grosses Frühstücksbuffe, allerdings mit wenig Abwechslung November 9, 2014
Rated 5.0 out of 5.0 by Phi Phi Island Group Beautiful and relaxing place, friendly and charming staff Specially Thanks reception studios and massage staff We will come back November 7, 2014
Rated 5.0 out of 5.0 by Romantic stay My partner and I have just had a short 3 night stay in a pool access villa in the Busakorn Wing. It was my partners first stay and my third stay in these villas and they certainly met her expectations and also lived up to my memories. The staff are all fantastic and extremely friendly, happy and helpful. The villas are large and very comfortable and the direct access to the pool was pleasing especially in the hot and humid conditions. Location is also fantastic. The Busakorn wing is directly across the road from the hustle and bustle of the Otop markets, yet once you are inside the resort very little external noise can be heard. The hotel secuirty guards will stop the traffic to assist you when crossing the road to get to the market. The Busakorn Wing at the Holiday Inn in Patong is a true slice of luxury and I thoroughly recommend anyone to stay there. We will be back! November 6, 2014
Rated 5.0 out of 5.0 by incredible breakfast and great pool relaxation area! First time in this complex and we'll definitely stay again! The breakfast is the biggest we've ever seen. So much variety and the thought into kids menu's was well received by the kids. The pool area was beautiful and the water was luke warm not freezing to jump into! Location was perfect, close to everything. Can't wait until our next trip!!! November 5, 2014
Rated 5.0 out of 5.0 by 物超所值,无以伦比 一楼房间非常漂亮,会员免费升级,前面是海滩,后面是食街,离江西冷只有五分钟路程。一楼房间非常漂亮,会员免费升级,前面是海滩,后面是食街,离江西冷只有五分钟路程。 November 5, 2014
Rated 4.0 out of 5.0 by holiday inn phuke Very nice resort, changed my opinion of the holiday inn franchise November 4, 2014
Rated 5.0 out of 5.0 by 服务超级赞(サービスは最高) 优点: 1)服务超级棒。 2)房间以及环境卫生都很好。 3)地理位置也很好。酒店就在芭东繁华区。 买东西非常方便。 4)房间毛巾非常充足。每天一共有12条毛巾会被更换。 5)早餐内容非常丰富。 6)酒吧里酒水种类多、而且可以躺在沙发上跟朋友聊天。 缺点: 没发现。 November 4, 2014
Rated 5.0 out of 5.0 by Great stay One of the best holidays experiences we have uncounted. The villa's were exceptional. We will be back. November 3, 2014
Rated 5.0 out of 5.0 by A Diamond in the Rough The Holiday Inn Resort was my third hotel in four days in Phuket. There was nothing wrong with the first two but I hadn't wanted to commit to staying in one place for the whole week of my stay, so chose the Holiday Inn once I had been in the area a few days. And I was glad I did. Located in the heart of Patong the hotel is an oasis in the hubbub of the busy street life, a sanctuary from the nightlife and a place to recharge one's batteries before venturing into the fray again. Or you can just stay by one of the nice pools, enjoy the food from a few restaurants inside, read a book from library, have a spa treatment... lots of things to do without going outside. The beach is just across the street from the west side of the hotel if one likes to roll in the sand and surf. After two enjoyable days in a pool view room in the Busakorn Wing I decided to finish out my Phuket stay here and booked the same room for another two nights. The staff were all great from the front desk guys and gals, to the tour arranger, to the gate security guard who dutifully blew his whistle and stopped the road traffic every time I timidly ventured into the real world. November 2, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Excellent and Superbe resort very well located in the center of Patong offers rest and leisure. I adored my stay and will definitely be staying at the same resort should I return to Phuket-Patong. November 2, 2014
Rated 5.0 out of 5.0 by Beautiful and relaxing layed back Stayed in busakorn wing private villas was just what we were after peace and quiet with no children beautifully appointed rooms and surroundings very friendly and helpful staff breakfast choice sensational and dining also very competitive with the outside October 31, 2014
Rated 3.0 out of 5.0 Big Comfortable Rooms! Excellent room! I was upgraded to a mini suite which is very well designed and spacious! nice balcony and view of pool and sea. Very good Italian restaurant (Terrazzo) and a great fine dining experience at Steak house! (Though they were very slow in delivering the order and the final bill). Very tasty food! October 29, 2014
Rated 5.0 out of 5.0 by Top hotel in location & services Excellent hotel with a good location. It is good for families & kids because you will feel that same your home October 29, 2014
Rated 5.0 out of 5.0 by Cheers Holiday Inn , Patong Beach , phuket Our stay in the resort was very comfortable and valued . The location of the resort , with access to almost all the four directions , adds to the amazing experience of the stay with a walking distance to almost all the major hangout joints of Patong beach. We really had a fun filled vacation with our family n children during our stay at Holiday Inn Resorts . October 29, 2014
Rated 4.0 out of 5.0 by unfriendly staff unfriendly staff, should be more polite when talking to the guest October 28, 2014
Rated 5.0 out of 5.0 by Great location & value for money. This is the second time we have stayed at the Holiday Inn at Patong Beach. The first time was 4 years ago with a family & this time as a couple. Both times have been great. The kids (then 11 & 12 yrs old) were easily entertained with set activities, 3 different pools, & a kids club. The Holiday Inn caters to families with children of all ages. The resort is located in the heart of Patong Beach. Walk out the front gate & you are across the road from the beach. Walk out the back gate & you in the markets. You are either a 5-10 min walk to a Jungceylon (a local shopping mall) or tuk tuk ride to anywhere else you want to go. Or, stay inside & you will not even know what is going on out there. The resort has a great buffet breakfast that offers many selections to choose from. The new 'cool room', with fresh fruit, yogurts, etc is a great addition. Also there is a new lowered bench with children's choices & plastic plates & cups. The Charm Thai restaurant delivered delicious Thai cuisine. The food & service were great. We often spent an afternoon at the Terrazzo, trying many of the cocktails & watching the world go by on the beach side of the resort. This could end with us also dining there & enjoying some wonderful Italian foods. The resort offers many services so that your stay is as relaxing as possible. Our room was spacious, clean & had everything we needed to enjoy our stay. The level of cleanliness was maintained throughout our 9 days. During this visit, I became ill with gastro. The clinic at the resort contacted the Dr for us & organised the visit (you will need to pay for the Dr upfront & claim on insurance when you get home). The resort were really supportive & helped with any request my husband asked for. They also sent a small bunch of flowers & a get well card. It is the little personal touches like that, that will keep me coming back to the Holiday Inn. October 28, 2014
Rated 5.0 out of 5.0 by Very enjoyable stay Stayed for 5 nights, and thoroughly enjoyed staying in the hotel. Convenient to the beach and the local shopping. King bed was fantastic, and the room was very comfortable. Pool area was well laid out and quiet. October 28, 2014
Rated 5.0 out of 5.0 Comfortable, clean, friendly staffs Very comfortable and clean room. Very friendly staffs, always with refreshing smile. Many guards, even at the lift, but seem like the guards just let anyone to use the lift, a bit not safe if there is someone wants to do bad thing about it. One thing, recommend that the staffs to increase their level of english speaking/understanding for a better communication. October 28, 2014
Rated 4.0 out of 5.0 A very good stay. I have nothing much to say. I stayed in Holiday Inn Resort Phuket because of the conference held in here. My stay is very pleasant and very relaxing and would like to go back with my family for leisure purposes since I saw the facility, security, ambience and atmosphere is very good for families with kids. October 26, 2014
Rated 5.0 out of 5.0 by Great Family Hotel It the little things that make holidays great. Friendly staff, top service, reasonably priced restaurants with top quality food. This hotel has it all, as well as many other great things, such as Friendly kids club with activities, kids pool, etc No request was too much. Highly recommend this hotel. October 26, 2014
Rated 4.0 out of 5.0 by Nice and Safe Nice hotel in good location. Got what we expected for a 4 start hotel, no suprises good or bad, Breakfast was good, pool area nice, although the terrace restaurant was undergoing renovation. October 23, 2014
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