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Rated 4.7 out of 5 by 299 reviewers.
Rated 5.0 out of 5.0 by relaxing great place to stay, would highly recommend this resort to any one thats thinking about going to Phuket. Shopping and sining are at your front door as as you step out of the resort October 13, 2014
Rated 5.0 out of 5.0 Awesome Hotel & location Beautiful hotel, clean & tidy. Staff were all fantastic and very accommodating. Location is great. This hotel is great for families and couples. October 12, 2014
Rated 5.0 out of 5.0 by Family Suite, a major plus! My wife and I have stayed at the holiday inn several times throughout our travels to Phuket. The last visit included our children, 5 & 4 year olds.. The family suite was a major hit with them, the combination of video games and toys made for a far more enjoyable stay when indoors and gave us some peace of mind. Unfortunately, my youngest who is 1.5 was not able to join us because him and his nanny would not be included in the family suite. Apart from that this was a very pleasurable and highly recommend for families with young children. October 12, 2014
Rated 5.0 out of 5.0 by A gr8 stay!!! It was a gr8 experience staying at your hotel in Phuket. very well located, with a great lobby, easy access to the main street and beach. the wing gave me a homely and green in the environment feeling with very well furnished and comfortable rooms. your staff was polite and helped us with an internet transfer thru the business lobby without any language barrier. thanks for the courtesy!!! a wish your hotel a successful business. October 11, 2014
Rated 5.0 out of 5.0 by Nice Stay A great location with friendly staff. We enjoyed our stay here and wouldn't stay anywhere else in Phuket. We were lucky enough to be upgraded to a villa in the Bukasorn Wing and with that had free mini bar. All the amenities were top notch as was the room. The bed was comfy and the bathroom was spacious. We had a little trouble regulating the water in the shower and I personally think they close the pool area too early (7.00pm). Overall a great stay and would recommend to anyone. October 11, 2014
Rated 5.0 out of 5.0 by Good hotel, location and staffs Overall it was a great vacation! We love the room, breakfast and kids pool. There's even free kid's club! Staffs are friendly. One thing inflexible is not able to serve drink from bar to lobby? We have to self service and bring it ourselves. October 10, 2014
Rated 4.0 out of 5.0 great service Steve is really nice, my husband and I both enjoy the stay, unfortunately the weather is not good. if they can give us a seaview room it will be great. October 9, 2014
Rated 5.0 out of 5.0 by Highly recommend for families and all -Executive Assistant Managers gave great attention to detail and our feedback. I mentioned to that a coffee shop would be a welcome addition and was told that it was already under consideration. A very relaxing stay indeed. October 9, 2014
Rated 5.0 out of 5.0 by great service My family enjoyed their stay at the holiday Inn resort and see no problems in staying there again. October 9, 2014
Rated 5.0 out of 5.0 by Our Expections Were Exceeded. Our family of 4 (2 Adults and 2 young children) stayed for 10 days in Patong. The hotel was comfortable, safe and very homely. The breakfast service was amongst the best I have encountered world-wide. The bar service was fantastic with a large, varied selection of food and drink. The pools were always clean and useable. The minimart was reasonably priced and well situated. The room itself was comfortable and, while a little bit cozy with 4 people, met with all of our needs for comfort. Very impressive, I would definitely stay there again. October 8, 2014
Rated 5.0 out of 5.0 by Family Holiday - Eat at Sam's Steakhouse Had a great 14 nights at Holiday Inn Phuket. The Family rooms are a great option if you have children under 12. The food and service at Sam's Steakhouse is brilliant. We have stayed at this resort four times and this time was our first visit to Sam's, we regret not going earlier. Order the after dinner coffee, you'll be amazed. The desert is up there with the best I have had. If you have any issues see Morgan, they will be sorted immediately. October 8, 2014
Rated 4.0 out of 5.0 by relaxing treat The staff were very friendly and they made us check-in early. The room was great, we were able to really relax and feel that we are in a vacation. The location of the hotel was great, it is near the beach and some great restaurants and local watering holes. October 7, 2014
Rated 5.0 out of 5.0 by Comfortable bed clean and great position the staff very nice and help ,the room comfort but there are chaniese guest noise October 7, 2014
Rated 5.0 out of 5.0 Very good experience This is the first time I live in Holiday Inn Resort. The Staff are friendly, the breakfast are very good, and the swimming pools are great! But the lunch at CharmThai is just so so in terms of taste, although the serice is good. A lot of mosquitoes in the Guest Room, but I think its common in Phuket! October 7, 2014
Rated 5.0 out of 5.0 by Top experience Our first trip to Phuket was enhanced by the friendly greeting on arrival. The staff were courteous and welcoming. Having travelled extensively in the past few years staying mainly with the IHG hotel group this hotel was a perfect fit for relaxing and exploring this wonderful region. Across the road from the beach and set amongst the vibrant shopping area it was still a relaxed atmosphere within the resort.. Having been upgraded the accommodation was traditional and very roomy and comfortable. It was obvious that many guest were here on return visits and they were welcomed by the staff as great friends. highly recommend this hotel form a holiday destination. October 7, 2014
Rated 4.0 out of 5.0 by Comfortable bed and good location Good location as the hotel is facing the Patong beach and easy access to restaurants, shopping areas, night markets and pubs. Love their bed and pillows. October 7, 2014
Rated 5.0 out of 5.0 Spa package value for money / Great food excellent food at Cham Thai. I like the service of the Security Guards at Busakorn entrance when guests require to cross the road. I feel very safe. I have stayed at holiday Inn Phuket every year, and many time. This is a great improvement I have seen so far. September 29, 2014
Rated 5.0 out of 5.0 by Outstanding Short Break We chose the Busokorn wing at the Holiday Inn for a 4 night break during our recent visit to Singapore and were not disappointed. Its an outstanding hotel with great pools and dining facilities and we would most certainly recommend the Busokorn style rooms. September 27, 2014
Rated 5.0 out of 5.0 by Gückwunsch ! Zu ihren Mitarbeitern kann man ihnen nur Gratulieren. Freundlich,aufmerksam und Kompetent. Es war für mich zwar der schlimmste Urlaub Überhaupt,aber das lag nicht am Hotel. Ich hatte ,wegen eines Nierensteins,einen Aufenthalt im Krankenhaus . Als ich am Morgen meines dritten Urlaubstags um 04:00 Uhr an die Rezeption kam , hat mir der Angestellte gleich das richtige Krankenhaus empfohlen und mir sofort ein Taxi gerufen. Was mich auch sehr gefreut hat , war der Krankenbesuch von Sandy. schon bei meinem letzten Urlaub 2010 konnte ich ihre Krankenstation erleben. Damals zog ich mir am Strand eine tiefe Schnittwunde zu als ich im Wasser auf etwas scharfes trat. September 25, 2014
Rated 5.0 out of 5.0 by Nice family hotel We stayed in Holiday Inn Resort Phuket in September. The service was excellent and the hotel is very comfortable for family with kids. It's also very near to Patong shopping area and the beach. September 23, 2014
Rated 5.0 out of 5.0 by Great customer service staff so friendly and rooms cleaned everyday My family and I spent 12 days here and we loved it .the staff are so friendly and our rooms were immaculate every day after cleaning. The pools are so beautiful and the security do a great job we all felt totally relaxed we all will be definitely going back here . September 23, 2014
Rated 5.0 out of 5.0 by Comfortable room but poor breakfast Rooms were very clean and comfortable. But breakfast not enough to sustained within the breakfast time. I'm fed up with this. September 22, 2014
Rated 5.0 out of 5.0 服务热情 服务热情,房间打扫比较整洁,值得入住,希望到任何一家假日酒店都能体验到这样的服务质量,值得推荐。服务热情,房间打扫比较整洁,值得入住,希望到任何一家假日酒店都能体验到这样的服务质量,值得推荐 September 19, 2014
Rated 5.0 out of 5.0 by Perfect for children We stayed in holiday inn patong for three nights with two young children. Our stay was very comfortable and relaxing. The children enjoyed the kids pool very much. That was the best part. I would recommend to take the hotel tours as they are reliable and good. We booked phi phi islands and next day fanatasea. Always take the hotel transfer cab as it is reliable. Hotel is perfectly located near to beach n seven eleven n other amenities. If we go back to patong we are again without doubt staying in holiday inn resort . September 17, 2014
Rated 5.0 out of 5.0 by Always love to be here Love everything at Holiday Inn Patong Beach. Especially Patong beach which is much nicer than the past. There is no more umbrella, bed and looks clean. September 14, 2014
Rated 4.0 out of 5.0 by Excellent service, beautiful resort. We had an excellent 10 night stay in the newer Busakorn Wing of the resort. This resort was located in the prime area of Patong. A very large resort, the Busakorn Wing had much nicer facilities and was quieter. An extremely beautiful pool. The stay allowed us to become friendly with the staff, namely the breakfast restaurant staff and the entry gate security guy, all who couldn't have been more pleasant. We enjoyed our friendly morning chats. The buffet breakfast was just divine, and was almost the highlight of my stay. Our room was kept immaculate by the housekeeping staff, sometimes twice daily. A credit to them. Our only cons, and they were quite deterring, was the sound in our rooms. They were very loud, footsteps from the room above, people working in the hallways, trolley carts crashing, sound from the hallways, the pool areas and surrounding bedrooms was very off putting and led to poor sleep. Also the smell of cigarette constantly wafted into our room, and followed us into breakfast and by the pool. There was no escape from it at all! I would certainly recommend that the resort implements smoking zones around the resort. All in all we had an enjoyable stay though and would still recommend this fine establishment. September 14, 2014
Rated 5.0 out of 5.0 by Pleasant Stay Good location, walking distance to shops, restaurants, cafes. Efficient and friendly front desk staff, making check in and out a breeze. My Phi Phi Island trip was cancelled due to bad weather and I was granted early check in at 11.30am, 2 1/2 hours earlier. Greatly appreciated as I have 2 children with me. Security is good. After playing at Patong Beach, my children were covered with sand and we rinsed them off using the taps at the entrance of Holiday Inn before they went for a swim. I was approached by a staff who asked if I were a guest. I took no offence as he was very polite and I feel is only right he asked. Manager was also prompt in replying my emails prior to arrival even though mine were trivial questions. Room was not bad but I don't like the balcony. No view and quite dirty, maybe because of the rainy season? September 14, 2014
Rated 5.0 out of 5.0 by Phuket friendly and helpful staff, lovely surroundings and a good location September 13, 2014
Rated 5.0 out of 5.0 by Nice place to stay It's a very nice place to stay, very convenient, service is good, breakfast is nice too. The only thing is the beach outside the hotel is not the best in Phucket, and one of the front desk staff I meet during my stay is not that nice as the previous one... hope that is a rare case. September 12, 2014
Rated 5.0 out of 5.0 by pool Access room We stayed in a pool access room, the room was fantastic ,will most certainly book this hotel again but not this room, only 2 issues with the room we were next to a laundry storage area and it was noisy from about 7am so hard for a sleep in, the room outside area had a lot of shrubs and was a mosquito breeding ground so could not use sun loungers outside room. and If we left room door open wee were bitten none stop We told reception about the problem and were told to stay inside and close the doors. we tried mosquito coils and used 6 cans of mosquito spray in room and that kept it reasonable . the staff that look after the room were fantastic and to great pride in there work. September 11, 2014
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