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Rated 4.7 out of 5 by 61 reviewers.
Rated 5.0 out of 5.0 by Great staff As stated at the begining of this survey the main reason that we keep returning to your hotel is the wonderful staff that you have and the way that they look after us. The location of the hotel is excellent in relation to shopping and other bars and restaurants. February 13, 2014
Rated 5.0 out of 5.0 by Alles war einfach super Wir hatten viel Spaß gehabt - und es war ein tolles Gefühl, nach viele Abenteur sich in schöne Atmosphere auszuruhen - es war ein sicheres Zuhause für uns gewesen. February 11, 2014
Rated 4.0 out of 5.0 by Wir kommen immer wieder Wir sind bereits seit 20 Jahren 30 mal im Holiday Inn Resort in Phuket Gast gewesen. Vor allem das freundliche Personal und die saubere Hotelanlage waren der Grund dafür, dass wir immer wieder dieses Hotel gebucht haben. February 7, 2014
Rated 4.0 out of 5.0 by 舒适放松的休闲旅游 离海滩很近,房价比较大,餐饮很好,有2个儿童泳池。服务还不错,酒店的工作人员英文都没问题,交流很方便,就是行李人员的服务意思稍差,前台和餐饮都不错。酒店的kids club活动项目较少,希望能更多些活动。 February 6, 2014
Rated 4.0 out of 5.0 by Where is Porter? 抵達度假村時, 要到櫃台請人通知Porter幫忙行李, 最後離開時, 甚至找不到Porter了~! 緊鄰知名Let's Relax的SPA館, 非常推薦有公主病的另一伴可選擇此度假村, 逛街購物和吃海鮮都是極佳的方便性, 你就可免除一直被公主抱怨的困擾。 February 6, 2014
Rated 5.0 out of 5.0 by Another Outstanding Break at the Holiday Inn Patong We have stayed at the hotel many times over the past 10 years and it never disappoints us. The hotel has a great location and the facilities are second to none , from a great breakfast , Kids club , friendly staff and large clean rooms it has it all.We will be back in May and August !! February 3, 2014
Rated 4.0 out of 5.0 by 餐厅服务员态度恶劣 需要改进服务员的整体素质,不要戴有色眼镜看待中国人或者亚洲人!作为国际性的酒店,应该平等对待所有入住客人! February 2, 2014
Rated 5.0 out of 5.0 by Great stay at Holiday Inn Resort Phuket Had an excellent stay the resort. Will definitely recommend to anyone. Staff went out of their way. February 1, 2014
Rated 4.0 out of 5.0 by Great Family Hotel This Holiday Inn exceeded my expecations of what a holiday inn normally offers. The hotel has everything you would want from a ' resort hotel ' and is perfect for families. My biggest criticism is outside noise whilst trying to sleep this was due to fireworks going off randomly througout the night. The resort itself is very noisy . traffic levels exceedlingly high and dangerous when attempting to cross roads. Pedestrians seem to come second to cars. February 1, 2014
Rated 5.0 out of 5.0 by Perfect location and excellent service Perfect location. The breakfast was great with lots of variety. The service was fantastic and the staff were very helpful. It was a great family resort and the pool was fantastic with the beach right across the road. February 1, 2014
Rated 5.0 out of 5.0 by Excellent stay at Holiday Inn Phuket The overall experience was the best so far. I would recommend Holiday Inn Phuket to all my friends. Its a huge hotel with beautiful interiors and excellent rooms. Staff was very supportive, loving and cordial for us as well as our kids. My kids enjoyed the stay the most and didn't want to leave the hotel on the final day. The American breakfast was very lavish and they had lots of stuff to offer for all ages. The fruit section was excellent and so were the other counters. Room service was also excellent. Once i had small problem with internet and it was late at night. They immediately sent the technical guy. We were impressed. Strongly recommended. It is the best location in Phuket as everything is within walking distance from the resort. January 31, 2014
Rated 5.0 out of 5.0 by Sets the standard! If the Thailand is the land of smiles then your staff are the smile-makers extraordinaire. Form front desk to housekeeping and the restaurant (steak place) -- other hotels shd take the cue from you. Accomodating, flexible -- hat a holiday shd be. The staff makes or break the experience and I must say, kudos to your training and your people. My last trip was big birthday bash with 5 septugenarians, my aprtner and our three toddlers. My usually fussy mum said, WE ARE COMING BACK HERE. The Thai food at Busakorn was delicious and decently priced. Breakfast was more than decent. Everyone made us feel welcome. I feel bad abt not saying a proper goodbye and gratuity due to chaos of managing so many of my group but NEXT TIME! Your know, this experience made me switch from Starwood to IHG. Hospitality was great. Really. One time the Ac was broken and my 17 mth old twins couldnt nap, the nice lady at recep found us a room w aircon and allowed them to nap with our 2 helpers. So kind. It saved us having cranky monsters at the airport. Thank you again and look forward to another visit soon. Well done. Pool could be bigger and kids pool could be refurbished w water play but that's just picking on you :) January 31, 2014
Rated 4.0 out of 5.0 by WiFi Offered free WiFi as IHG member. WiFi dropped out every time a new page was loaded. I was told that there were WiFi issues with part of the resort that I was staying. The problem was not resolved. The resort was very clean but expensive if dinning in. If prices were more realistic, we would of eaten in the resort more. January 30, 2014
Rated 5.0 out of 5.0 by Great staff, service and facilities We have stayed at the Busakorn Wing at Holiday Inn Phuket many times. We keep going back as the staff are great, they remember us and provide efficient and prompt service. The food is excellent with good variety, plus the rooms are very comfortable and the pool is great to relax in and around. January 30, 2014
Rated 5.0 out of 5.0 by Excellent customer service We visit the Holiday inn resort Phuket - Busakorn wing every January. We are a family of 9. It is the staff that brings us back. The rooms are clean and the resort is serenity. I highly recommend this resort. January 30, 2014
Rated 4.0 out of 5.0 by Ferien Saubere und schöne Unterkunft. Besonders das Busakorn. January 26, 2014
Rated 5.0 out of 5.0 by great hotel and friendly staff great experience, beautiful hotel, breakfast was amazing, my son forgot his i pod on the last night at seabreeze by the time we realised in the morning it was 4 am we were been picked up at 5 am i had a look in the restraunt but couldnt find it - it was closed at that time. spoke to reception and he advised if it was found they would post it to us.... 8 days later recieved it in the post we were dumfounded and very surprised.. cant thank the staff enough... thankyou for a memorable stay and will recommend this hotel to friends and family. we are thinking of returning xmas time this year, January 23, 2014
Rated 5.0 out of 5.0 by good service and friendly staff We enjoyed our stay at your resort, our kids especially love the pools and breakfast. There are so many choice for breakfast and food and drinks are good and fresh. Staff are helpful and friendly. Service delivery is quick. January 22, 2014
Rated 5.0 out of 5.0 by Housekeeping Housekeeping service was excellent. The timing of cleaning and standard was first class. Overall I think the service by all staff had the biggest impact on the enjoyment of my visit January 22, 2014
Rated 5.0 out of 5.0 by Tolles Hotel in super Lage Wir waren faziniert von der schönen Hotelanlage. Das Personal war sehr freundlich und zuvorkommend. Das Frühstück war einfach ein Traum. Wir haben uns wunderbar erholt und können jeden das Hotel empfehlen. Wir kommen im nächsten Jahr wieder!!!! January 22, 2014
Rated 5.0 out of 5.0 Excellent Impeccable service, wide varieties of food in breakfast, relaxing environment, good sleeping quality, central location. It would be better for the hotel to provide free shuttle bus for Villa's residents from airport to hotel. January 21, 2014
Rated 4.0 out of 5.0 by 位置不错 酒店房间还不错,但是沿街的晚上很吵。房间里有很多蚊子,但是没有电蚊香。沐浴用品也不够高档,是IHG里最差的。 退房后问酒店要了SHOW ROOM,在一个很偏的地方,有点恐怖,像个鬼屋。希望酒店能提供正常位置的客房作为SHOW ROOM。 January 21, 2014
Rated 5.0 out of 5.0 by One of the best hotels in the World This hotel matches my style and what I want for a relaxing time in a tropical location. Staff, accomodation and service is excellent and I didn't want to leave the hotel when it was time to go. I extended my stay by two days as I enjoyed it so much. January 20, 2014
Rated 5.0 out of 5.0 by Busakorn Pool View Villa Secure, clean, comfortable, well maintained. Excellent Dining option and great value for money. The generous 3 hour happy hour (50%) was appreciated. January 19, 2014
Rated 5.0 out of 5.0 by comfortable bed, lovely staff and great pools lovely staff and great pools! kids club great! Menu a little expensive. Great location, definitely worth a visit and will be returning again January 17, 2014
Rated 4.0 out of 5.0 by A nice resort I didn't care for Phuket, way to crowded and busy. That being said, the niceest thing about Phuket was the Holiday Inn. It had a resort like feel and was overall, very nice. January 14, 2014
Rated 5.0 out of 5.0 by 很漂亮 很舒适 工作人员很热情、很漂亮 很舒适 泳池很漂亮 工作人员很热情、很漂亮 很舒适 泳池很漂亮 工作人员很热情、很漂亮 很舒适 泳池很漂亮 工作人员很热情、很漂亮 很舒适 泳池很漂亮 工作人员很热情、很漂亮 很舒适 泳池很漂亮 工作人员很热情、很漂亮 很舒适 泳池很漂亮 工作人员很热情、很漂亮 很舒适 泳池很漂亮 工作人员很热情、很漂亮 很舒适 泳池很漂亮 工作人员很热情、很漂亮 很舒适 泳池很漂亮 January 13, 2014
Rated 5.0 out of 5.0 by Ea war wie immer schön im Holiday Inn, deshalb kommen wir immer wieder. Meine Bewertung für das Holiday Inn Resort in Phuket ist sehr gut, nur leider das es mit dem von mir gebuchten Zimmer nicht geklappt hat, das finde ich sehr schade. January 8, 2014
Rated 5.0 out of 5.0 Friendly and nice room It is very family orientated which suits us. The staffs are very helpful and friendly. Both my kids enjoyed very much. I feel you should provide pick up service at Free of charge. If we return to Phuket we will come back to this hotel. January 7, 2014
Rated 5.0 out of 5.0 by Perfect even though patong area is not that perfect place to relax. this resort provides me perfect vacation. cozy and professional staff! Smaller than expected but really well maintained resort January 3, 2014
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