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Rated 4.7 out of 5 by 239 reviewers.
Rated 5.0 out of 5.0 by Amazing Hotel Excellent location,beach is on walking distance.You can relax on Beach as well as easily access to market,night life,all kind of restaurants Indian,Arabian,Egyptian. Large hotel with excellent amenities. Huge swimming pools. Nice place to visit with familes. August 13, 2014
Rated 4.0 out of 5.0 by 该酒店前后都有check in的地方 我们被接到了较小的那个check in的地方,其实还有一个大lobby。大家跟司机确认接人的时候,记得确认是哪个地方。另外,泰国人说英语听不太懂哈。被子是毯子那种,比较重,不是一般的holiday inn用的那种。 August 12, 2014
Rated 5.0 out of 5.0 by Great staff, frendly environment The Hotel and ammenities were good value. Central to everything and family friendly. Staff were very friendly, efficient and attentive - top marks. would definitely stay again. August 12, 2014
Rated 4.0 out of 5.0 by 环境很好,早餐值得赞 酒店内绿化很好,有大小5个泳池,孩子在泳池的时间最久,就是泳池晚上关闭的时间太早了,孩子没玩够。餐饮不错,早餐很丰富,味道也很赞。客房服务还好。还有就是大堂只有两部电梯,等候的时间有点久。安保非常不错。 August 10, 2014
Rated 4.0 out of 5.0 by Staff They have a bad bell boy desk .. So noisy so rood they work as in black market for trips August 8, 2014
Rated 5.0 out of 5.0 by Perfect holiday I found everything suited my getaway, staff always polite,food always good, location is perfect,I needed rest and relaxation, and the noise levels were always minimal, You can get cheaper hotels, but I think you get what you pay for, off season discounts make a big difference, It's the way to go, if you want to have quality at a reasonable price. August 6, 2014
Rated 5.0 out of 5.0 by 整体感觉都很不错的一家酒店 7月刚好老公生日,收到了贴心人祝福蛋糕~也有欢迎饮料及水果~每次都会丢东西在这里,却都能找到,很感谢所有的工作人员~以后一定还会选择这里 August 5, 2014
Rated 5.0 out of 5.0 by Great Hotel with helpful Staff My partner and I experienced our third stay at this wonderful hotel in the Busakorn Wing. As always, the rooms were kept immaculately clean and nothing was too much trouble for the staff. The breakfast menu at Charm Thai is wide ranging and offers variety for all travellers of varying nationalities whilst the Sea Breeze and Terrazzo restaurants offer superb lunch and dinner options at excellent prices. The staff are all extremely courteous and are always ensuring you are having a pleasurable dining experience. The Busakorn pool area is a great way to spend the day whether it be in the water, swimming up to the pool bar or lying and enjoying the sun. There is always plenty of staff on hand if you require a meal or drink in the surrounding pool area too. The location of the Holiday Inn is probably the biggest advantage for tourists as it is beach on one side and ample shopping close by and night markets with further shopping options on the Busakorn side of the hotel. Bangla Rd is a 5/10 minute stroll to the bars and nightlife. The only two areas which can improve the Holiday Inn would be a larger gym area and also better lighting from the bridge when walking into the Busakorn area at night. I look forward to the next time we come to Phuket staying at this great hotel again. It never disappoints in offering the quality of holiday accomodation you strive for when travelling overseas. Thanks Sean. August 5, 2014
Rated 4.0 out of 5.0 by Good for your vacation It was so good to sleep and take a good relax. Specially the bed was so nice. It was so comfortable. August 5, 2014
Rated 5.0 out of 5.0 by Fantastic Facilities, amazing pool and exceptional service The Facilities in this resort are exceptional, the pool is increadible with the swim up bar and the service throughout the entire resort was second to none that we have experienced, the restaurants were generally good however i recomend dissapointed with the sea breeze cafe. everything else was first class. the rooms (Villa) was amazing and extremelly clean an comfortable. The location of thios resort on Patong Beach was perfect. i thoroughly recomend this resort to anyone wanting accommodation in Phuket. August 4, 2014
Rated 5.0 out of 5.0 by Exceptional This hotel is truely amazing, could not fault at all August 4, 2014
Rated 5.0 out of 5.0 by Excellent family hotel We stayed at the main wing for 4 nights in July 2014 with a 2 years old toddler. The hotel is very child friendly with ramps all over, definitely easier for prams. The beach is just a mere 1 minute from hotel and there is a water hose for us to wash off the sand before entering hotel's premises and we stormed off to the swimming pool, barely 2 minutes walk. We had another quick wash before entering the toddler pool which has a big shelter to shield from the afternoon sun. They had another children's pool but unsuitable for my girl. They also have a big adult's pool which is overlooking the beach. Bed is very big and comfortable and there is a long couch which my girl enjoyed crawling on. And there is a balcony overlooking the pool, we hung our wet swimming attire there. Breakfast selection was very good with lots of varieties and a separate cold room for fruits and cereals etc. Staff are very friendly and speak good English. We will definitely come back to this hotel again. Oh, competitive price for quality stay. August 3, 2014
Rated 5.0 out of 5.0 by Location Location We have been to Phuket many times but never wanted to stay in the heart of Patong; however at the Holiday Inn You could be anywhere and have great access to shops and nightlife. The pool, rooms and ambience were fantastic. I would definitely stay here again. August 3, 2014
Rated 5.0 out of 5.0 by Fantastic!Hope to return soon. From the moment we arrived at this resort at about midnight we were very impressed. The staff were great, the resort is beautiful, great location and the family suite was perfect. All our needs were exceeded by the staff, we felt very safe with the friendly security who assisted us to cross the street. The spa was beautiful and relaxing, the pools were amazing and the restaurants were awesome. I did my research before going to this resort and we were so happy with our choice. We usually try and go somewhere different each trip, but now we will stay only at the Holiday Inn! Thanks to the lovely, lovelly staff for making us and our young daughters feel so welcome! August 2, 2014
Rated 5.0 out of 5.0 by Outstandinhg Hotel and staff This is really an outstanding hotel! The quality is world class and it has to rate as one of the best hotels that I have stayed at. The steak restaurant is the best one that I have ever eaten at (only negative being the very small portion size). Most days we eat outside of the hotel because the price was a little expensive. That said the very high quality of the rooms and the excellent staff make this a great hotel. July 29, 2014
Rated 5.0 out of 5.0 by 非常不错的酒店 环境服务我都很满意,每个人都特别友善,为儿童修建的娱乐设施很多,考虑的非常周到。酒店的位置非常好,离海滩和购物中心都非常近,安静和热闹都挺不错 July 28, 2014
Rated 4.0 out of 5.0 by Great Location, Good Service The Hotel was clean and staff were very courteous and efficient, whilst the internet was not fast, it was ok, the buffet breakfast had good variety, for some reason the coffee was always lukewarm. Hotel is located very close to markets, beach and restaurants July 28, 2014
Rated 4.0 out of 5.0 by Good hotel This is the first time for me to Phuket and I chose this hotel since I always stay at the IHG hotels. The hotel is just in the heart of the Patong beach. You can walk to the beach in minutes. The room is very nice. The most things attracted me is the Thai Restaurant. We enjoyed their food very much. The soup, the fish and the crab as well as all the others are fantastic. Maybe this hotel is not the most luxury Hotels in Phuket but the most welcomed one. July 27, 2014
Rated 5.0 out of 5.0 by Very enjoyable stay My stay al this hotel was very enjoyable. The resort is located in the central activity area of Patong Beach but large enough where you can escape the crowds while in the resort itself. The pool areas were very nice and quiet enough where it was easy to relax. The breakfast buffet had a good variety of good tasting food. I would recommend this resort for singles, couples, and families wishing to stay at Patong Beach. July 27, 2014
Rated 5.0 out of 5.0 Mrs Very happy with this hotel. We stayed for 21 nights and it was fabulous! For a family friendly resort it rates 10/10 for us. Thank You for the very attentive team of the Holiday Inn in Patong. July 26, 2014
Rated 4.0 out of 5.0 by Great service The room was lovely but was opposite the lift and the cleaners service entry so we were awoken early in the morning with the cleaners moving in and out and talking to each other. This also occurred with people talking waiting for the lift. I would request a room away from lifts etc. good selection at breakfast and the hotel was well located with access to the beach from the back. The staff provided excellent service July 25, 2014
Rated 4.0 out of 5.0 Great place to stay Stayed here in July 2014 in the main wing and enjoyed it very much. Check-in was quick and easy, rooms (superior room) large and clean and a super comfy bed. Loved the bathroom with your choice of handheld shower head or rain shower head. Plenty of room around the pool to relax and lots of space in the pool so you don't feel crowded. Hotel is walking distance to everything you need. Would definitely stay here again. July 23, 2014
Rated 5.0 out of 5.0 by good service good service good location good staff i will stay next time!! Thank you July 21, 2014
Rated 5.0 out of 5.0 by Fantastic package We had a good time staying in busakorn wing from 11th to 13th july. The hotel is quaint, clean and friendly. Wonderfully located next to Patong beach. The food is excellent. The only problem I had was at check out, when the bell boy was extremely rude and there was lack of coordination between the main wing staff and Buskorn wing staff. Would like to forget these glitches. No staff has a right to be abusive even if the guest is at fault! July 21, 2014
Rated 5.0 out of 5.0 by Great service and atmosphere We have stayed at the Holiday Inn Resort in a pool access room previously and it is because of this that we keep coming back...Exceptional staff service , great facilities , great restaurants and variety of meals and drinks all provided with a smile. It is a real holiday experience. July 20, 2014
Rated 5.0 out of 5.0 by great family resort This resort has the family balance right. Have stayed on and off for 5 years. Breakfast still the best in the area and staff brilliant at breakfast shifts. Front desk staff very helpful and will go out of their way for you. Still never get why resorts don't just put more sunloungers out around pools when there is plenty of room. July 19, 2014
Rated 5.0 out of 5.0 by Fantastic Resort - Great Location - Great Staff I stayed at this fantastic resort from 25th June - 30th June 2014. My only regret is that I only stayed here for 5 nights of my 14 night holiday. The other 9 nights were at a 5 star Beach Resort in Karon. This resort could not deliver or match the standard of service that was provided by the Holiday Inn. Well done to all management staff who have created a culture of smiling faces among all frontline staff who are only to happy to attend to any need you may have. My wife and 3 children loved this resort (Busakorn Wing) and we cannot recommend this resort highly enough. Great location, with such a safe and comforting feeling associated with this resort in the heart of everything. Looking forward to our next visit. Again, to all the staff at this resort, thank you for making our stay so pleasurable and memorable. July 18, 2014
Rated 4.0 out of 5.0 by Easy access Great location in Patong beach... Either exit from the hotel can lead you to street of shopping and foods and pub.... Enjoy the nice Patong beach is just a road across from the hotel. July 18, 2014
Rated 5.0 out of 5.0 by Great service , location and happy hour. Once again, the Holiday Inn Phuket did not disappoint. The staff where warm and friendly and tended to our every need. It was lovely to be invited to the cocktail party. The location suits our family to a tee. Everything required is at the doorstep...beach, pharmacy, supermarket , bars , restaurants. The three hour nightly happy hour in the inside bar was an added treat but promoted cocktail gluttony! July 17, 2014
Rated 5.0 out of 5.0 by 很不错的一家酒店 酒店的check in和check out都很快,房间整体整洁舒适,早餐丰富,但是觉得房间里面的免费wifi速度有点慢。 July 16, 2014
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