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Rated 3.6 out of 5 by 37 reviewers.
Rated 5.0 out of 5.0 by 16 years on, and still a great place to stay! My wife and I first visited from Canada to the Holiday Inn in Puerto Vallarta in 1998, and had a wonderful time. 16 years later on we have returned with our young twin daughters and all enjoyed our time here. The hotel is perfectly situated within a short bus ride to Downtown, Wal-Mart or the Marina. Great view from our room, which was well serviced by the hotel staff, and was an adequate size and good quality for our stay. Could probably do with a small bar fridge to keep drinks cool in the room. Service in the restaurant and bars was very friendly. Especially the main Lobby Bar, where they put together some great shooters. Food was a reasonable quality, but a little more choice/variety would be good. Pool is attractive and it's great to have some decent water depth in a hotel pool. We'll be back! July 23, 2014
Rated 3.0 out of 5.0 by Party Resort This is a great cheap place to stay if you want to venture off the resort to party or Party at the resort. This is not a resort you take you family to relax. Well that least not while I was there. In July is Mexican Summer break and because of the price a lot come to Party at the Holiday inn. It did not bother us that much but it was obvious. Both resorts on either side of us were calm and quiet and we were the resort with the blaring music. The food was not good. We ventured off to eat else where. The beach was nice and the staff were great the rooms were standard. We had a great time and would recommend for a party Vacation. July 23, 2014
Rated 5.0 out of 5.0 by Spacious room, good food At arrival and departure found very friendly staff food and beverage options were good July 20, 2014
Rated 4.0 out of 5.0 by vacaciones vacaciones familiares, muy bien el servicio , solo que se tiene muchas preferencias por los huespedes internacionales ( gringos ) a veces uno le pedia algo a los meseros y simplemente atendian primero a las gringas eso fue molesto y en la salida , nos sacaron del snack pinocho segun por que se nos habia vencido el cuarto ya y habia fila para hacer el chek out .. pero lo demas estuvo muy bien ... un chef muy atento en la noche oriental c onsiguio carne de res por que mi hija es alergica al puerco . July 15, 2014
Rated 4.0 out of 5.0 by CALIDEZ HUMANA, BUEN SERVIVIO UN HOTEL CONFORTABLE, CON AMBIENTE FAIMILIAR, EL PERSONAL ES ATENTO, TE HACE SENTIR BIEN, LA ALIMENTACION VARIADA. UNA ADECUADA RELACIOIN ENTRE SEVICIO Y PRECIO, SIN LUJOS, PERO CON LO NECESARIO PARA PASAR UNOS DIAS AGRADABLES Y TRANQULOS Y DE SANO RELAX July 11, 2014
Rated 3.0 out of 5.0 by Vacaciones nada gratas La pase muy mal por la falta de capacidad resolutiva de algún personal del hotel. Esperaba mucho mas. July 11, 2014
Rated 2.0 out of 5.0 El hotel se cae a pedazos En la reciente visita que hice al hotel encontre: Una filtracion de agua en mi habitacion, misma que reporte y se hizo caso omiso, las almohadas tenian un olor desagradable, el telefono estaba descompuesto y a media noche se encendia el speaker y escuchaba otras conversaciones, el elevador era insuficiente ya que tuvimos jornadas de espera de hasta 10 minutos. La alberca se encontro sucia, las mesas del restaurante fueron insuficientes ya que tuve que hacer fila de 20 minutos para que me asignaran mesa, los meseros de la alberca eran muy pocos asi como las sombrillas, en general una experiencia muy desagradable. July 4, 2014
Rated 4.0 out of 5.0 by Most comfortable bed I've ever been in The beds have a topper that is unlike any bed I've slept in at a Mexican resort, not the typical hard bed, it was excellent. The hotel overall is well taken care of. The restrooms in the room are lacking a little with painted tubs and rusting door jam and hinges but it is the tropics and a restroom to boot. The front desk was the most helpful, whatever we needed they helped us get it with a positive attitude. WARNING-the beach is full of sales people, every minute they come around to sell and it gets old. Also, the beach next to the hotel is public and was full of trash from locals leaving it behind, not very attractive. As far as food is concerned there are not alot of options in the area and we did not eat in the hotel, the service was excellent from the bar by the beach and they made a lot of rounds. July 1, 2014
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