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Rated 3.9 out of 5 by 73 reviewers.
Rated 5.0 out of 5.0 by Relaxed Guest I needed a getaway to get some need rest and from the time I checked in I felt that I made the correct choice, the check in process was easy and as an IHG Platinum Member I was welcomed like they already knew me. The room was very comfortable and had an amazing view of the ocean. The people that worked at the pool bar were friendly and they remembered what you were drinking. The beach was not crowded and very clean. The only thing that I was not happy about was that the hotel was going through renovation and the floor that I was staying on was one of the floors that was being worked, but overall if that was the only issue that I had I can live with that since they were making improvements to an already great resort. Thank you to all the staff for making my trip very enjoyable. September 24, 2014
Rated 5.0 out of 5.0 by GRAN HOTEL Y SERVICIO GRATA ATENCION ALA LLEGADA, DENTRO DE ALBERCA Y RESTAURANTES, SERVICIO RAPIDO Y EFICIENTE, SOLO LO UNICO QUE NO NOS GUSTO FUE EL RESTAURANT MARIACHIS, MUY OBSCURO Y CON SENSACION DE ENCERRADO. POR LO DEMAS EXCELENTE TRATO Y CORDIALIDAD. September 23, 2014
Rated 3.0 out of 5.0 by Comfortable beds and great view. The food in the restaurant was not varied. The door was broken out all the time. September 23, 2014
Rated 2.0 out of 5.0 by cama comoda y buena comida Mi estancia en este hotel no fue excelente pero si buena, la comida estaba rica y el servicio muy bueno, sin embargo necesita mejorar muchos aspectos como las instalaciones, ampliar la variedad de su menu, limpiar su playa y mejorar sus actividades recreativas. September 20, 2014
Rated 3.0 out of 5.0 by Needs renovation The overall hotel is a bit run down for being a Holiday Inn. The lack of maintenance is evident in the rooms, the elevators, the pool area, and the Tequila Restaurant. The parking lot is far away from the lobby area, the rooms are noisy and don't have any type of sound isolation. The pool beverages are small and expensive and of low quality. September 17, 2014
Rated 5.0 out of 5.0 by SERVICIO GENERAL RICO DELICIOSO Y EXCELENTE ME ENCANTO EL HOTEL, SU SERVICIO Y HOSPITALIDAD, SOLO QUE EN LA HABITACION 904, DEJAMOS OLVIDADO UN CARGADOR DE CELULAR, SI HUBIESE ALGUN DEPARTAMENTO DE COSAS OLVIDADAS Y PUDIERA SABER SI ESTA POR AHI, ME LO HICIERAN SABER, DE TODO LO DEMAS ESTUVO EXCELENTE. ME HIZO FALTA MAS BAILE DENTRO DEL HOTEL. ESTUVIERON EXCELENTES EL DUO EN EL LOBBY BAR, PERO FUE POQUITO, POQUITO. MIL GRACIAS POR TODO!!! ME DEJARON UN BUEN SABOR DE BOCA CON PRETENSIONES DE REGRESAR. September 15, 2014
Rated 5.0 out of 5.0 by Buena experiencia En general nos sentimos atendidos, la recepción fue muy buena, la limpieza excelente, la atención del personal de restaurantes y bares fue buena, Solo el colchon un poco chueco, el aire acondicionado lo quise bajar de 25 grados a 22 y no me ayudaron a conseguirlo, pero por lo demás me la pase muy bien. Gracias. September 14, 2014
Rated 5.0 out of 5.0 by vacaciones para jubilados SUS INSTALACIONES SON BASTANTE BUENAS, HICIMOS USO DEL JACUZI QUE SE ENCUENTRAN EN LAS AFUERAS DEL GIMNASIO, CAMINAMOS TEMPRANO POR LA PLAYA Y DISFRUTAMOS EL AMANECER EN LA CERCANIA DEL HOTEL SE ENCUENTRA LA PLAZA CARACOL, A LA QUE FUIMOS CAMINANDO PARA CONOCERLA , HAY MUCHAS TIENDAS ASI COMO AREAS DE COMIDAS Y CUENTAN CON UN CINEMEX AL QUE ASISTIMOS MI ESPOSA Y YO CON MUY BUEN CLIMA, September 9, 2014
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