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Rated 3.9 out of 5 by 104 reviewers.
Rated 4.0 out of 5.0 Great Mexican Hospitality room was large, clean and everything worked good. Food was very adequate. (All inclusive) Beer was cold weather was warm and staff were very friendly and efficient. Would definitely stay here again. December 18, 2014
Rated 4.0 out of 5.0 Excelente descanso. Puedes olvidarte del estress con las cómodas camas December 18, 2014
Rated 5.0 out of 5.0 by Excelente Servicio Muy buena la atención de todo el personal, el hotel es muy cómodo cuenta con todos los servicios necesarios. el mobilario es un poco antiguo necesita actualizarse December 17, 2014
Rated 5.0 out of 5.0 by Nice stay I would like to give a shout out to Pablo Paco and especially Salvador who each posess great customer service / hospitality skills and kep things lively and fun around the pool ! Thank you , you made our stay fun December 16, 2014
Rated 4.0 out of 5.0 by Overall wonderful experiance -beds and pillows are very comfortable -No cards required for beach towels, they are there waiting for you when you are ready to sit in the sun or swim in the pool -beachfront is cleaned daily of any trash or cig butts -waiter staff are excellent and always ready to serve you -food was good and two dining resturants were excellent December 16, 2014
Rated 3.0 out of 5.0 by Great beds/ Tired hotel The housekeeping staff were excellent, always had a smile for you and a clean room well stocked with amenities. The Mexican restaurant was awesome, the staff new the proper procedures for serving and were very polite, the manager even came around the poolside to invite you to his restaurant, the Italian restaurant on the other hand was all smoke and mirrors, with an "I don't care attitude" The snack bar waiter Elano was awesome always courteous and very genuine. The pool was cold for the first 3 or 4 days until the pool bar roof was re-done, also the pool is very beat up and in need of serious repair, The hardest working staff member was Adrian working around the pool and washrooms picking up garbage, moving lawn chairs whatever was needed of him, always friendly to customers and staff.The activities staff need to find a variety of zumba music as well as some classic rock, pop, north american music. December 11, 2014
Rated 4.0 out of 5.0 by Value Vacation I had a great time at this property. I would just upgrade your fitness centre with newer equipment and free weights and put some cleaning solution in the fitness centre to wipe down equipment when done. I would also have higher end alcohols and liqueurs such as Bailey's available. When we were there the swim up bar was closed as well as the game centre for kids, so that was a bit disappointing. I've stayed at the 4 and 5 * properties and this one is in a great location and is a good value for the money you spend. I was pleasantly surprised. Also their wireless was great:) December 8, 2014
Rated 4.0 out of 5.0 by Escape I have been to this resort a number of times in the past and have always enjoyed it. The staff are excellent and while this is an older building they are in the midst off a huge renovation. Guests need to be aware that there will be ongoing construction at this resort for some time and all facilities will not always be available. That is at least in my experience and from what I have observed. I booked this trip at a discounted rate which more than compensated for the construction inconvenience. December 6, 2014
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