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Rated 3.6 out of 5 by 34 reviewers.
Rated 4.0 out of 5.0 by vacaciones vacaciones familiares, muy bien el servicio , solo que se tiene muchas preferencias por los huespedes internacionales ( gringos ) a veces uno le pedia algo a los meseros y simplemente atendian primero a las gringas eso fue molesto y en la salida , nos sacaron del snack pinocho segun por que se nos habia vencido el cuarto ya y habia fila para hacer el chek out .. pero lo demas estuvo muy bien ... un chef muy atento en la noche oriental c onsiguio carne de res por que mi hija es alergica al puerco . July 15, 2014
Rated 4.0 out of 5.0 by CALIDEZ HUMANA, BUEN SERVIVIO UN HOTEL CONFORTABLE, CON AMBIENTE FAIMILIAR, EL PERSONAL ES ATENTO, TE HACE SENTIR BIEN, LA ALIMENTACION VARIADA. UNA ADECUADA RELACIOIN ENTRE SEVICIO Y PRECIO, SIN LUJOS, PERO CON LO NECESARIO PARA PASAR UNOS DIAS AGRADABLES Y TRANQULOS Y DE SANO RELAX July 11, 2014
Rated 3.0 out of 5.0 by Vacaciones nada gratas La pase muy mal por la falta de capacidad resolutiva de algún personal del hotel. Esperaba mucho mas. July 11, 2014
Rated 2.0 out of 5.0 El hotel se cae a pedazos En la reciente visita que hice al hotel encontre: Una filtracion de agua en mi habitacion, misma que reporte y se hizo caso omiso, las almohadas tenian un olor desagradable, el telefono estaba descompuesto y a media noche se encendia el speaker y escuchaba otras conversaciones, el elevador era insuficiente ya que tuvimos jornadas de espera de hasta 10 minutos. La alberca se encontro sucia, las mesas del restaurante fueron insuficientes ya que tuve que hacer fila de 20 minutos para que me asignaran mesa, los meseros de la alberca eran muy pocos asi como las sombrillas, en general una experiencia muy desagradable. July 4, 2014
Rated 4.0 out of 5.0 by Most comfortable bed I've ever been in The beds have a topper that is unlike any bed I've slept in at a Mexican resort, not the typical hard bed, it was excellent. The hotel overall is well taken care of. The restrooms in the room are lacking a little with painted tubs and rusting door jam and hinges but it is the tropics and a restroom to boot. The front desk was the most helpful, whatever we needed they helped us get it with a positive attitude. WARNING-the beach is full of sales people, every minute they come around to sell and it gets old. Also, the beach next to the hotel is public and was full of trash from locals leaving it behind, not very attractive. As far as food is concerned there are not alot of options in the area and we did not eat in the hotel, the service was excellent from the bar by the beach and they made a lot of rounds. July 1, 2014
Rated 1.0 out of 5.0 by LA ACTITUD DEL PERSONAL MALA SI LLEGANDO TE TRATAN MAL, LA ESTADIA SE VUELVE MALA Y TODO LO VES MAL!!! NO ME GUSTA COMO ATIENDEN Y RECIBEN A LA GENTE EN ESTE COMPLEJO EN PARTICULAR!!! June 30, 2014
Rated 3.0 out of 5.0 by Decent Facility. Terrible Food. Overall the resort was okay, but would not recommend it to my friends. As a place to sleep and shower, nothing wrong with it. If you need to eat there though, good luck. I wouldn't feed that trash to my dog. Seriously it's Mexico, people make amazing meals on gas powered grills on the sidewalk. A resort with a full kitchen should have been able to put out better than it is. June 26, 2014
Rated 4.0 out of 5.0 by Esperaba algo mejor... Me quede con mal sabor de boca, en las fotos sale todo súper bien, pero llegando mmm me quedaron mal, mis próximas vacaciones, mejor seguiré buscando un hotel a mis necesidades, pero si es grato a mi gusto y confort seguiré pagando ese extra que lo valga. Les hace falta muchas cosas y sobre todo cuidar de los detalles... June 23, 2014
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