Rated 3.9 out of 5 by 15
Rated 1.0 out of 5.0 by jmnunez El peor Holiday Inn
Holiday In Resort en Puerto Vallarta, Jalisco en México ha sido mi peor experiencia de estancia en la cadena IHG
Las habitaciones en muy malas condiciones, las instalaciones del hotel descuidadas, y un pésimo servicio
La playa muy sucia y un sinfín de ofrecimientos sin sentido dentro de las instalaciones
Muy fuera de los estándares del resto IHG, principalmente las habitaciones que son un referente en el resto de los hoteles
November 1, 2013
Rated 5.0 out of 5.0 by Mickey01 Surprisingly good
I read some of the reviews and wondered whether I'd made a mistake in booking here. Having just stayed in some Crowne Plaza and Intercontintental Hotels, on first impression the hotel did see a bit basic. And at the first breakfast, I was accosted by a member of staff whose only concern was how was I going to pay, proving one of the criticisms in a review to be correct. But this was the only occasion this happened, and , after settling in, I realised that actually the hotel had everything you needed. Everything worked, the rooms were clean and comfortable,I felt safe, and all the staff were excellent - very friendly and helpful: thank you especially to all of you in the restaurant who remembered me night afer night and helped make my stay a pleasant one. Shame about the weather though, but that is one problem the management cannot sort out !
Thank you Holiday Inn Puerto Vallerta, you proved up to the challenge and are worthy of the high scores ou receive.
October 4, 2013
Rated 5.0 out of 5.0 Extraordinario Servicio
Todo el personal en general hizo su mejor esfuerzo para que pasaramos una estancia placentera
August 26, 2013