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Rated 3.9 out of 5 by 97 reviewers.
Rated 5.0 out of 5.0 by Gracias! Personal muy atento a nuestras necesidades durante la estancia. September 10, 2014
Rated 5.0 out of 5.0 by Excellent hotel and staff Me and my girlfriend had an amazing time at Los Cabos. we didn't spend much time at the hotel but we enjoyed every second there. The staff is hands down the most friendly ever. Always willing to help. September 9, 2014
Rated 4.0 out of 5.0 by Se puede mejorar en la atención Estuvo el hotel, fue cómodo y relajante, para el precio que se paga me parece bien, los alimentos eran buenos, los refrescos como la cerveza tenía un sabor muy rebajado, pero las bebidas preparadas tenían buen sabor. Algo que creo que si deben de mejorar es que los meseros sean más amables, por que si a veces estaban un poco ásperos y les faltaba más amabilidad y me habían comentado que el restaurant en la cena cerraba a las 11 por cuestiones personales un día se me hizo tarde llegue a las 10:40 y ya no quisieron servirme eso fue algo que no me agrado, porque en el letrero que vi decía que cerraba a las 11. September 8, 2014
Rated 5.0 out of 5.0 by Comida y ventas En general mi estancia fue muy buena, sólo falta tener más variedad en los menús cuando en temperada baja. Una experiencia muy diferente fue la reunión donde intentaron vendernos paquetes de noches de hotel, la forma de presentación es ambigua, los vendedores presionan ante la negación del cliente y exageran o inventan beneficios para buscar que el cliente compre. E incluso se molestan si no accedemos a comprar o les decimos que el precio es muy alto September 7, 2014
Rated 5.0 out of 5.0 by Tollas sucias y exceso de información. Agradecería que cuando se solicita el cambio de toallas se realice y que el personal encargado de informar sobre las membresías no atosigue a los huéspedes con promociones. September 4, 2014
Rated 5.0 out of 5.0 by CALIDEZ EN LA ATENCION Realmente una atención con calidez del personal, desde los jardineros, meseros y camaristas September 1, 2014
Rated 5.0 out of 5.0 by Very good value for family with kids. (1) Excellent quality of food under the price you paid. The food tastes were beyond our expectation. This alone is a good value against what you pay. If you stay a week or less, the choices of menu/restaurants are enough. Unless you definitely want more than 3 choices for each of salad/main/dessert per meal (lunch/dinner), it is one of the best value I have ever experienced. (2) Events/programs are good enough. We enjoyed almost "private" tennis lessons every day for 1 hour. Coach could speak English, and tailored the clinic lesson contents based on my family's needs. This is also a great value given it is free!!! (though, we gave tip to him for our appreciation). (3) There was no beer selection and wine selection was limited, but that was OK for us as we were not big "drinkers". (4) Room facility was good enough. It was not very new but given the price you pay, the quality was good enough. (5) Security staff was checking enough thus we did not feel any concern about it although, technically speacking someone can come in through adjacent beach. Staff was also friendly. (6) Since we visited mid August when the summer vacation peak was over, it was very relaxing as not too crowded. August 25, 2014
Rated 1.0 out of 5.0 by Quality of Resort This is a completely unacceptable resort. It is not clean, it is focused on being a timeshare and selling instead of dealing with customers and I was completely disappointed. The food and drinks are all inclusive but the food is simply not good quality and tastes like it is rewarmed, reprocessed, etc. Reminded me of the way a school cafeteria works. Bartenders were probably the only shining spot and the taco stand outside near the pool was acceptable. August 24, 2014
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