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Rated 4.0 out of 5 by 70 reviewers.
Rated 5.0 out of 5.0 by Excelente Trato Me encanto el hotel es un hotel muy amplio en el que puedes relajarte de manera espectacular el servicio de la comida fue excelente, cuando es un servicio de bufete por lo regular tienes que dar una buena propina para que el mesero traiga las bebidas que pides, pero en este hotel el trato y la gente fue espectacular siempre estuvieron pendiente de lo que necesitábamos y siempre muy dispuestos a resolver todas nuestras dudas. recomiendo este hotel amplia mente ya que en relación con lo pagado nos dio mucho a cambio. saludos... July 17, 2014
Rated 4.0 out of 5.0 by Very nice resort Overall I would recommend this resort if you are looking for a cost effective, relaxing holiday at the pool and are not fussed about swimming in the sea. The staff are very friendly and they really do recognize IHG members so I felt like a valued guest. The pools are clean and the rooms are well serviced every day. The rooms are very basic but the hammock and private area outised is a very nice touch. The mini bar is pretty poor, just water and soda... The food was acceptable, a little monotonous, and not necessarily of the highest quality, but acceptable all the same. The drinks were good and staff extremely friendly, not watered down, and a good selection. We have had more expensive all inclusive holidays and I am therefore reticent to make too many comparisons. There were issues with the air conditioning (during an extremely hot and humid period) and I think the hotel was extremely professional and well organized. When the issues were specific to a building they immediately relocated us to an equally nice room . When they were due to fix the air conditioning it impacted the whole hotel and they advised all guests in advance and provided luxury transportation to an alternative hotel for the night only, ensuring customers could leave late and get back early (with different time options). I was extremely impressed by the way they dealt with an unfortunate situation. Very professional and very well organized. We were disappointed that the sea is not swimmable as this was not apparent in any of the literature. We had to take a taxi to San Lucas on a couple of occasions but that was the only major let down. Other disappointment was the quality of evening entertainment, very poor. With 2 teenage children there was absolutely nothing to do in the evenings. Only other small issue were the amount of people exaggerating with free alcohol, it would be nice if the hotel had stronger regulations it could enforce regarding drunk behaviour, particularly in the swimming pool area, and areas where children are present. I understand this is a challenge, and risk in any all inclusive resort. Overall I think this is a very pleasant resort with extremely friendly and welcoming staff. . July 16, 2014
Rated 5.0 out of 5.0 EXCELENTES VACACIONES Por tercera vez visitamos el Hotel y como siempre la atención fue de lo mejor, así como la disposición del personal para hacer agradable nuestra estancia. Nuestro hijos se divirtieron mucho ya que existen diferentes opciones para ellos. En resumen todo estuvo tan bien que regresaremos próximamente. July 16, 2014
Rated 3.0 out of 5.0 GOOD FOR THE PRICE WE WENT FOR OUR HONEY MOON AND WE LIKED THE HOTEL, STAFF WAS OF ( ADULT AREA BARTENDER WAS AWESOME HER NAME IS ALMA, FOOD WAS DECENT BUT NOT GREAT. BEAKFAST WAS THE BEST OF ALL. LACK OF SEAFOOD SURPRISED ME. THE GROUNDS WERE NICELY MAINTAINED AND THE POOLS WERE NICE WITH SWIM UP BARS. TECATE AND DOS XX WAS THE BEER THEY SERVE AND THAT WAS GOOD. MIXED DRINKS FELT A LITTLE BIT WATTERED BUT OK. OVERALL WE WOULD GO BACK AND WOULD RECOMMEND TO OUR FRIENDS. July 16, 2014
Rated 4.0 out of 5.0 by Estrategias de mejora Variar la alimentación, el menú que presentan en los diferentes restaurants es monótono, mejorar calidad de repostería. Por las noches que se satura fácilmente y el servicio es a la carta, hacerlo más eficiente en cuanto a personal. El punto negro es la forma en que atrapan los del grupo presidente para venta de planes, destinos, acceder a grupo intercontinental presidente etc. eso si es muy desgastante hablan de un tiempo de una hora y no es real, son muy insistentes al grado de ser una molestia y un enfado. Entiendo que es parte de su trabajo pero deben respetar cuando se dice nooooooo. July 15, 2014
Rated 5.0 out of 5.0 by Servicio Agradable Recomiendo ampliamente este hotel para tus próximas vacaciones, este destino es realmente hermoso, Dios mediante regresaremos en JULIO DEL 2015, nos encantaría regresar al Holiday Inn Resort , sólo si le agrega variedad a sus Bufetes. July 15, 2014
Rated 5.0 out of 5.0 by An almost 100% Perfect Vacation It was truly the best experience I could have ever asked for in traveling the first time to Mexico. I will defintely go back, I did not want to leave. Loved it! I have nothing to complain about. It was fantastic, everything, the people, the food, the room, just the place, I wish I could live there. Of course, I am not used to the humidity, but after a few days, I was acclimated to the weather. A truly beautiful paradise. Even though I've never seen any of the other resorts, I truly believe, when you consider the grounds and the bird estuary, it's the best resort there in San Jose del Cabo. Thank you for everything! July 14, 2014
Rated 5.0 out of 5.0 by What a wonderful experience! My wife and I just spent a week (July 2014) at this resort and all I can tell you is that: the staff friendliness, the delicious food, the cleanliness of the resort (room, grounds, swimming pools, etc) and the beautiful beach setting are unmatched. July 14, 2014
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