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Rated 4.1 out of 5 by 14 reviewers.
Rated 5.0 out of 5.0 by Family friendly Our whole family enjoyed our stay. Staff was very nice and helpful. Beds were a little hard. We all agree we would love to go back again. February 20, 2014
Rated 5.0 out of 5.0 by Great Resort My husband and I stayed at the Holiday Inn Resort from 2/13/2014-2/16/2014 and we came from CA. The service was great and the activities kept us busy. I had an amazing time and definitely recommend it. My only concern is the care for the horses. The hotel sells activities and one of them is horseback riding on the beach. We had never done it so we decided to try it out early in the day. The horses look so tired and didn’t look very happy. I wish the resort invested in having these horses be healthy and allowing them days off to roam free since they sell the services to people coming to stay on vacation. I felt guilty after ridding the horse because I felt that the heat and the sand are so hard on them. That is an amazing activity but I recommend better care for the horses. February 19, 2014
Rated 4.0 out of 5.0 by Pleasant Surprise in San Jose del Cabo The pictures don not do justice to the grounds. Amazing plants and trees! Hats off to the grounds keepers. The best surprise was the bird sanctuary adjacent the resort. What a treat! This is a quiet resort with a lot of seniors & Canadians galore. If you want true peace & serenity book a main floor patio suite looking out to the adult pool and sanctuary. No loud music, bingo and PA system on that side. We had a main floor walk out room but it was too close to the "party pool" and way too loud. We found it necessary to go elsewhere and there were many fine places to relax away from the noise. We had a nice room and our cleaning people were excellent. For morning walks we toured the sanctuary. It has a decent paved path along the water. The old town was an easy walk and very pleasant to visit. We also walked to Mega many times and found all that we needed there. The view from the mall food court is a "must see". Beautiful! Word of warning to smokers traveling to Cabo. We were three adults with four cartons of Cdn cigarettes. I was hauled off to a Customs office #pirates den# upon arrival. They charged me a $ 460.00 fine for the 4th carton. They wouldn't let me throw it out. They wouldn't charge me duty. They said they would fine me for all four #4# cartons if I refused to pay the $ 460.00. With five bandits standing around me I had no choice but to pay. I hope Mexico is proud of these fine employees. What an excellent experience on our first trip to Cabo! No small wonder that PV is so popular. Truthfully I think we will return to the Baja but maybe by station wagon or old pickup truck next time . . . February 9, 2014
Rated 4.0 out of 5.0 by Great service but dining problems Great resort for the price. Very friendly customer service. walking distance from San Jose Del Cabo city which is a small town with beautiful art galleries. Problem - dinning halls - Only 2 open for breakfast. Only 1 buffet for dinner which has no vegetarian options. Need to make reservations to dine in at 2 restaurants by 10 am max. Same menu everyday at the sit down restaurants in the evening. Hello - Can't eat the same thing everyday. Some needs to think thru it. Pools are a bit cold. Beaches not swimmable...but none are in Cabos anywhere. Great family resort with lots of entertainment by the pool and every night by the beach. would recommend unless you are a vegetarian. Far from Cabo San Lucas - but can take city bus for 27 pesos one way. Cab $40 one way January 3, 2014
Rated 5.0 out of 5.0 by loved it stayed 5 nights, will be returning next year. The grounds were absolutely beautiful. August 22, 2013
Rated 4.0 out of 5.0 by Excellent service, cozy and clean I just returned from a week at this resort. The room was very comfortable, spacious and clean. This resort is one of the older ones in San Jose Del Cabo, however not all units have a balcony. If you want a balcony you need to book a ground floor villa or a third floor unit (those balconies are very tiny) so it is best to get a ground floor villa with hammock. The food at this resort is good although they do have a tendancy to sometimes overcook the pork and beef. The best part of this resort was the staff and it's cozy, location not far from the old town San Jose del Cabo. Everyone at the resort is so helpful, professional and courteous. Rose from WestJet Vacations was very knowledgable and helpful. In particular the bellmen Enrique and Carlos were most professional and helpful. The waiters in the restaurant, Gonzalo and Marco, made every breakfast such an enjoyable experience. Enrique, Carlos, Gonzalo and Marco, thank you! Your attention to detail and professionalism makes you stand out, every resort should have just excellent staff. A lot of Mexican tourists vacationed at this resort which was quite refreshing and helped with my Spanish! There is a hotel shuttle that can take you into Cabo San Lucas. The beach is fantastic however due to strong undercurrents swimming was not permitted. This is a quiet resort so if you are looking for lots of action it's not for you. If you are just looking for some down time with a book, a few day trips and a real authentic Mexican experience this is your spot. The only criticism I'd have for the hotel is that they should post their Dining/Activity schedules throughout the resort near each building, not just at the front entrance. The restaurants tend to rotate often so you wouldn't know which restaurant was open until the day you actually walked up to discover it was closed. My shower also didn't have much hot water although the tap from the sink did. Well done Holiday Inn and thank you for the extra birthday treats! A wonderful surprise. August 19, 2013
Rated 4.0 out of 5.0 by Pretty good but lacking in the details Overall, a very good experience. The hotel & grounds were very well kept. The staff was friendly & knowledgable. Our biggest problem was the room. Our A/C never functioned correctly & the room temperature never dropped below 78 degrees F. After a long day in the Cabo sun & heat, no one wants to sleep in a puddle of their own sweat. We were forced to take at least 2 showers daily. We notified the front desk 3 times that we qwould like it cooler in our room & they never responded or took any sort of action. Very Disappointing! The beds were the hardest I have ever slept on. It literally felt like you were laying on a countertop. The room had ants, but I expect that to a certain degree in the Mexican desert. Overall, a nice stay. But the small details should be addressed to make it a great one. PS - You should be sure to point out on the site that there is NO swimming on the beach. My 5 year old was a little disappointed, but he got over it when he saw the newly installed waterslides. August 8, 2013
Rated 5.0 out of 5.0 by Relaxing Place and very good service Thank you to all the Staff in Holiday Inn Resort Los Cabos, David at the Front Desk, Enrique our bell boy, Anabel our favorite waitress, and Hector the photo guy was great. Everyone was trying to give their best. Our room was quite hot, becouse outside was around 38C but they moved us to a cooler room. (AA worked much better on the 2nd one). Breakfast was great and food in general was very good, we tried mexican and italian dinner buffet, both had chefs prepering dishes at the moment in a small station. We rented a jeep and went to La Paz around 2 hours from San Jose, through Todos Santos and its a very worthy trip, soooo nice. Overall an excellent vacation. August 5, 2013
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