Rated 4.0 out of 5 by 10
Rated 5.0 out of 5.0 by Tinapac loved it
stayed 5 nights, will be returning next year. The grounds were absolutely beautiful.
August 22, 2013
Rated 4.0 out of 5.0 by Canada16 Excellent service, cozy and clean
I just returned from a week at this resort. The room was very comfortable, spacious and clean. This resort is one of the older ones in San Jose Del Cabo, however not all units have a balcony. If you want a balcony you need to book a ground floor villa or a third floor unit (those balconies are very tiny) so it is best to get a ground floor villa with hammock. The food at this resort is good although they do have a tendancy to sometimes overcook the pork and beef. The best part of this resort was the staff and it's cozy, location not far from the old town San Jose del Cabo. Everyone at the resort is so helpful, professional and courteous. Rose from WestJet Vacations was very knowledgable and helpful. In particular the bellmen Enrique and Carlos were most professional and helpful. The waiters in the restaurant, Gonzalo and Marco, made every breakfast such an enjoyable experience. Enrique, Carlos, Gonzalo and Marco, thank you! Your attention to detail and professionalism makes you stand out, every resort should have just excellent staff. A lot of Mexican tourists vacationed at this resort which was quite refreshing and helped with my Spanish! There is a hotel shuttle that can take you into Cabo San Lucas. The beach is fantastic however due to strong undercurrents swimming was not permitted. This is a quiet resort so if you are looking for lots of action it's not for you. If you are just looking for some down time with a book, a few day trips and a real authentic Mexican experience this is your spot. The only criticism I'd have for the hotel is that they should post their Dining/Activity schedules throughout the resort near each building, not just at the front entrance. The restaurants tend to rotate often so you wouldn't know which restaurant was open until the day you actually walked up to discover it was closed. My shower also didn't have much hot water although the tap from the sink did. Well done Holiday Inn and thank you for the extra birthday treats! A wonderful surprise.
August 19, 2013
Rated 4.0 out of 5.0 by JW577 Pretty good but lacking in the details
Overall, a very good experience. The hotel & grounds were very well kept. The staff was friendly & knowledgable. Our biggest problem was the room. Our A/C never functioned correctly & the room temperature never dropped below 78 degrees F. After a long day in the Cabo sun & heat, no one wants to sleep in a puddle of their own sweat. We were forced to take at least 2 showers daily. We notified the front desk 3 times that we qwould like it cooler in our room & they never responded or took any sort of action. Very Disappointing!
The beds were the hardest I have ever slept on. It literally felt like you were laying on a countertop. The room had ants, but I expect that to a certain degree in the Mexican desert.
Overall, a nice stay. But the small details should be addressed to make it a great one.
PS - You should be sure to point out on the site that there is NO swimming on the beach. My 5 year old was a little disappointed, but he got over it when he saw the newly installed waterslides.
August 8, 2013
Rated 5.0 out of 5.0 by IvonneRdeP Relaxing Place and very good service
Thank you to all the Staff in Holiday Inn Resort Los Cabos, David at the Front Desk, Enrique our bell boy, Anabel our favorite waitress, and Hector the photo guy was great. Everyone was trying to give their best.
Our room was quite hot, becouse outside was around 38C but they moved us to a cooler room. (AA worked much better on the 2nd one). Breakfast was great and food in general was very good, we tried mexican and italian dinner buffet, both had chefs prepering dishes at the moment in a small station.
We rented a jeep and went to La Paz around 2 hours from San Jose, through Todos Santos and its a very worthy trip, soooo nice.
Overall an excellent vacation.
August 5, 2013
Rated 3.0 out of 5.0 by clarita food and service terrible
the food was horrible, no restaurants to pick, only one with reservation and they do it on a piece of paper and all the guest were trying to do it, the service was awful, we like holiday inn and always pick this hotels but this time we are so disappointed
April 20, 2013
Rated 4.0 out of 5.0 by lojigab Los cabos
Fui en plan de descanso y lo que recibi fue un acoso por parte de las personas que venden tiempo compartido, en especial por una persona con el nombre de Walter.
April 3, 2013
Rated 5.0 out of 5.0 by Robert5733 Great Vacation and wonderful staff
Just returned from Holiday Inn Resort Los Cabos, and had a beautiful vacation. I read a lot of reviews and was ready for everything, but you could tell they have been working on all of the negative aspects spoken of in the reviews.
We had booked a Pool-View Lanai room and At check-in we requested a room in the 4000 block and were given it right away. Couldn't have been happier. Upon entering the room though, we found that it apparently had been started on the cleaning but not finished. There were no garbage bags in the cans, no towels, no shower curtains, and the floor was dirty. We needed to eat so we stopped by the front desk and informed them and went to eat. When we returned to the room it was all taken care of for us. We had a safe and a refrigerator in our room which we had read that you must request. We were in 4108 which some have posted are noisy with the night life, but we enjoyed our room. It was local to everything and in the evening we could set on the lanai and listen to the music.
The pools were nice but it is hard to get a chair. People start throwing their towels on the chairs by 6am and they are pretty much all taken by 8am. Some days can be a little windy later in the afternoon, but we found that the adult pool and bar was blocked from the wind and made it a little nicer.
The service at this resort was awesome. Everyone was friendly and willing to help. We had no problems with them throughout our stay.
The food was good, at sometimes spectacular. The taco stand was outstanding. We arrived in the middle of the week and had good choices for our meals but after the weekend it became busy and they opened up more choices. It was the same food but just more availability, like the taco stand went from every other day to every day.
The shows were okay and you could tell they were trying their hardest, but they were still in need of some practice. It still made a nice touch with the buffet for dinner though.
If you decide on a snorkeling tour, try to get information on the weather in order to pick the day. Most of the days were rough and they didn’t advise beginners to go off the boat, of course nothing is mentioned until you are half-way to the spot. We had one day that that was smooth there were not even any waves. If it is only snorkeling you want and not the party boat, I would suggest bringing your own equipment and taking a cab/bus to Chileno bay or Santa Maria and snorkeling on your own.
We used Transcabo to book our airport transfer and it was well worth the stress it saved not having to worry about cabs and the like. Local buses are widely available and very cheap, but we chose to just walk locally or catch the shuttle to Cabo($10).
Overall it was a great vacation and I would do it again.
March 29, 2013
Rated 2.0 out of 5.0 by unhappyinlacey Need to check what's going on with this hotel
We went here in Oct of 2012. And boy was it the worst vacation I’ve had in a long time. When we arrived we were told at our Deluxe Oceanfront Lanai was not a option at this hotel. Later we found out that there just weren’t that may quest and they closed down 2/3 of the hotel. WE had two places to eat at when they say they have what 4-6. Again they said were under construction. We had family there and the music they were playing was not kid friendly, even for me the rap was pretty bad. I wish that they would of inform us before we came that they were under construction. Only two bars were opened. Also they had buffet most of the time with in the 7 days I think we had 2 sit down dinners. I hope they get there act together because the resort was beautiful, and we didn’t get to enjoy it. They staff was friendly and helpfully
January 25, 2013