Rated 4.1 out of 5 by 260
Rated 5.0 out of 5.0 by kevin1965 Los Cabos All Inclusive
I would like to personally recognize a few of your staff members for their excellence service to myself and my family. Upon arriving we were met by Christian who accompanied us to our room.
He explained the amenities to us and the hotel logistics and made sure we had what we needed for our 8 day stay.
He took the extra time with us and really made us feel at home right from the start. All throughout the week, he made sure to speak with us, made sure we had transportation for our adventures, or give us a simple water when my wife and I went for a walk.
I have stayed at hundreds of hotels for business and pleasure and have never received the kind of personal attention I did as I got from Christian.
I hope you will personally recognize him for his outstanding achievements in providing outstanding service to your guests.
The other individual I would like to personally thank is Henry from your wait staff.
He always made sure to make sure we had what we needed and took some additional time to speak with us.
While my wife and I were walking in San Jose, we ran into Henry. He stopped us to make sure we were doing ok and gave us some suggestions for eateries and some sites to visit.
This level of attention that Christian and Henry gave to my family really speaks volume of whoever’s training you all are doing something fantastic there. It will also assure another trip by our family to your resort.
Thanks so much again for all your help prior to our visit as well as while we stayed at your resort Raul!!
June 29, 2015
Rated 5.0 out of 5.0 by tio verde mis vacaciones familiares
en terminos generales la estancia fue muy agradable ,los servicios estupendos y la comida igual, mi familia lo disfruto mucho
June 27, 2015
Rated 5.0 out of 5.0 by Rodriguez1987 Estancia 5 noches 6 días
Una experiencia completamente inolvidables, es un hotel de primera calidad. El staff del hotel es demasiado amable y cortes y su idiomas inglés es muy interesante y no discriminan a ninguna nacionalidad.
Ampliamente recomendable para ir desde amigos, familias, amigos, etc.
June 27, 2015
Rated 5.0 out of 5.0 by Rene61 Hermosas vacaciones famniliares
Desde la llegada vimos un hotel con buen aspecto, la atención en general es muy buena sobre todo en los restaurantes.
Las actividades durante el día con variadas, por las noches también.
June 26, 2015
Rated 4.0 out of 5.0 by kidskidskids Quite and relaxing
Stayed in rooms 2303 and 2302. Great view from these rooms. Over looking adult pool, ocean and reserve. Quite. This is a quite resort- not a party resort. Its not fancy but very nice, clean, and safe. Food is good but not fancy. Ie lobster, etc. Very good value for the cost. Suggestions for improvements and more money opportunities for the resort- Keep the 1 bar open until 2am and offer dancing for those looking for that. Open a casino. Offer more activities. Teach a fitness class ie yoga or something, teach how to give a massage ie foot, cooking class, etc. Offer a guided tour into town, etc Keep people there at the resort instead of them traveling into San Lucas.
June 25, 2015
Rated 4.0 out of 5.0 by Jen212 Great service and good value.
The Holiday Inn Los Cabos is a good value for the price. We experienced excellent service, great pool side leisure time and really enjoyed our stay. The only complaint we had was with the variety of food available. Breakfast was amazing, but lunch and sometimes dinner seemed to be sub-par.
June 25, 2015
Rated 5.0 out of 5.0 by carebear82 Caring Staff and Great Location!
My husband and I enjoyed The Holiday Inn Resort Los Cabos for our 11-year anniversary trip. We had a 1st floor room facing the adults-only (quiet) pool. We enjoyed views of the ocean and the sounds of the bird estuary and distant crashing waves. All of the staff members (from reception to bartenders to room service) were friendly and caring. The food was decent and there was a reasonable variety. Internet was spotty but that was a minor complaint. We enjoyed the pools, walks on the beach, tasty drinks and lots of relaxing and soaking up the sun. We can't wait to go back!
June 24, 2015
Rated 4.0 out of 5.0 by Big Per Better Than I Anticipated
The facilities were better than I expected, the bedding was quite comfortable but the food and beverages are fair to average. In the end, good value for the money spent.
June 24, 2015