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Rated 4.0 out of 5 by 154 reviewers.
Rated 4.0 out of 5.0 Personas fumando en restaurant La Terraza Considero que debieran señalar a los huéspedes del hotel que en caso de requerir fumar lo hagan fuera del restaurant La Terraza. Si bien es cierto que dicho restaurant es al aire libre, también es cierto que resulta muy incómodo para los que no fumamos estar consumiendo y al mismo tiempo respirando humo de cigarro. Desconozco la política seguida por Holiday Inn en sus hoteles, pero un ejemplo: el mismo hotel pero en Puerto Vallarta, el restaurant al aire libre localizado a un lado de la alberca, si alguna persona desea fumar debe retirarse del área del restaurant y los meseros, hostess y capitán de meseros están atentos para evitar que se fume en el restaurant. No se le quita al huésped su derecho a fumar si así lo desea, y al mismo tiempo se respeta el derecho de los no fumadores. Quedo a sus órdenes para cualquier comentario. February 27, 2015
Rated 5.0 out of 5.0 by Great Resort!! Provided a great selection of rooms as our first room was not located in a great place for a couple. Even though they are still working on recovery/expansion there was plenty of food selections in the 2 restaurants and plenty of bars with wonderful bartenders and wait staff. Everything from great tropical drinks to just a beer for those that preferred. We went off site much more than I usually do at a resort like this and always felt safe walking into town to shop or night life or grab a different snack or quick bite to eat. All in all it was a very nice resort in an excellent location for a quiet getaway. I will return for a Miami Vice or maybe a Twister soon I hope! February 27, 2015
Rated 2.0 out of 5.0 by Comfortable bed. Clean Pool. We were disappointed that we were not advised that the main restaurant was not reopened yet. Food was good, but not exceptional. Beverage service at meals was very slow. Finding a clean table was difficult. Two pools were open and very clean. Rules for the "quiet" pool were not followed. Children and music were allowed. Trying to get assistance was difficult, as the only staff that we could find that understood any English were the front desk and door man. The room was a little disappointing, but the bed was very comfortable. Guests were very loud throughout the evening and early morning hours, but we were able to cover it somewhat by running the air conditioner. We could hear what people in the next room were doing. February 27, 2015
Rated 5.0 out of 5.0 by awesome service my stay at the Holiday inn was great from beginning to end (except for a little snag at the beginning) getting there from the airport to check in to having a blast for 2 weeks. The bartenders were great at making the drinks that I wanted. The servers were always on the ball when we were eating Housekeeping was great some days and slow other days but all in all they did an awesome job at keeping my room clean. Front desk was available when needed and the bell hops were awesome at helping for any thing February 26, 2015
Rated 4.0 out of 5.0 by Nice, spacious resort We spent two nights there in February, 2015. Our room was new, quiet, clean and spacious with ocean view. The king bed was very comfortable. The built-in vanity was only about 3.5 feet wide. There was no exhaust fan for the shower/toilet. The concrete wall on the balcony blocks the view of the property and the ocean if you sit down. The resort has a lot of property and a long and wide stretch of sandy beach. Not swimmable due to treacherous currents The adults' only pool is the only heated pool, but the two other main pools are quite clean, nice and large. There are only two restaurants - a buffet and a casual, beach front café with menus and table service. The food at the buffet was average and the outdoor, shade-and-sun seating area was quite nice. Staff gave good service with coffee, etc. The beach front café has a limited menu. Service was just OK and the kitchen was very slow. This resort very much needs a couple of nice, a-la-cart restaurants. If they improve the eating choices, this can be a 4-star resort. February 26, 2015
Rated 5.0 out of 5.0 by Great Service I have never had such outstanding customer service at a resort or hotel. Every single employee, no matter what their position, greeted us with genuine smiles and attitude. Given how soon after the hurricane 9/2014 the resort was perfect. February 26, 2015
Rated 5.0 out of 5.0 by Excellent in every way This was our 5th trip to this resort and we will be back for #6. There have been several great updates since the huricane devastated this area including brand new beds, a beach front restaraunt, rooms with large terrace', and fresh paint inside and out. There was a bit of construction for the new performance stage being build but what do you expect - they had a hurricane #I dont understand the negative reviews about this ... what do you expect#? The staff was awesome especially Raul at the front desk, he always makes us feel welcome and he goes the extra mile for his guests. The pools were clean and heated, and the grounds look great. We will definately be back. February 25, 2015
Rated 5.0 out of 5.0 by Great, relaxing vacation This was our second stay at the Holiday Inn Los Cabos. Although it is not the fanciest all-inclusive, the quality for the price is great. The staff are wonderful, and the property is beautiful. February 24, 2015
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(32 Questions : 41 Answers)

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Do you offer adjoining rooms?

2 months ago
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Yes, this hotel does offer connecting rooms. However, they are unable to guarantee those requests until the day of arrival.
2 months ago
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With this hotel being in the shape of a "W" it allows for three very distinct ambiances within the same property. The first area is an Adult Section (No music, no food, no children. The perfect place to hide away and relax). They also have an Activities Pool (aquaerobics, water polo, water volleyball, trivia, bingo and Swim up bar) and a Family Pool (the place to get together with the family and enjoy water and sun fun).
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Is there beach access from the hotel?

2 months ago
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Yes, but be very careful if you decide to swim, the under tow can be strong. The beach is beautiful and huge, it is directly in front of the resort. Basically walk right onto the sand from the pool area.
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Do all rooms come with a view?

2 months ago
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Answer: 
Most of the rooms at this hotel offer a view of the mountains, pool or even the ocean. Check the description on your preferred room type for details on the specific view.
2 months ago
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Yes. At this hotel, all rates are all inclusive. This includes all meals, snacks, theme parties, buffets, unlimited beverage, and unlimited activities.
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