Rated 4.1 out of 5 by 307
Rated 5.0 out of 5.0 by Matt969 A great trip
We enjoyed the Holiday Inn Resort. Most of the staff was friendly and helpful. Only had a problem with 1 bartender ignoring some of the patrons, I'm guessing because others were tipping him better. The food was really good for an all inclusive resort. We had a problem with the safe and telephone in our room and maintenance showed up almost immediately to fix it.
August 31, 2015
Rated 4.0 out of 5.0 by DADBYRNE Nice resort...........
The rooms were clean and most staff was helpful and polite. The concierge was adequate at best as questions were not answered with confidence nor certainty. I expected Concierge service to assist me in a strange city and country and it was not as helpful as one would expect.
Local shuttle service was available at two certain times during the day but a HOTEL Shuttle would have been more welcome, coming from the airport and helping with discovering parts of the area.
Pool staff was excellent, hotel staff very good and the resort was clean and well kept.
It would have also have helped to be informed of WHERE guests could access a swimming area in the ocean.
August 29, 2015
Rated 2.0 out of 5.0 by MiMV VACACIONES DE VERANO
EN LO GENERAL ESTUVO BIEN EL HOTEL PERO LA ANTENCIÓN DEL PERSONAL MUY DEFICIENTE, O POCO PERSONAL, EN LAS ÁREAS DE RESTAURANTE Y LOBBY MUCHÍSIMO CALOR . DE IGUAL FORMA EN LA HABITACIÓN NO FUNCIONABAN LOS AIRES ACONDICIONADOS, FALTABAN DE TODO EN CUANTO A L BAÑO JABON, SHAMPOO ETC., EL PRIMER DÍA DE ESTANCIA NOS ATENDIO DAVI Y FUE EXCELENTE AL DÍA SIGUIENTE EXTENDIMOS UN DÍA Y MUY MAL LA RECEPCIONISTA.
August 26, 2015