Rated 4.2 out of 5 by 365
Rated 5.0 out of 5.0 Great service and great value
Best all inclusive trip we've had to date. Staff was excellent, friendly and always helpful. I've had far worse wait staff service at high end restaurants! The employees seemed to enjoy their job. From check in to check out, we felt at home. Room was great, food was way above average for a AI resort. Selection not as big as large resorts but everything we ate or ordered was very good. The area is safe, near many things to do.
I have many employees to point out as extraordinary, but the ones I remember most are Raul, several great waiters in Abel, Eduardo, and Victor, bartenders Noe and Elva were awesome, Carla at the front desk always had a friendly smile and helpful.
Room was more than adequate. I do wish they would reconsider adding mini fridges and a microwave, but wasn't bad without. I was getting local made food and wanted a place to store it and cold water at night in the room would have been nice, but I'm not complaining!
Pools and grounds were beautiful, San Jose, marina were close and a lot of fun. I think the resort was great for adults, families with small kids, and I would have even liked it as a teenager, but having said that, when my kids were teens, they didnt like anything I chose, LOL.
AS I said, we've done the all-inclusive thing a lot, and we always discuss on the plane home, would we go back to then resort, the area, etc. We will back to this resort! Hopefully soon. Trying now to talk family and friends into going with us. Undoubtably the best resort and trip we've ever had, for value, service, room, and food!
November 25, 2015
Rated 4.0 out of 5.0 by Joey666 great overall service
It was a great time and met a lot of great people there
November 24, 2015
Rated 4.0 out of 5.0 by MEXSAFEFLYER I Excelente atención, pésimo internet
Mi estancia se debió a cuestiones de trabajo; por lo que aunque sea un resort es para mí de suma importancia la calidad del Internet. Respecto a la habitación la presión del agua de la regadera muy deficiente y el agua de la misma se estancaba. La iluminación del baño sumamente deficiente para rasurarse. Todo es ampliamente compensado por la amabilidad y atención del personal; estimo que el corregir estos detalles les daría mas recursos para obtener mejor puntuación en general como establecimiento. La alberca principal en mantenimiento.
November 22, 2015