Rated 4.2 out of 5 by 277
Rated 3.0 out of 5.0 by Unhappy 2244 Bathroom terrible
This hotel is way overpriced. The bathroom in room 258 was awful. In order to use the sink I had to stand sideways to it because there is not enough room between the toilet and counter top. The toilet was very slow flushing I had to hold the handle down quite a while. The tub would not drain properly and when taking a shower I was ankle deep in dirty water constantly. No continental breakfast. The value for what it cost to stay there is way under par. We were not happy. I would not recommend this hotel because of the cost.
July 3, 2015
Rated 5.0 out of 5.0 by denajo Great Location, Great Stay
This is a great property on the water and within safe walking distance to all that downtown Traverse City has to offer. The bed and room were comfortable and clean.
We would definitely stay here again and highly recommend this property as a great place to stay in Traverse City!
June 30, 2015
Rated 4.0 out of 5.0 by Hoadster55 Extended stay
Room was fine and quiet during my extended stay for several months, except there was the odd fire alarm that went off by accident in the early hours in the morning. So much for my beauty rest. No small microwave in the room which would have been nice. I did notice that the internet signal was poor as my quality of my skype calls was not good. Also my TV image was not color sharp as compared to what I have at home. Only noticed these differences when I stayed at my home away from hotel on weekends. Shuttle service was good and I found it best to do follow-up calls to be sure it was on way to airport or ready to leave in morning. Hotel stay was good. Didn't use restaurants so I can't comment on that.
June 29, 2015
Rated 4.0 out of 5.0 by btennis Great location but poor restaurant service
Very nice location to downtown and so easy to walk everywhere. Great amenities on property-pool, sauna, beach, outside patio. Perfect location if you have a conference at Northwestern Michigan's conference center!
June 23, 2015
Rated 5.0 out of 5.0 by KTVCPiperFan I'll be back!
Very nice stay. Room was clean and comfortable. The onsite Starbucks was a real treat and the food served in the restaurant was excellent! You can't beat the West Bay location and there was plenty of parking. All in all, a wonderful experience. I'll be back on my next trip to Traverse City!
June 19, 2015
Rated 4.0 out of 5.0 by Erin Marie Excellent breakfast staff
Very pleased with the staff in the morning in the café. They were pleasant as well as attentive all three days. This hotel is located with in walking distance to the downtown area, which is great for additional restaurants.
June 17, 2015
Rated 4.0 out of 5.0 by bluerace excellent service
kind of noisy. I can hear clearly when people talked outside. even I stayed at 4th floor, people talked at first floor(outside of the window) can hear clearly. Should improve this one
June 16, 2015
Rated 3.0 out of 5.0 by lynda t old hotel
need to renovate and update cosmetics and get a bit better with cleanliness
June 16, 2015