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Rated 4.1 out of 5 by 127 reviewers.
Rated 4.0 out of 5.0 by Great location Clean rooms, good breakfast buffet, and very friendly staff. Also a great location right near downtown Traverse City. October 14, 2014
Rated 5.0 out of 5.0 by nice enjoyed it, nice hotel overall, good food and good deals early in the week. Slowest elevators in the world, but what can you do. October 10, 2014
Rated 5.0 out of 5.0 by Great stay in September We stayed for 5 nights at the end of September. Hotel location is fantastic, walking distance to town, on the beach. Staff are extremely friendly and helpful. Patio bar area is great, with views over the bay, and had great entertainment while we were there. Also helped that it was warm and sunny! Some areas could do with a little updating, and the breakfast buffet wasn't appealing - ordering off the menu was much better. Overall, we really enjoyed our stay, and would return here without hesitation. October 8, 2014
Rated 5.0 out of 5.0 by Very pleasant stay I was at this facility for a meeting for a couple days and the staff was wonderful. Moved me to a more accessible room with no questions. Provided my preferences in the bar area and the recommendation for dinner by the concierge was welcome. I look forward to staying there again. October 8, 2014
Rated 2.0 out of 5.0 by An Anniversary Night that could have been better To start off, we had trouble to find a parking spot in the lot, we had to wait almost a HALF hour just to check in when we showed up because there was only one poor gal working. The entry way was clean but the elevators and hallways were not so much. We elected to purchase the hotel breakfast when we booked. There was a half hour wait because it was so full. So a manager offered for us to go to the small restaurant. This was a bad choice. The service couldn't had been any slower but the food was still good. We came to Traverse City for our anniversary and we made the best of it but Holiday Inn let me down. Typically I have had success with your hotel chains. October 8, 2014
Rated 4.0 out of 5.0 by Front Desk Staff is Fabulous! Every time I check in they are so friendly! Recently I locked my keys in my car and they were so helpful. They sent me down to the day club and Caitlin was the best restaurant. October 7, 2014
Rated 5.0 out of 5.0 by Great Location Beautiful view of West Grand Traverse Bay. Easy to walk to town, or along the waterfront. Only complaint, is that only one elevator seemed to be working, and it was very slow..... Otherwise I hope we will be visiting again. October 7, 2014
Rated 4.0 out of 5.0 by Great Location This was a weekday, one night visit while traveling on vacation. Great waterfront location. Our room was recently renovated, very comfortable. October 6, 2014
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We are excited to announce that this property completed an extensive renovation on 11/06/2013. In an effort to ensure that our guests have access to the most relevant reviews we have removed any reviews posted prior to the completion of this renovation. IHG has not in any way considered the rating of individual reviews, all reviews were removed prior to the date listed above to ensure that our guests have the most up to date, unbiased reviews from real guests who have completed a stay at our newly renovated property.