Rated 4.0 out of 5 by 91
Rated 5.0 out of 5.0 Wedding Weekend
We had our wedding on the beach August 23,2014. This was one of the best expierences I have had. The staff starting with Rachelle and Kim and Amy to the banquet staff with Zach as the capton and Jeff,Tove,Brittany,Diane,Eddie,Rob and Nico were so helpful and very attentive to myself and my family members that were setting up in the room for the reception. This experience made my wedding go off without 1 hitch and we had the time of our lives. The rooms are great the food is excelent and I would recommend this hotel to anyone looking for a great place to stay and you don't even need to leave the hotel with all it has to offer.
August 27, 2014
Rated 4.0 out of 5.0 by Wine Merchant Good experience
Beautiful, well kept property. We plan to stay there again sometime!
We would like to see some changes to the restaurant food menu to include some more traditional items like burgers, regular fries, good steaks, etc.
August 26, 2014
Rated 5.0 out of 5.0 by mb48240 Relaxing stay
Rooms are comfortable, food and drink was excellent. Great location for relaxing. Easy walk to downtown shopping and more great food.
August 26, 2014
Rated 3.0 out of 5.0 by Cuffle Staff great, kids meals free, a little pricey
The staff is great. The room is nice. The pools could have been heated. The indoor pool is dark at night. Would have loved if the lights worked. The kids eat free for every meal is awesome. This should be advertised. The location is within walking distance to downtown. The price per night is the only negative. You would expect more for the price, but the staff was great to us for our entire stay. The wifi worked perfectly and we were using it on the beach and on our floor which was on the 4th floor. The elevator is tiny.
August 23, 2014
Rated 4.0 out of 5.0 by demamon Great Location, Service
This hotel is right on the beach and walking distance to downtown shops and just a few steps from the water. Even on Monday and Tuesday night they had live music available for us. The hotel staff took care of a key activation issue in minutes. We highly recommend this location.
August 22, 2014
Rated 5.0 out of 5.0 by stacij42 great stay
we had an excellent stay at this resort. the staff throughout were all extremely courteous and helpful. our room was lovely and well-appointed. we did have an issue with noise through the adjoining walls and the wireless was spotty, but overall, it was great.
August 21, 2014
Rated 5.0 out of 5.0 by tara253 REcent stay at holiday in west bay Traverse City
Excellent property in a prime location. Within walking distance to downtown. Recently renovated with clean modern rooms and excellent on site services.
August 20, 2014
Rated 2.0 out of 5.0 by SteveInMI Meh
The view is nice, the room was modern and in good condition, and the location is GREAT.
Having said that, we stayed over on a Saturday when the hotel was also hosting a wedding party. The noisy drunks kept us awake past 2:30am. Then the outdoor band in the adjacent lot started up at 9am the next morning. So no rest for us, even though we had places to go the next day.
The game room and kids play area looked dated and didn't seem particularly clean. The few games they had weren't in good repair. There is a desk that loans beach toys and equipment, but they were out of anything that's age-appropriate for teenagers.
Overall, a very nice room at a great location in town, but in a hotel that wasn't nearly so nice. I regret paying peak weekend rates for the experience.
August 20, 2014