Rated 4.2 out of 5 by 242
Rated 5.0 out of 5.0 by marksgirl Friendly staff and relaxing stay
This was our first time in Traverse City. The hotel was within walking distance of the downtown area and right on beautiful Lake Michigan.
The staff was extremely friendly at the desk and the restaurants.
Our room was clean and spacious, and every meal was deliciously prepared.
I would definitely recommend this resort to anyone traveling to Traverse City.
May 3, 2015
Rated 4.0 out of 5.0 by Jerry Lewis Great Location to Downtown Area
Rooms were nice and comfortable. Food available on site. pool and spa nice.
April 30, 2015
Rated 5.0 out of 5.0 by Dottie44 Home Away from Home
Our room was very comfortable and the King size bed was just the way we like a mattress to feel. Friendliness of the staff was abundant and and everything, including the bathroom, was very clean. The food was awesome and we had no need to eat elsewhere. We were attending a convention and the meal provided was outstanding. My husband and I will definitely return to enjoy wonderful Traverse City, MI.
April 29, 2015
Rated 5.0 out of 5.0 by DickOb Met or exceeded expectations
A very positive stay. It was very clean and comfortable.The only downside was the cost of food service. We could have gone across the street to McDonalds for the amount we tipped at breakfast.
April 29, 2015
Rated 4.0 out of 5.0 by ShaneJess Usually a Great Place to Stay for Work & Recreation
It's been a few years since we stayed...in fact the last time, it was a Holiday Inn. The updated rooms are very modern and contemporary...but the construction does not allow each room to be secluded from the noise above it, or below. This is the first time staying here that I had ever noticed how much exterior noise was present. The voices from the floor below were so close, when standing by the window, that it felt as if they were in the room with us. The noise from the floor above us was so loud there was no way to subdue it. The fan for the heating and cooling system couldn't be turned on to run just the fan, unless the heat or the air was on the fan didnt run, which of course meant that there was no white noise to drown out any other noises. Thankfully, we were able to download an app on the phone that made white noise, and then we were able to sleep. I hate leaving poor reviews, because I know the staff truly do their best to provide great customer service, and they did, but the price of this "resort" is outrageous for the quality of the rooms ambiance.
April 26, 2015
Rated 5.0 out of 5.0 by Banx Getaway
Needed a getaway from work and the city. The hotel is in walking distance to all the bars, shops and restaurants. The people were nice and very helpful with what to do while in town.
April 23, 2015
Rated 5.0 out of 5.0 by JohnB3610 great staff
very friendly staff, said hello in a cheerful way, explained where my room was located.
April 22, 2015