Rated 4.2 out of 5 by 257
Rated 4.0 out of 5.0 Good for a meeting
The location was fantastic, but the rooms left something to be desired. There was live music at the bar which was right outside my room. And the beds were too firm.
June 1, 2015
Rated 4.0 out of 5.0 Great location and clean, comfortable rooms
This is a great location right on Traverse Bay with great views of the bay from every room. Within walking distance of downtown Traverse City.
Common hallway carpeting needs to be cleaned or replaced. Other than that, I will stay there again.
May 31, 2015
Rated 4.0 out of 5.0 by Abhinay Recent stay
Overall was okay but i am very unhappy to tell you that being a platinum member i wasnt greeted at all. I still dont week welcome bonus and other points on my account.
May 28, 2015
Rated 5.0 out of 5.0 by savageki Nice hotel, right on the water.
This was my second stay, the first time for business and this time for the Bayshore Marathon. The rooms are large and well-appointed, and the breakfast is excellent. Since it's right on the bay, it was nice to sit and enjoy the water after the race!
May 27, 2015
Rated 5.0 out of 5.0 by ardoski14 Great View , Noisy 2nd Floor and Clean Hotel
The view from our 2nd floor corner room was great, but was not that great due to the noise level form the bar below. The hotel is located close enough to downtown you can walk there in minutes.
May 27, 2015
Rated 3.0 out of 5.0 by d1956 Comfortable bed
Our room was really dark. We didn't have a window but only a door. Didn't like our room. It was big but that was about it. We were with a group and everyone had a nice room and all faced the bay. We were put on a different floor and faced an empty swimming pool.
The cleaning service people were really nice. They knew my name some how and called me by my name. That was nice.
The bar/lounge was nice and the outside bar was nice when it was warm enough to sit out there.
May 26, 2015
Rated 3.0 out of 5.0 by Chirareddy Not so great experience being a Platinum Member
Being a Platinum number i wasn't greeted and I assumed i would get nice upgrades but i got only on one of the rooms... When we book two rooms we expected connected rooms, Was not able to check in early because of the busiest season... Overall not a great experience for me. Lastly i wish breakfast could have been included...
May 25, 2015
Rated 2.0 out of 5.0 by Unhappy in Texas Disappointing experience
The resort appeared old and poorly maintained. Our room was not cleaned on one of the two days we stayed, though we brought this to the attention of the desk in person. The desk was irritated when we mentioned this again on check out.
The hotel was very noisy with small children and teens from a prom. We heard other guests complaining about the noise as well.
The breakfasts were good and the wait staff was friendlly.
May 24, 2015