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Rated 4.2 out of 5 by 252 reviewers.
Rated 3.0 out of 5.0 Not so great experience being a Platinum Member Being a Platinum number i wasn't greeted and I assumed i would get nice upgrades but i got only on one of the rooms... When we book two rooms we expected connected rooms, Was not able to check in early because of the busiest season... Overall not a great experience for me. Lastly i wish breakfast could have been included... May 25, 2015
Rated 2.0 out of 5.0 by Disappointing experience The resort appeared old and poorly maintained. Our room was not cleaned on one of the two days we stayed, though we brought this to the attention of the desk in person. The desk was irritated when we mentioned this again on check out. The hotel was very noisy with small children and teens from a prom. We heard other guests complaining about the noise as well. The breakfasts were good and the wait staff was friendlly. May 24, 2015
Rated 4.0 out of 5.0 by Okay stay - with limitations Great hotel - until you connect to the internet. It is restricted. May 20, 2015
Rated 4.0 out of 5.0 by Great location Great location to explore Traverse City and beyond. Hotel comfortable but it would be better if the windows opened. May 20, 2015
Rated 5.0 out of 5.0 by Relaxing resort Even though it was minus 17 degrees when I arrived, the resort was warm and inviting. A big plus is being able to grab a Starbucks right in the lobby. The property is very clean and although it's an older building it has been updated. It looks like just about every room has at least a partial view of the frozen-over bay. I loved having the indoor pool, jacuzzi and sauna available even though it was snowing and cold out. Great food and service as well. Thanks! May 11, 2015
Rated 5.0 out of 5.0 by Business stay My boss forgot to get me my own reservation at a different motel in the area. No occupancy meant I needed to look elsewhere. After spending the night at this motel I moved to the motel where we had a meeting. I was more satisfied with my stay at your motel than I was where I moved to. Encouraged my boss to use your motel in future business events in your area. May 11, 2015
Rated 4.0 out of 5.0 by The View was worth it Room and experience was fine. My only concern were the thin walls and mattress quality. Could hear conversations from people upstairs and next door. The bed mattress was very soft. It felt like i was in a cocoon. May 9, 2015
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We are excited to announce that this property completed an extensive renovation on 11/06/2013. In an effort to ensure that our guests have access to the most relevant reviews we have removed any reviews posted prior to the completion of this renovation. IHG has not in any way considered the rating of individual reviews, all reviews were removed prior to the date listed above to ensure that our guests have the most up to date, unbiased reviews from real guests who have completed a stay at our newly renovated property.