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Rated 4.0 out of 5 by 92 reviewers.
Rated 5.0 out of 5.0 Wedding/Banquet Weekend We had our wedding on the beach August 23,2014. This was one of the best experiences I have had. The Patio was perfect since most of the guest came in on Friday, we spent that evening enjoying the band and our server was awesome (cannot recall his name, accent young and blonde), I was worried that our wedding wouldn’t be as fun as it was on Friday but it was even better. The staff starting with Rachelle, Kim and Amy that I made all the arrangements with to the banquet staff with Zach as the captain along with Jeff, Tove, Brittany, Diane, Eddie, Rob and Nico were so helpful and very attentive to myself and our family members that were setting up in the room for the reception they go above and beyond THEY ROCK!. This experience made my wedding go off without 1 hitch and we had the time of our lives. The hotel rooms are great with the exception that you can hear other conversations and there was a smell in the hall that I did bring to the attention of one of the workers and she took care of it (cannot recall her name), the food was excellent and I would recommend this hotel to anyone looking for a great place to stay and you don't even need to leave the hotel with all it has to offer. Some of our guests went to other hotels due to cost and they got what they paid for and they were wishing they were at the West Bay Resort with us. Thank you for the wonderful expierence... I hope to come back on my anniversary every year. August 28, 2014
Rated 5.0 out of 5.0 Wedding Weekend We had our wedding on the beach August 23,2014. This was one of the best expierences I have had. The staff starting with Rachelle and Kim and Amy to the banquet staff with Zach as the capton and Jeff,Tove,Brittany,Diane,Eddie,Rob and Nico were so helpful and very attentive to myself and my family members that were setting up in the room for the reception. This experience made my wedding go off without 1 hitch and we had the time of our lives. The rooms are great the food is excelent and I would recommend this hotel to anyone looking for a great place to stay and you don't even need to leave the hotel with all it has to offer. August 27, 2014
Rated 4.0 out of 5.0 by Good experience Beautiful, well kept property. We plan to stay there again sometime! We would like to see some changes to the restaurant food menu to include some more traditional items like burgers, regular fries, good steaks, etc. August 26, 2014
Rated 5.0 out of 5.0 by Relaxing stay Rooms are comfortable, food and drink was excellent. Great location for relaxing. Easy walk to downtown shopping and more great food. August 26, 2014
Rated 3.0 out of 5.0 by Staff great, kids meals free, a little pricey The staff is great. The room is nice. The pools could have been heated. The indoor pool is dark at night. Would have loved if the lights worked. The kids eat free for every meal is awesome. This should be advertised. The location is within walking distance to downtown. The price per night is the only negative. You would expect more for the price, but the staff was great to us for our entire stay. The wifi worked perfectly and we were using it on the beach and on our floor which was on the 4th floor. The elevator is tiny. August 23, 2014
Rated 4.0 out of 5.0 by Great Location, Service This hotel is right on the beach and walking distance to downtown shops and just a few steps from the water. Even on Monday and Tuesday night they had live music available for us. The hotel staff took care of a key activation issue in minutes. We highly recommend this location. August 22, 2014
Rated 5.0 out of 5.0 by great stay we had an excellent stay at this resort. the staff throughout were all extremely courteous and helpful. our room was lovely and well-appointed. we did have an issue with noise through the adjoining walls and the wireless was spotty, but overall, it was great. August 21, 2014
Rated 5.0 out of 5.0 by REcent stay at holiday in west bay Traverse City Excellent property in a prime location. Within walking distance to downtown. Recently renovated with clean modern rooms and excellent on site services. August 20, 2014
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We are excited to announce that this property completed an extensive renovation on 11/06/2013. In an effort to ensure that our guests have access to the most relevant reviews we have removed any reviews posted prior to the completion of this renovation. IHG has not in any way considered the rating of individual reviews, all reviews were removed prior to the date listed above to ensure that our guests have the most up to date, unbiased reviews from real guests who have completed a stay at our newly renovated property.