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Rated 4.1 out of 5 by 133 reviewers.
Rated 4.0 out of 5.0 by Comfortable stay Staff was extremely helpful & friendly. The only negative experience was in the Day Club where we never received an order of soup. There was a large group of folks who rather took over the room so we just ate quickly & left. Otherwise, our stay was a good one. October 19, 2014
Rated 5.0 out of 5.0 by Wonderful experience The young lady at the front desk was great and very accommodating for a last minute guest. She made us feel welcome and valued. The room was clean and very comfortable. Great stay, will be back! October 19, 2014
Rated 4.0 out of 5.0 by Room Our stay was during a heavy rainstorm. We had a waterfront room and the rain was coming in through the windows. October 19, 2014
Rated 5.0 out of 5.0 by Great hotel Everything was as expected if not better. Great place to stay! October 17, 2014
Rated 5.0 out of 5.0 by Perfect location Loved our stay and our room, great staff, and location. Everything was perfect except the bed could have been more comfortable, a little too hard for us. I liked the choice of coffee and coffee maker in the room, as this is the first thing I enjoy in the a.m., and it was easy to use and good tasting coffee too. October 16, 2014
Rated 1.0 out of 5.0 by Will not stay again Will not stay here again. This was a repeat visit and thought we would give hotel second chance. It was just as bad as the first time. October 16, 2014
Rated 4.0 out of 5.0 by Great location Clean rooms, good breakfast buffet, and very friendly staff. Also a great location right near downtown Traverse City. October 14, 2014
Rated 5.0 out of 5.0 by nice enjoyed it, nice hotel overall, good food and good deals early in the week. Slowest elevators in the world, but what can you do. October 10, 2014
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We are excited to announce that this property completed an extensive renovation on 11/06/2013. In an effort to ensure that our guests have access to the most relevant reviews we have removed any reviews posted prior to the completion of this renovation. IHG has not in any way considered the rating of individual reviews, all reviews were removed prior to the date listed above to ensure that our guests have the most up to date, unbiased reviews from real guests who have completed a stay at our newly renovated property.