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Rated 4.0 out of 5 by 81 reviewers.
Rated 4.0 out of 5.0 by Nice place The Hotel and area is great...beach access, pools, the works. Getting in/out is a challenge as it's NOT easy due to only ONE way in/out and lots of traffic. We tried food from two of the resturants and it was above average for hotel food. The only issue was, we ordered room service one night and the food arrived COLD (?)....not good. If you like a "resort" style hotel, this might work for you. August 18, 2014
Rated 5.0 out of 5.0 by Birthday Getaway The staff was very friendly and helpful. The bed was comfortable so I was able to sleep through the night. I had a wonderful breakfast every morning in the restaurant. The hotel was over all very quiet and peaceful even though there were kids in the hotel. Too bad the weather was cold and rainy because I would have liked to taken advantage of the outdoor patio down by the beach. August 17, 2014
Rated 4.0 out of 5.0 by Dining The property very nice....very close to downtown. The bar and patio staff was wonderful and very helpful. Scott make a mean Rum and Coke. Nikki was pleasant and great waitstaff. The problem with this property is that they serve food in the bar and patio, which is fine if you want bar food. I wanted a dinner entree, so we were directed to the View....which really is the bar menu with 4 added dinner entrees. So we ordered what was really just an ok dish because we didn't feel like getting back in the car. We waited 45 minutes and no meal was delivered to our table. Needless to say left the View and drove to Harrington's where we had a fantastic meal. So I would stay there but not eat there. August 17, 2014
Rated 5.0 out of 5.0 by Great Site, Great Service Beautiful location. Excellent service in pleasant surroundings. August 15, 2014
Rated 4.0 out of 5.0 by Great location This resort has a fantastic location right on the water. There is a beach right on the property that is easily accessible. The pool is also nice. The food and service at the lounge were good. Staff was friendly. This is also walking distance from downtown where there are many choices for food and shopping. The only negative side is that the building is older and thus the bathrooms were smaller than you would expect. August 12, 2014
Rated 2.0 out of 5.0 by No internet service Unfortunately this wasn't a leisure trip. I was in town for business and needed internet. Moved from one room with none to another with internet sometimes. Couldn't work without it. Do not stay on 4th floor. August 9, 2014
Rated 4.0 out of 5.0 by Basic For us, this hotel was fine. We spend most of the time away from the hotel. The town has so many options for dining and is within walking distance. The restaraunt seemed overwhelmed so we skipped it. The hotel seems to attract a lot of families. Families surely will enjoy. There were not a lot of quiet areas. The staff was very nice and seemed apologetic for the chaos that sometimes just happens when tons of families are in one place. August 8, 2014
Rated 1.0 out of 5.0 by Worn out facility and horrible bed Traverse City is a nice place and this hotel is right on the lake. The staff was friendly, but the facility is in dire need of a renovation. The bed was so bad I couldn't sleep. The fact the lounge was right outside our window didn't help either. I would not recommend this hotel. August 8, 2014
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We are excited to announce that this property completed an extensive renovation on 11/06/2013. In an effort to ensure that our guests have access to the most relevant reviews we have removed any reviews posted prior to the completion of this renovation. IHG has not in any way considered the rating of individual reviews, all reviews were removed prior to the date listed above to ensure that our guests have the most up to date, unbiased reviews from real guests who have completed a stay at our newly renovated property.