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Rated 4.0 out of 5 by 112 reviewers.
Rated 5.0 out of 5.0 by Housekeeping I left my earrings in bathroom and Sandy had them sent to me within days of our stay! Much appreciated. (Thought room was too expensive, especially because we were there for a wedding and thought we should have gotten a price break,but all service people we encountered throughout our stay were excellent) September 19, 2014
Rated 3.0 out of 5.0 by vacation Location very convenient to downtown area. Great location as far as being right on beach. Wait staff not trained well or inexperienced. Room cleanliness great. Common areas needs improvement with cleanliness. Carpeting worn out in lobby. Buffet ok but charges for extras like toast to go with your eggs on the buffet. Drinks extra. Menu items high priced if ordering off menu. Don't know if I would stay again based on wait staff. Front desk does not seem to be real concerned with any problems. September 17, 2014
Rated 5.0 out of 5.0 by Very Clean rooms My room was very clean and the bed was comfortable. The food was excellent. Highly recommend staying here. September 16, 2014
Rated 5.0 out of 5.0 by convenience we love staying here because we have everything we need right here at the hotel. It is a walking distance to downtown, and also right on the beach. The beach by the patio needs to be spruced up. The grassy area could use a couple of tables, lounge chairs during the day. You need recycle bins for papers and plastic September 16, 2014
Rated 4.0 out of 5.0 by Great Deck Area with Entertainment Beautiful View. Large Deck with great entertainment. Right on the Water. September 16, 2014
Rated 5.0 out of 5.0 by Great Traverse City Hotel Staff was excellent from check in to bar service. Rooms were updated and clean. Loved the outdoor bar on the waterfront. Walking distance to downtown Traverse City made it convenient to shop and eat in downtown Traverse City. September 14, 2014
Rated 4.0 out of 5.0 by Great Location/Nice Room This is an older hotel, but has been well maintained. Room I had was nicely decorated and comfortable, but like many older hotels was not as soundproof as many newer buildings. Location was great--right on the beach, and very near a great downtown area. I was here on business...wish I could have stayed longer. September 13, 2014
Rated 5.0 out of 5.0 by Great location, friendly, helpful staff The location on the beach and walking distance to downtown September 9, 2014
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We are excited to announce that this property completed an extensive renovation on 11/06/2013. In an effort to ensure that our guests have access to the most relevant reviews we have removed any reviews posted prior to the completion of this renovation. IHG has not in any way considered the rating of individual reviews, all reviews were removed prior to the date listed above to ensure that our guests have the most up to date, unbiased reviews from real guests who have completed a stay at our newly renovated property.