Rated 4.3 out of 5 by 502
Rated 4.0 out of 5.0 by Mulberries Nice location on the water
This hotel is centrally located in Traverse City, and it's also right on the water. It's a great location, and there are lots of things to do close by. The rooms are comfortable. During our stay, the housekeeping on the weekend was rather spotty, but the rest of the time it was good. This is a nice resort in a beautiful area.
June 19, 2016
Rated 5.0 out of 5.0 by NoFish5 Great valie
With the updates to this hotel is sure has stepped it up now it is also a holiday resort location
June 17, 2016
Rated 5.0 out of 5.0 by SWX322 Great stay - Great location
I was in Traverse City for business on June 2nd and stayed at the Holiday Inn West Bay. The front desk manager, a very nice young lady (can't remember her name) was very professional and accommodating with regard to my room request. The room was nice and the bed was comfortable. No issues. I had breakfast in the dining room and Jennifer was my waitress. What a peach, very pleasant and efficient. She has a great attitude and makes you feel right at home.
To the entire staff...Well done!
June 16, 2016
Rated 4.0 out of 5.0 by TMac73 Great property great location begging for updates
It is a great property located on the beautiful lake. The lobby is nice and pleasant, workers were super friendly. The mattresses are old and not comfortable and the room were just old. That is about it.
June 15, 2016
Rated 4.0 out of 5.0 by Edwn Room cleanliness
Room cleaning could use a little more attention. Bathroom especially. Bathroom in this room in particular needs to be reconditioned.
June 14, 2016
Rated 2.0 out of 5.0 by Staubach12 Noise Level Awful
Overall the room seemed old and had a weird smell. Some of the common areas around pool as well. Really seemed like we had stepped back into the eighties. Worst was the noise level from hallway and next room. The doors were not the right size creating a 2-3" gap to the floor. Spoke to front desk - did or offered nothing. Attached a photo showing light coming in and blanket I tried to use stop gap. Could fit entire foot underneath
June 14, 2016
Rated 5.0 out of 5.0 by gap1972 pleasurable stay
I was impressed of location and it looks like a real nice place when weather cooperates so you can enjoy entertainment and all the different features hotel has to offer its guest. It seems to be a really a nice place to relax while a way from home . I would recommend it to anyone to try it out sometime .
June 13, 2016
Rated 5.0 out of 5.0 by Verified Reviewer Great time,great hotel...
We enjoyed our stay very much. Would love to stay again and longer next time. So close to everything, the town, the beach, food, entertainment....
June 13, 2016