Rated 4.8 out of 5 by 312
Rated 3.0 out of 5.0 by BF69 Comfortable
The room was comfortable with a comfortable bed, comfortable pillows, a refrigerator and microwave. The TV had a variety of channels. The indoor pool heater was on the fritz but was repaired the day before we left so we did get some enjoyment out of the pool. The hot tubs were comfortable.
January 23, 2015
Rated 5.0 out of 5.0 by vacationer 47 clean and comfortable room
staff very helpful, nice room, clean, food was very good, and waiter was wonderful. great place to stay.
January 22, 2015
Rated 5.0 out of 5.0 by mfjd Everything was superb!!
My husband and I celebrated our 33rd wedding anniversary this past weekend and really enjoyed our visit with you all! The service that you all provided was outstanding and helped to make our anniversary special. We look forward to returning to you all's facility with our whole family this summer! Keep up the outstanding work! AWESOME!!
January 21, 2015
Rated 4.0 out of 5.0 by Booflet great property but need new mattresses
We had a very relaxing stay with one exception...the bed was way too soft. It was like sleeping in a hammock, which is terrible for lower backs. Because of it, we were glad we were only staying 1 night.
We really enjoyed the dinner entertainment. There was a very relaxed and casual atmosphere which was exactly what we needed. The staff throughout the property was very cordial and helpful and everything was extremely clean.
I would not however, return until I knew that there were good beds.
January 21, 2015
Rated 5.0 out of 5.0 by Alicia TN Very Pleasant Stay
It was a nice place to stay due to the all inclusiveness of the fine and clean facility. A lot of pleasant friendly guests always spoke in the elevators
January 20, 2015
Rated 5.0 out of 5.0 by pearliephd Peaceful, safe and comfortable
This is a large hotel with sufficient space in public areas. The staff throughout are helpful and cooperative (the wait staff, the front desk, and the shuttle staff). They served a good quality lunch. And the sound level in public areas and hallways is soft and low. The shuttle was available when needed.
January 19, 2015
Rated 5.0 out of 5.0 by Traveling sailor Tub/shower
Shower door for room 410 should be relocated so that you don't have to step in the shower to turn on the controls. Currently the door opening is opposite of the controls. When I wanted to take a shower, I had to get in the shower, turn on the controls, the initial water was cold, I got sprayed with cold water. Switching the door opening would solve this problem.
January 19, 2015
Rated 5.0 out of 5.0 by Escaping The Brrrrr! Fabulous!
We stayed for 11 days during Christmas break 2014 in the kid-friendly bunk bed room. Everything in this hotel was clean, every staff member was friendly, the experience was top notch. Our girls wanted to see the live parrots, who were in the back office cage when we arrived, so the desk staff brought us right back and spent time teaching our girls about pet bird care!
The pool setup was excellent. We loved swimming in the indoor pool and then heading outside to listen to the ocean in the hot tub.
We have to give a huge shout out to the breakfast staff, especially Laurie (who doted on our young daughters to the point where they were whining that they missed her after we'd left)!
January 18, 2015