Rated 4.7 out of 5 by 459
Rated 4.0 out of 5.0 by Cambridgestu Good Hotel Great Location
We came out to the Wilmington area for a friend's wedding. We have never been to this part of the USA before. After having visited I would definitely recommend both the area and the hotel.The hotel is on the beach. The staff are all very friendly, inparticular Andrew on reception was superb. There are two lifts in the hotel and unfortunately during our stay one of them wasn't working. I think the hotel could have done a much better job in getting the other lift fixed or at least explain to the guests why they were having problems getting it fixed. The hotel was as you can imagine very busy with leisure and business travellers and with only one lift working it took ages for it to arrive each day. We had dinner one evening in the restaurant at the hotel "Oceans". I was very disappointed with the food - expected better but only a minor point. I would recommend eating out at the Cape Fear Seafood Company - excellent service and the food was exceptional. Overall I would recommend staying at this hotel.
June 26, 2015
Rated 5.0 out of 5.0 by Cody82 We had a great time!
We really enjoyed our stay! We love hopping from the indoor pool to the outdoor pool to the beach -- and back again! It is so wonderful that kids under 12 eat free! My kids loved that -- and so did we. We enjoyed all the meals including the breakfast buffet and especially the omelet station. We enjoyed the live music -- great performers made the atmosphere fun. Some people even danced. We liked our room a lot -- we had a balcony over looking the ocean and a whirlpool tub in our room. Loved all that. We'll be back later this summer :) Also, the staff was super nice and very accommodating. There are also fun options for kids if parents want to have some alone time.
June 25, 2015
Rated 5.0 out of 5.0 by LJN0208 Ran away for 1 NIght
Just needed a break and this proved to be the perfect spot.
June 24, 2015
Rated 5.0 out of 5.0 by tomuchwork71 The Beach
Always a great stay. Friendly staff and great views of the beach.
June 24, 2015
Rated 4.0 out of 5.0 by californiadreamin22 Nice hotel, beautiful beach.
We had a nice time at this hotel. The pool and beach area are very nice and clean. We had dinner and breakfast here on our short stay and the food was great- especially dinner. We enjoyed the steele drum band on the porch too.
The front desk staff was very nice, helpful and receptive as was our waitress at dinner.
The pool staff were young men and really could not be bothered from their phones and each other to help much. As well as the hostess staff at breakfast whom watched treat guests rudely. There was no coffee or cream in the urns for guests and then when it was my turn to be seated in the almost empty dining room for a buffet breakfast she would not let us split up our part to 2 tables and was very rude about it. Its really amazing how a few bad interactions at an otherwise very nice hotel can color the whole visit
June 22, 2015
Rated 5.0 out of 5.0 by Ginal25 Excellent Customer Service
We recently stayed for a brief 3 night visit to celebrate the end of my sons elementary school year (a small treat). The stay went beyond my expectations. The customer service in all areas was outstanding from pool service, housekeeping, room service and front desk. While the rates are a bit pricey, and the rooms could use some upgrading and/or renovation, we were overall very impressed, and I was able to get some much needed rest and relaxation. We will be back next year and may just make this one of our annual visiting places. Thank you Holiday Inn Sunspree Wrightsville for making our stay very enjoyable.
June 22, 2015