I actually was waiting for this chance to write this review and share my recent stay with the good folks in Cleveland.
I am considered a "road warrior", (100 % travel with the company I work for) and
can count on 1 hand the impressive experiences in hotels the last 9 years.
I normally do not stay weekends, but this was one of those times I did. The staff was warm and friendly, going out of their way to answer questions, print off restaurant menu's and critic from best to worse, their personal preferences of local food.
The breakfast bar was clean, food was warm, plentiful, and again the staff warm and friendly. When pancake batter was low it was the manager that came to the rescue of numinous kids/parents and replenished the batter......lol
I am pleased to share and compliment the manager and his choice of staff because they all work and such a good match, making my stay nice and one I will remember with a smile. [Less]