Rated 4,5 out of 5 by 515
Rated 3,0 out of 5,0 by There are better hotels Not worth the money or stars
Staff is nice enough. They did not seem to rise to the expectations from stars/reviews.
Room assigned was for handicap. I do not require this room, and usually do not fit under the showers in these rooms. These type rooms also do not contain the spray from the shower so a result of a soaked bathroom is common.
Furniture, curtains, bathrooms, carpet starting to show age. Furniture was very dinged up from the vacuuming I suspect. Curtain rod to close/open curtains fell off.
Overall this hotel is a weak three star at best, and we did not get it at a great value.
24. September 2014
Rated 5,0 out of 5,0 by VAfriends Beautiful as well as comfortable
Our mini-vacation was great at the Indigo! The room was beautifully decorated, the bed was comfortable, and the shower was amazing! Every staff member we encountered from the first parking attendant to the desk personnel to the young cleaning man on the elevator seemed genuinely glad we were there. We were greeted and treated with wonderful hospitality. Thank you for a memorable stay!
23. September 2014
Rated 2,0 out of 5,0 by MagsLou Get a Room Overlooking Downtown Asheville
I've had two wonderful stays at the Indigo in Asheville and one terrible stay. The good ones were in a beautiful room with two queen size beds and a large bathroom with a tub that overlooked downtown Asheville (facing Grove Arcade). My windows opened to get fresh air; this is important because I'm chemically sensitive and have severe reactions to the cleaning products, carpet, drapes and overall musty air that comes with most hotel rooms. The hotel staff was kind enough to not use any "aromatherapy" or other cleaning products on my room before my arrival. I thought I had finally found the perfect place to stay in Asheville. On this last trip, however, my room was not the one I choose before even though it appeared to be the same online -- the photos I saw were exactly what I wanted. This room was on the other side of the hotel, overlooking the Interstate. It sounded like I was camping on a race track. The bathroom was small and there was no tub (this is important to my husband, who loves a bath after hiking). I talked with the staff about moving, but there weren't any rooms available on the other side. My traveling companion and I didn't sleep at all that night. The sound of high-speed trucks and cars was loud and relentless. We decided to check out early. The staff was gracious and didn't charge me for the second night. I asked the manager how to make sure I got the room I wanted and he said to CALL rather than make the reservation online. I will do that next time. It is a wonderful place to stay if you get on the "right" side.
20. September 2014