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Rated 4,4 out of 5 by 75 reviewers.
Rated 3,0 out of 5,0 by Unproblematischer Aufenthalt Für einen kurzen Besuch eignet sich das Hotel wunderbar. Die Lage ist super. Das Zimmer war recht klein, man hatte Probleme den Koffer zu öffnen. Im Bad wurde leider nicht richtig sauber gemacht, anscheindend wurde nicht gesaugt. Ansonsten war der Aufenthalt aber unproblemtisch und für einen kurzen Aufenthalt zu empfehlen. 22. Mai 2014
Rated 4,0 out of 5,0 by OK if you don't want to sleep.... Hotel chosen for location close to University and Zoo station so goon in that respect. Shame about the work going on around the hotel stating at 07:30 but that didn't matter because I was woken at 04:30 with sun shining in my face because the curtains didn't close! Also shower didn't hold itself up, mentioned this to receptionist and she said, yes I'd heard that, really? well why wasn't it fixed? Small bar and restaurant served the purpose. 17. Mai 2014
Rated 1,0 out of 5,0 by High Quality rooms with worst service ever high quality bed and shower but poor service (AC was broken) room was dirty, especially the bathroom cups and glasses were full of lipstick and coffee, respectively 19. April 2014
Rated 4,0 out of 5,0 by Mal was anderes Von außen eher ein unscheinbares Haus, dafür ist man positiv erstaunt, wenn man die "inneren Werte" kennen lernt. Die Indigo Hotels heben sich wohltuend vom Design anderer Hotels ab. So auch dieses hier. Modern eingerichtet, ansprechend. Auch wenn die Zimmer nicht zu groß sind, so fühlt man sich doch wohl. Das Frühstück ist umfangreich und auch hier gibt es mal auch andere Wurstsorten wie auf den "normalen" Buffets. Auch ein Abendessen im Restaurant ist zu empfehlen, da sich dafür auch der kleine, ruhige Biergarten anbietet. Pluspunkt ist die Lage des Hotels. 5 Min. zu Fuß vom Bahnhof Zoo mit U-Bahn und S-Bahn Anschluss. Von hier aus ist der Ku´damm, das KadeWe und der Zoo zu Fuß in wenigen Minuten zu erreichen. 18. April 2014
Rated 5,0 out of 5,0 by Nice hotel in West Berlin There are currently two Indigo brand hotels in Berlin. This one is at the west side, off Kudamm. The hotel is very new and has a fresh design. The room was nice and in perfect shape. Checkin was smooth and the staff very friendly. My room was to the front side and there was some noise from the street. But this was not a major problem. The location is okay. It is next to the Technical University. The Kudamm is only a brief walk. The S-train station Zoo is very close and good starting point for any travel in the city. The hotel is thus well located for a tourist or business stay in Berlin. I did not try the restaurant, thus cannot comment on it. 31. März 2014
Rated 4,0 out of 5,0 by GREAT SERVICE VERY POOR INTERNET!!!!!! VERY GOOD SERVICE OF ALL THE STAFF SPECIALLY RESTAURANT (BREAKFAST) INTERNET IS A BIG PROBLEM EVEN NOT TO COME BACK!!!!! VERY VERY SLOW!!!!! CLOSET VERY VERY SMALL BAR MUST BE OPEN AT LEAST TILL TIDNIGHT!!!! 22. März 2014
Rated 1,0 out of 5,0 by I thought I paid for a mercedes S-class and all I got was a Smart car From the title you may see my feelings towards this hotel: a very poor value hotel. First let me clarify that it may be a nice hotel to other people but I am obvious a customer who doesn't fit the customer profile Indigo is looking for. There are following points I dislike about the hotel: 1, No platinum recognition at all in terms of upgrade. I was assigned the room 611 and I felt that the room was the worst in house. The room was so small that you could not walk around the bed. There is no desk in the room to work on as the room is so tint. They have to put reading materials on the window because there is no rooms for the papers even. For what I paid this is a joke. 2, I appreciate the alarm clock but why it is an iPhone compatible? There are more people in the world with Samsung smartphones. 3, the third point this hotel has to explain to IHG. Every IHG hotels I have stayed would direct you to the hotel homepage on IHG when you signed in to Internet. But this hotel will take you to their facebook page. Why? Why you want to promote facebook rather than yoyr own hotel group parent company? And I refuse to open any facebook page as a personal choice. come to a verdict. I am the wrong customer for this brand. Bevause I: 1, appreciate good platnum member treatment 2, don't use iPhone 3, dislike facebook but like IHG 4, value my money 5, apreciate hotel with a decent size that at least to have a table and chair in the room I will never go to another indigo again after this stay. 18. März 2014
Rated 5,0 out of 5,0 by Friendly staff Perfect location. Friendly staff. Professional management . Reach breakfast. Clean. Slow wifi. 13. März 2014
Rated 5,0 out of 5,0 by Wir kommen im Mai wieder!!!! Tolles Hotel, sehr gutes und erfrischendes Design. Sehr nettes, freundliches und hilfsbereites Personal, Toller Fitnessbereich mit sehr guten Geräten. Leckeres Frühstück. Tolle Lage, alles sehr schnell zu erreichen. Wir haben schon für Mai gebucht und freuen uns schon jetzt!!!! 25. Februar 2014
Rated 5,0 out of 5,0 by Excellent City Center Location Just off Gedaechtniskirche, Tiergarten and Ku'damm this is perfect to explore the city. Nice: Free WiFi to stay in touch with friends and family. 24. Februar 2014
Rated 2,0 out of 5,0 by smallest room whatever I experienced a downgrading to the smallest room in the building..could not even turn and the passage between bed and rest of the room was less than 40cm…just stay away... 24. Februar 2014
Rated 5,0 out of 5,0 by Best IHG hotel I have started to look out for this brand as this was the best IHG hotel we have stayed in - and believe me we have stayed in quite a few. The room was lovely, especially the bathroom - like all women I have a fetish for clean bathrooms and if you give me that I am ecstatic. The manager who was on the night we checked in was amazing, help, knowledgable and was also kind to my 4 year old son and spoke to him - plus plus points! And so close to the station and shops - fab! Wish there were more IHG hotels like this one 5. Februar 2014
Rated 5,0 out of 5,0 by Weihnachtsmarkt zu zweit Wir Haben dieses Hotel gewählt um "Indigo" einmal kennenzulernen. Die anderen Hotels der Familie (Europa) kennen wir schon. Wir wollten die Hauptstadt einmal im Weihnachtsglanz erleben und ein Wochenende ausspannen. Dieses ist uns Dank der wirklich sehr netten und aufmerksamen Mitarbeiter gelungen. Ein sehr freundlicher Check-Inn mit Anerkennung des Platin-Status! Tolles Design-Zimmer, Sehr zentral und trotzdem ruhig gelegen. Wir freuen uns auf unseren nächsten Aufenthalt in Berlin und werden dieses Hotel bevorzugt berücksichtigen. 23. Januar 2014
Rated 1,0 out of 5,0 by Very small rooms Very small rooms, asked for an upgrade regarding my Platin stat, was told there are no taller rooms. Only one guy on reception, very long time to check in, to ask a question or to check out... Can not recommend that hotel, go for Indigo Alexanderplatz, much better. Very nice hotel bar and restaurant. 15. Januar 2014
Rated 5,0 out of 5,0 by Great Hotel - very modern bathroom with wonderful shower - fantastic breakfast - coffee machine with pads - the staff was very friendly and helpful - very good location - beautiful and modern room - I will recommend this hotel to friends 18. Dezember 2013
Rated 3,0 out of 5,0 by Ok but loud Room has everything you need but the traffic outside os also a wake up call. So if you are not hearing impacted you shouls stay away 9. Dezember 2013
Rated 5,0 out of 5,0 by Great - location, staff, service. I really enjoyed my stay at this hotel. First of all, location, location, location.... I would like to express my thanks to the staff for their exceptional kindness. I asked for an upgrade to a larger room. Receptionists showed me several options available until I made my perfect choice. And I loved tea/ coffee making facilities in the room! I would definitely stay at this hotel again if I have a chance. 9. Dezember 2013
Rated 3,0 out of 5,0 by Central location, tiny rooms The hotel is really well placed. Rooms are clean but are really small. They offer free internet for up to 300MB, which I find rather funny. If you want to go for the full service you have to pay. Being almost in 2014 I find it unacceptable not to offer free high speed internet service. 5. Dezember 2013
Rated 5,0 out of 5,0 by A very good stay, . Nice location, with walking distance to metro, nice restaurants and Ku' Damm Strasse.Excellent breakfast, most helpful staff. Room size is a bit small, but sufficient. The staff are very friendly and most helpful and take seriously the mission of helping guests to get around Berlin. For example, when we arrived late at night, the front desk attendant directed us to an excellent restaurant (not tourist!) nearby, and ensured that not only it was still open for dinner and that there were seats available. I've been at the hotel in business travel in 2013 and in vacations in 2013. Surely, will stay again when returning. 3. Dezember 2013
Rated 5,0 out of 5,0 by Loved the room upgrade, loved the staff I was on a 2 night stay in Berlin for a conference. I decided to compare both Hotel Indigo properties in town and see who's best. Honestly, there's no winner or should I say: they are both winners. There aren't many Indigo hotels in Europe, so this was my first time there. I knew they had a boutique thing going on and was looking forward to experience it. The Ku'damm Hotel Indigo was my 2nd night in Berlin whereas my first night was at Alexanderplatz. The first night already set the bar, so they had quite the challenge to top the experience. First of all, the check-in procedure was flawless and the agent working the desk was excellent. She immediately recognized my platinum status and made sure I had a nice room upgrade. The room was excellent: the colours and the entire vibe felt very relaxing. The bath room had a rain shower and there was even a penthouse balcony that boasts a great view over the area. Although the Alexanderplatz property has a better location, the balcony and the exceptional service of the staff made sure the Ku'damm property is pretty much on the same level. One thing I really hated: the internet was extremely slow and I even had to pay for the premium connection which was far from premium. Why do hotels have such a hard time delivering a decent WiFi? Especially since I paid for it. 2. Dezember 2013
Rated 5,0 out of 5,0 by Very enjoyable stay Wonderful, how friendly the staff is. Beautiful room, great breakfast, and well located. 28. November 2013
Rated 4,0 out of 5,0 by Hotel in guter Lage Habe mir das Hotel aufgrund seiner Lage ausgesucht. In ca. 2 min Gehdistanz ist der U-Bahnhof "Zoologischer Garten", sowie der Busbahnhof (Bus X9 fährt direkt zum Flughafen Tegel). Das Hotel macht einen netten Eindruck. Das Personal ist sehr aufmerksam. Als Platin-Mitglied bin ich in ein Deluxe-Zimmer upgegraded worden: Kaffeemaschine, schönes Bad, etc. Einziger Nachteil: Die Zimmer sind extrem klein. Die Ausstattung mag "deluxe" sein, aber die Zimmergröße ist es leider nicht annähernd. 27. November 2013
Rated 5,0 out of 5,0 by Man fühlt sich willkommen Endlich wieder einmal ein Hotel in dem man sich richtig willkommen fühlt. Eine wirklich nette Begrüßung beim Check in, ein sauberes und ruhiges Zimmer mit einem persönlichen Schreiben als Überraschung und ein schönes Frühstück mit gutem Service. Was will man mehr?! Sehr zu empfehlen! Danke 22. November 2013
Rated 5,0 out of 5,0 by Quality Hotel with an excellent location The hotel is perfect. The only weakness is its room size. The bathrooms are a little small and there is no tub. The seating area is a little small inside the room. But, the hotel is very clean, staff is very friendly, service is very quick, location is excellent, food is very good. The staff is also very supportive of regular customers and IHG members. 21. November 2013
Rated 5,0 out of 5,0 by Super friendly staff excellent rooms We had a great stay at your hotel! Great personnel! Friendly and professional! One suggestion, the bathrooms should be heated for winter season! Cold morning wake up is refreshing but not particularly welcome! Other than that, great stay! 20. November 2013
Rated 5,0 out of 5,0 by Great location, comfortable stay, helpful staff A super place to stay in central Berlin for a girl's weekend away. Great location, just mins from the main transport hub, so very easy to get around all the main sites. All hotel staff were polite and very helpful. Reception staff in particular were most informative and willing to answer all our tourist questions. I would recommend this hotel to others, in fact I already have! Thank you Hotel Indigo. 15. November 2013
Rated 5,0 out of 5,0 by Great location We enjoyed staying at Indigo Ku'damm. It is very convenient for shopping in KADEWE or visiting The Zoo across the street. The room decor is very different to any other hotel, with the whole back wall covered by a wall to wall photo of an old New York warehouse, giving the rather small room a different dimension. 7. November 2013
Rated 4,0 out of 5,0 by Perfect location for city-trip the Hotel is located in the Center of Berlin - perfect for a city trip. The rooms have good comfort, very stylish - our bedroom was a little bit small - the bathroom large, fullfilling all traveller wishes. We recommended this place next to the Ku`damm very much. Elena and Daniela (Munich) 5. November 2013
Rated 5,0 out of 5,0 by Great stay in Berlin We had an absolutly great stay at the Indigo Hotel Berlin Ku`damm. The Hotel is located only a few minutes to walk to Ku`damm and the next train- and tube-station "Zoologischer Garten" - perfect to explore the city. The staff was very polite & ready to help in every way. We love the modern design. The breakfast at "Wohlfahrt`s" was excellent, also the dinner we had. We would like to come back! Thank you! 4. November 2013
Rated 5,0 out of 5,0 by 3 comfortable hotel nights Having spent a rather uncomfortable night in a very upmarket hotel at the end of a river cruise, our 3 nights in this hotel were a very welcome change. From the minute we arrived we were made to feel welcome and valuable to the hotel. The reception staff were very good indeed and sorted our requirements out without difficulty and continued to offer help, advice and such things as restaurant recomendations throughout our stay. The room was attractive with unusual design, the bathroom very good and there was good storage space. Above all, the bed was comfortable and gave us the best nights sleep of our holiday.Breakfasts were very good with plenty of c'hoice and good service. The location was very good for our exploration of Berlin. All in all it was a real "find" and we would happily use the hotel again should we return to Berlin 3. November 2013