Rated 4,2 out of 5 by 157
Rated 5,0 out of 5,0 by Frieda2014 Super Service
Das Service Personal am Empfang hat mich sehr positiv überrascht. Super!!!
13. Oktober 2014
Rated 5,0 out of 5,0 by Lou15 Stylish room with a fantastic view
My husband and I stayed for one night in a executive room with a balcony. The room shape was qerky - more of a triangle . With two sides floor to ceiling glass with an impressive view over the Birmingham skyline. The style was very modern, clean and bright. All members of staff we encountered in the hotel and the MPW restaurant were all polite and helpful. We would happily recommend this hotel to others. The location was perfect, within a short canalside walk to the NIA where we had booked to see a concert. Parking for our car was at the Mailbox, just a 5 minute walk.
11. Oktober 2014
Rated 2,0 out of 5,0 by Claire g12 It did not live up to our expectations.
Unfortunately the lifts were not working and due tot he deign of this hotel, room, spa and restaurant this really impacted on our stay.
We booked two rooms, i had a reasonable view the other felt like sleeping in a cardboard box with very little natural day light. This room was also very shabby with plaster falling from the walls.
Service in the restaurant was not great and we were never even asked if we would like dessert.
Over all quite disappointing. The staff were friendly and polite.
10. Oktober 2014