Rated 4,1 out of 5 by 191
Rated 3,0 out of 5,0 by jfmicklewright Superb view and room but there it ends
We arrived to what I thought was the back entrance and tradesman's desk. member of staff not in uniform and was on a long call. Eventually she asked if I was alright and then decided to call a colleague to book us in.
The room was excellent, comfortable and a brilliant view - no complaints.
The pool was cold and I was not the only guest to say this and it was virtually empty. Didn't stay long.
Woken at 2.00am by furniture being moved upstairs - a call to reception seemed to stop this. As a result we were given a complementary breakfast which was good. The staff here were very attentive.
We then checked out and found extra charges on our bill which took a while to correct.
22. Dezember 2014
Rated 5,0 out of 5,0 by Dudley Serious Indigo Birmingham
Staff were friendly and helpful as always, the room was clean and comfortable with an impressive view (Birmingham)
21. Dezember 2014
Rated 4,0 out of 5,0 by Gillkate Fantastic comfortable bed brilliant breakfast
Great nights sleep in ages, fantastic comfy bed.
Bedrooms a little odd, modern but tacky in my opinion. Breakfast was excellent, topped off by a lovely friendly waiter who couldnt have been any nicer. Went for coctails to 25th floor but didnt stay as were directed around the corner which was cold and prices of coctails started at £12 upwards.
19. Dezember 2014