Rated 4,3 out of 5 by 226
Rated 4,0 out of 5,0 by carolanddoug Loved this Hotel But.....
We loved the location and the decor of this hotel. Our waiter at breakfast was as nice as any we have had anywhere!! Great service. However, I handed a voucher to Lissa at the front desk saying we were to get 1000 extra points. (We had a choice of a free movie, one cocktail, or extra points...we unfortunately chose the points). She said she would take care of that. I have called twice...each time she has stated that she is glad I called (very polite) and that she is waiting to get a book (whatever that means) and her manager knows this. However, the points still have not been added, and I think I am going to give up....1000 are not that many! It is kind of the principal of the thing. I have stayed at many Holiday Inn properties, and our points are always added almost immediately. Funny thing is that I read a few reviews about other people that had trouble getting points they were supposed to have.Checkout was rather disappointing. I took the keys to the desk to ask if I needed to do anything else, as the final bill was slipped under our door. The lady at the desk at 7:15 a.m. said, "Just leave them there...you are done." Most other properties have people that ask if we enjoyed our stay (which we did), thank us, and are generally smiling and pleasant.
10. Dezember 2013
Rated 5,0 out of 5,0 by Caitriona What a great stay!
After a tough travel day for work, this was a real bright spot to "come home to" for the week. An easy walk from the subway (just a couple blocks), surrounded by local eateries, this is a super value.
The rooms are sunny, with white, shade of blue and green. The bed was big, firm and cozy with the huge number of pillows stacked at the head. I really enjoyed the white furniture and the armoire instead of a standard closet. This would be a great room to have at home.
Some folks might not love the shower-only option but it was great for me. My only suggestion would be to have a shower head with more adjustments to the spray.
Dinner was great, and very fairly priced. Ralph was a charming server who was wonderful when I was simply too tuckered to drag back out into the city for supper.
The front desk staff and the doorman were lovely throughout my stay. I loved the tootsie roll jar and cookies at the front desk in the evening.
This was a really welcoming, wonderful place to stay.
8. Dezember 2013
Rated 5,0 out of 5,0 by pjb1 Thanksgiving weekend getaway
I found this hotel through Trip Advisor, and what a great find it was. The hotel is small and located in a neighborhood within walking distance of Old Town, Magnificent Mile and Rush Street. We were offered a larger room or a smaller room with a "city view." We took the smaller room, and had just enough room to negotiate around the king size bed. If you're looking for a white box hotel room with a big picture window this place is not for you. There is an exercise facility, a restaurant and bar on premises, and several pleasant neighborhood restaurants in the immediate vicinity. Guests have all the amenities you'd expect from a hotel along with decent in room Wi-Fi and a Keurig coffeemaker. The decor is brilliantly cheerful and--well, you better like blue. The price can't be beat for the location. They are a little overly proud of their liquor, so you might want to find a cheaper place for cocktails. Wine prices were pretty much in line with what you'd expect. The staff was great, and we will be back.
5. Dezember 2013