Rated 4,2 out of 5 by 323
Rated 3,0 out of 5,0 by saltydog68 Nice hotel...but.........
We recently stayed at the Indigo and were pleasantly surprised with the property. However, the checkin process was frustrating and the right hand was definately not in sync with the left hand.
I purchased the advertised. package on the website of king room with 2 free drinks, a free appetizer and 2000 extra hotel points. When I tried to check in there wasn't a room ready and was instructed to come back in 10 min. We sat at the bar and had a drink as I watched several people come in and check in. I assumed he would have let me know that my room was ready. I then stood in line and was check in. He didn't mention the package I had purchased. I asked him about it and he said yes, free breakfast and parking. I explained that wasnt the package I had purchased. He said he had never heard of the one I was talking about. Long story long, after much discussion and staff all looking at each other blankly he gave us 2 free drink coupons and i asked about the appetizer. He instructed us to let the bartender know it was on the house. That evening, the bartender had no idea what I was talking about and really wasn't interested in finding out. You guessed it our appetizer and drinks appeared on our bill. It didn't ruin the evening but I was disappointed and frustrated that I had no desire to wait in line to discuss it again the next morning. I still do not know if I rec'd the 2000 extra points. Probably will not stay there again.
22. Juli 2014
Rated 5,0 out of 5,0 by Oh!o Very refreshing
Not your typical hotel. From the moment you walked in the front doors you would never know you were in a hotel. It doesn't look or feel like a regular hotel. When we checked in, the staff was so friendly that they made you feel at home. The rooms were a nice size and I liked the nautical decorations. The hotel is walking distance from many restaurants and shopping. I would definitely recommend this hotel to anyone!
21. Juli 2014
Rated 3,0 out of 5,0 by JMbusiness Nice room. Service just OK
Stayed one night in this great downtown location, but wasn't overly impressed with front desk. They were always busy, and never acknowledged us when we were waiting to help.
Ended up seeking assistance elsewhere on several occasions.
21. Juli 2014