Rated 4,6 out of 5 by 225
Rated 2,0 out of 5,0 Should be a Holiday Inn express
Having stayed in various Indigo properties I was extremely disappointed here. My room was a shoebox, in fact I could not open the right hand door of the wardrobe as the desk was in the way. I really despise when hotels such as this take advantage of their location, offer substandard room and service quality yet price themselves at the top end of the market. Can't recommend.
23. Juli 2014
Rated 3,0 out of 5,0 by SriniP No action even after multiple calls
I am not happy with the room service and when we call the response time is poor. Welcoming and reception service was good
14. Juli 2014
Rated 3,0 out of 5,0 by French18 Shame about the poor service
The hotel staff seemed uninterested in this hotel. The Indigo Newcastle and Liverpool are a different class in terms of customer service. With loads of choice for the consumer when booking hotels I always thought that the hotel Indigo really stood apart with great customer service. That was until Edinburgh.
9. Juli 2014