Rated 4,5 out of 5 by 110
Rated 1,0 out of 5,0 by RoadWarriorTex Never Again
To start, the link in the email sent to me to submit a review didn't even work. I had to navigate to the site to submit this, I'm making the effort because the rest of the stay was just as bad.
The check in process, was fine. Nothing different from other hotels. My room was disgusting. Dirt all over the floor. Broken glass, old water bottles, food wrappers, nail clippings, etc..everywhere. Supposedly, no other rooms were available for me to change to, so the cleaning crew had to come clean everything, including the linens. The design of the shower is ridiculous. The shower head is built for somebody 5'8" or less and they have to stand in the corner, because the glass wall for the "walk-in" shower only covers half the opening. If you don't stand in the corner and aim the water at your chest, it goes out the open space and all over the bathroom floor. Horrible design. Most of the stuff is very outdated. I could hear EVERYTHING around me and in the hallway through the paper thin walls and gap between the door and the door jam. But, when the air conditioner malfunctioned and actually turned on, it made all the other noise disappear. It was so loud you couldn't hear anything else, so I guess that was helpful...
In fairness, the staff tried to clean up as fast as they could and I got two whole free drink vouchers to use in the bar. The restaurant staff were very attentive and nice.
I travel a ton....I was trying to save the company a little money, but this chain won't make the list of future options.
1. März 2014
Rated 5,0 out of 5,0 by The love birds The room was comfortable and clean and great service
The overall stay was great for the price. I would recommend the hotel.
27. Februar 2014
Rated 5,0 out of 5,0 by Jimpol Enjoyable stay
First time visit, want be last....loved the decor....it was so tropical...
Room spacious, shower was huge!!!bar drinks some what high, restaurant food delicious....
27. Februar 2014