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Rated 4,3 out of 5 by 150 reviewers.
Rated 3,0 out of 5,0 by Okay Cleanliness, Excellent Customer Service All of the staff at the hotel were friendly and helpful. Room was clean and comfortable. My only concerns are the elevators and the lobby scent. Only one elevator was working, so at times there were longer wait times which can be irritating when in a hurry, and the stairs lead to the back of the building that was not taken care of to get around. My other concern was that the lobby and elevator smelled bad. 23. August 2014
Rated 4,0 out of 5,0 by Air conditioners inside rooms/ Desk staff A/C fans seem to be set at high speed, making the room environment a bit uncomfortable due to the fan sound. Reception staff is good and very supportive. 22. August 2014
Rated 2,0 out of 5,0 by Not worthy of an Indigo boutique hotel” This is the first Indigo hotel that I did not like at all. and I have been to a large number of them. The rooms are incredibly small - even smaller than a Holiday-Inn, and the service is definitely subpar. Good luck finding an electrical outlet to charge your phone, etc... there was only one on the desk, none by the bed. There is no view from the room, and the smell of burned bacon is nauseating (I was told that it is always this way because of the food cooked at the lobby restaurant.) Let's not talk about the extremely rude and unhelpful housekeeping lady of the 3rd floor: we asked her nicely to make the bed using a combination of my poor Spanish and hand signals (she doesn't understand English,) but she refused to do anything because the room was not on her list!!! Not likely to return there unless I absolutely have no other place to stay! 22. August 2014
Rated 5,0 out of 5,0 by Nice Hotel Experience Enjoyed a comfortable, quiet and friendly stay at a very nice hotel in an excellent location for all my needs. 22. August 2014
Rated 5,0 out of 5,0 by Great food For a small restaurant the food was wonderful. Everything I asked or needed was done immediately. Transport was available etc 21. August 2014
Rated 3,0 out of 5,0 by Good Hotel for the area I'd stay again if working in the area. Not the greatest hotel, but the neighborhood in general was wore down a bit as well. 19. August 2014
Rated 3,0 out of 5,0 by Convenient location We chose Indigo because it is pet-friendly. However, you must pay $20/night for this friendliness and you get nothing special for this fee. What would it cost them to give a doggie treat upon check-in? Lack of fridge and microwave was not acceptable to us. Parking was barely sufficient; for example, the night we checked in there was only one space, and as you can imagine it was the farthest from door. Closet was too small. This may be a good place for businesspeople, but not for tourists or families. Pool was good size and well presented. 14. August 2014
Rated 5,0 out of 5,0 by Great Service The service was excellent. The front desk staff was super nice and professional. We mostly enjoyed the small restaurant where the one person in charge of breakfast made us feel welcome. The only thing we would wish for is a larger eating area. Since we were in a group of more than 20 people it was hard for the staff to accommodate all of us in the dining area during breakfast. Otherwise, it was a most enjoyable stay. 14. August 2014
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